AXS USA (www.axs.com) has a 4.0 out of 5 rating on OK.one, based on 202 user reviews collected here. It is listed under Events & Entertainment and its reputation is good. 22% of reviews are 1 star, a relatively high share; The business has replied to 31% of negative reviews. Last updated 2026-08-10.
What people say
K
Kay F · 1 review · Experienced 2026-07-09 ·
★★★★★
They didnt help at all
They didnt help at all. Literally didnt read anything I said, sent me information on something I didnt ask about and disconnected and now I have to redo it all over again?? Wont be buying from this site again, this is ridiculous.
P
Paul Baker美国 · 4 reviews · Experienced 2026-07-08 ·
★★★★★
Account changes (email address) are painful to get fixed
I purchased tickets to a show about 18 months ago. The show was postponed for one year. In the meantime, my email address changed, and I do not have access to my old email. Your helper email and live chat options definitely need some upgrades. My issue was marked as solved a few times, and it was not solved. At the end of it all, my issue was fixed, and I got to see the show.