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Health & Medical

The BackJoy Company

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102 reviews

4.5102 reviews
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About The BackJoy Company

Data updated
Website
www.backjoy.com
Category
Health & Medical
Location
United States
Status
Unclaimed
Last 12 months
13 reviews
Replies to negative
50% (5/10)
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About this business

We're Transforming Lives through Innovative Seamless Sit-Sleep-Stand Self-Care Solutions for better Back Heath and Posture Control.Improve your posture, improve your life. Our safe and effective solutions relieve back pain and correct posture the natural way.At BackJoyCo (Parented by Original Design Therapeutic Technologies LLC), we harness the power of cutting edge discoveries in the biosciences and fascial biomechanics to deliver non-medical, non-invasive proprietary self-care devices that fit so seamlessly into everyones' activities of daily living. Our devices promote overall wellness and longevity by;* Neutrally aligning the back and neck to relieve pressures torsion and pain* Seamlessly correcting poor posture * Promoting healing sleep * Strengthening balance and movement

Written by the business, not verified by us.

Is The BackJoy Company legit?

The BackJoy Company (www.backjoy.com) has a 4.5 out of 5 rating on OK.one, based on 102 user reviews collected here. It is listed under Health & Medical and its reputation is excellent. 83% of reviews are 4 stars or higher and 5% are 1 star; The business has replied to 50% of negative reviews; 13 of them were added in the last 12 months. Last updated 2026-08-12.

What people say

Just to give your body time to get used to the product

I use the core one. I will start off with that I have been using backjoy for over 10 years and it definitely helps me with the relief of sitting too long. I use it in my car more than any place else. When you start off using it the first thing you must know and I believe that the company should add this in the explaining the product that you have to give it at least 3 months for it to help. The reason for this is because our body has been so used to sitting incorrectly that in the beginning it is VERY uncomfortable and seems like it is not working but once your body gets used to using it you will not want to go without. I am not getting paid for this and do not want you to believe that the company put me up to it. I had an emergency in MN and had to drive which I drove for 15 hours and every time I got out of the car to stretch in was not walking like I was stiff, it helped the whole way. I had taken my mother who is 70 on a road trip to Florida driving from Massachusetts, and bought her one, explained to her before our trip to use the backjoy in the house so her body and her can get use to it. Well she did not listen but did use it on our road trip. She was uncomfortable that she thought because her back was lining up, she then removed it and when we stopped after her using it for about 7 hrs and not using it for about 2 hrs when it was time to get out the car for a break she could not move because her body got stiff not because of the product now it was because she was lining up her back and hips correctly. She got out the car and walked 🚶‍♀️ around and after that she say ok help me with this stupid thing, I guess it works, funny not funny. So the rest of our journey she used it, thank God because I didn't hear her complain anymore how uncomfortable she was in the car. 🤣 So the only thing I really am saying is to give the product the proper time to work, by the way I have discomfort in my back and I use this all the time in the car. I nake with out it, I have bought 2 for myself, so I am comfortable at my desk job. Thank you for reading my post but please this company did not have me do this I wanted to help for the people who don't understand what happens to our body in the beginning of using this product. Give it some time and you will not want to go without it. Thank you again ❤️🙏💚

Customer service at Backjoy was…excellent and responsive

Customer service at Backjoy was wonderful when I had to exchange an item. They also provided detailed information so that I could compare items. I would encourage them to put a compare feature on the website. I first heard about Backjoy from a Physical Therapist I was seeing for 3 months who had heard about it from a client of his.

They refunded my money and cancelled…

They refunded my money and cancelled delivery of the product!

Reply from The BackJoy Company2022-10-11

Hello - Thank you for bringing this to our attention and we apologize if your order was not filled as expected. Our Customer Service team will reach out to you directly to determine what happened and do everything we can to make it right.

The back joy seems too soft for a 200…

The back joy seems too soft for a 200 lb man to use in a car, which is where I seem to often stimulate back issues.

Reply from The BackJoy Company2022-10-11

Thank you for your feedback and we are sorry to hear this is not giving you the support you need in the car. While all models are tested to a weight limit well above 200 lbs, every body is unique and experiences can vary, especially in the car. We do have a Core model that provides more support, if you would to exchange your seat for another model please contact us at [email protected] or 1-800-BACKJOY.

I have an old backjoy that I use while…

I have an old backjoy that I use while paint by numbering. My husband has been having back issues and said he was going to take mine. I ordered 2 new seats with cushioning and a lumbar pad. He has had a much better back using one at work and one at home. Ordering was easy and they came right away. I would recommend you to anyone! Thank you.

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