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Health & Medical

The BackJoy Company

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102 reviews

4.5102 reviews
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About The BackJoy Company

Data updated
Website
www.backjoy.com
Category
Health & Medical
Location
United States
Status
Unclaimed
Last 12 months
13 reviews
Replies to negative
50% (5/10)
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About this business

We're Transforming Lives through Innovative Seamless Sit-Sleep-Stand Self-Care Solutions for better Back Heath and Posture Control.Improve your posture, improve your life. Our safe and effective solutions relieve back pain and correct posture the natural way.At BackJoyCo (Parented by Original Design Therapeutic Technologies LLC), we harness the power of cutting edge discoveries in the biosciences and fascial biomechanics to deliver non-medical, non-invasive proprietary self-care devices that fit so seamlessly into everyones' activities of daily living. Our devices promote overall wellness and longevity by;* Neutrally aligning the back and neck to relieve pressures torsion and pain* Seamlessly correcting poor posture * Promoting healing sleep * Strengthening balance and movement

Written by the business, not verified by us.

Is The BackJoy Company legit?

The BackJoy Company (www.backjoy.com) has a 4.5 out of 5 rating on OK.one, based on 102 user reviews collected here. It is listed under Health & Medical and its reputation is excellent. 83% of reviews are 4 stars or higher and 5% are 1 star; The business has replied to 50% of negative reviews; 13 of them were added in the last 12 months. Last updated 2026-08-12.

What people say

Truck driver, lower back

As a truck driver I have developed S.I. joint problems over time. So bad I could hardly sleep at night without taking ibuprofen and muscle relaxers. I have been using the backjoy for about two weeks straight now and my lower back and S.I. joint pain have drastically decreased. Im excited to see how long-term use will benefit me! Thank you backjoy!

I have been having chronic back pain

I have been having chronic back pain. My husband has been using a similar product that is several years old, so I decided to order two new ones for us. My back pain has decreased since I have been using it. But, my husband still likes your old product better! Ha ha. He said the new product is too wide and doesn't cup him as well. Just an FYI

Excellent customer service!

The BackJoy Posture Plus was recommended to me by a friend. I accidentally ordered the wrong one online and noticed it later in the day. I called Customer Service to try to fix the problem. Someone answered right away and I explained what happened. He took the information and said he'd try to change the order before it went out. Later in the day I received an email that the order had indeed been fixed and I received the BackJoy Posture Plus was delivered!

Would be 5 stars if the cushions had…

Would be 5 stars if the cushions had worked, but my husband did not like them. Consequently I had to return them and called your Customer Service, who could not locate my order by the Order number on my Paperwork from you. They told me to go online and process the return authorization request. Thought that was odd that they could not or would not help over the phone. I went online and the Order number was requested, which I inserted several times and repeatedly got an error message. Finally, I decided to use the Purchase Order number where “Order Number” is requested and it worked. Please correct this in your system AND educate your Customer Service team of this correction. A simple issue should not have been a problem.

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