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Beauty & Well-being

Viori

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104 reviews

4.5104 reviews
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About Viori

Data updated
Website
viori.com
Category
Beauty & Well-being
Location
United States
Status
Unclaimed
Last 12 months
43 reviews
Replies to negative
83% (10/12)
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About this business

Our mission is to create highly-effective, natural cosmetics that preserve the values and traditions of the Red Yao Women.For over 2,000 years, the Red Yao tribe has lived isolated, high upon the rice-terraced mountains of Longsheng. They developed a distinct culture centered around rice cultivation and hair care. By using the nutrient-rich, Longsheng rice and rituals passed down mother-to-daughter for centuries, the Red Yao women have developed a completely natural method to achieve long, strong, healthy hair that doesn’t grey with age. With only 300 tribe members remaining, we feel it our responsibility to share their story with the world. We work directly with the Red Yao villagers to source their rice, at a premium, to add into our shampoos and hair care products. We use the same Red Yao techniques and rituals, developed over centuries, to hand-make and craft our cosmetics. Due to economic pressures, the Red Yao traditions are vulnerable to extinction within a generation. Along with sourcing rice at a premium, 5% of Viori’s profits go directly back to the Red Yao tribe and preserving the Longsheng area. To learn more, go to www.viori.com.

Written by the business, not verified by us.

Is Viori legit?

Viori (viori.com) has a 4.5 out of 5 rating on OK.one, based on 104 user reviews collected here. It is listed under Beauty & Well-being and its reputation is excellent. 85% of reviews are 4 stars or higher and 8% are 1 star; The business has replied to 83% of negative reviews; Reviews mostly discuss Product, Quality. Last updated 2026-08-30.

What reviewers say

AI generated

Reviewers overwhelmingly had a great experience with this company. Customers frequently praise the exceptional quality of the natural shampoo and conditioner bars, explaining that these items leave hair remarkably soft, shiny, clean, and deeply nourished. Many people highlight how remarkably beneficial the products are for natural hair growth and overall scalp health, transforming damaged hair over time. A few other people also felt that users should carefully take time to find the exact bar variant that best suits their unique hair type. At the same time, consumers consistently appreciate the impressive longevity of CED solid bars and the great convenience of managing flexible subscription shipments.

Auto-generated from all reviews of this business. For reference only.

What people say

Fantastic customer service

I just received this product and haven't tried it yet (Wooden Shampoo Holder, Coconut Oil Repair Conditioner, Rice Water Shampoo, and Rice Water Conditioner) but I wanted to get in here to share my experience with customer service! My first package got stolen and when I reached out to Viori hoping, but not expecting, that they might send me a replacement they were SO friendly and understanding — and they agreed to! I then told them I would be out of town and asked when I should have them resend it accordingly and they let me reach back out to them about a week later to place the reorder. I just appreciated their friendliness and willingness to jump in to help me out, including the multiple responses and coordination. Thank you and I am excited to try the product now!

Shampoo bar crumbled into pieces

The bar of Viori rice water shampoo that I purchased was hard and dry and did not easily make a lather. And then when it was about one-third used it broke into pieces and began to crumble. The pieces could not be used because they each broke further when I tried to use them. For this reason I cannot recommend this product.

I wrote customer service because I had…

I wrote customer service because I had hundreds of points and wanted to see how to use them. Unlike most rewards systems where you can easily see what your rewards get you and how to redeem them their site has no such details. When I reached out to support they sent what seems like a canned response for logging in. This was never the issue nor was it included in my email. When I did get a response it was that points could only be used if you had an active subscription (I had cancelled that day) and they only by reinstating a subscription AND contacting support could I use the accumulated points. This is deceiving in practice and not standard across most services. The bars quality have declined in recent years.

Love the products!

I LOVE VIORI! They have stellar products! My hair has never been in better shape, and I love their dry shampoo. Every product smells amazing! For the quality of the products, I feel their products are an good value for the price! If you get in their mailing list, they will notify you of sales and new products. You can pay much, much more for high end luxury products" that are full of chemicals and preservatives. Viori keeps adding new products to their line. Their products smell amazing. Their products are made of high quality ingredients. They also have killer, customer service! I had an issue with shipping, and they got back to me quickly and fixed the issue. I also love that Viori's products are ethically sourced. Best of all, it helps women, from a small village, support themselves.

The real game changer!

Viori absolutely changed the game for me! My scalp was itchy and flaky, and i kept having poor reactions to my tried and true products. From my first wash I knew this was my new go to. My scalp is healthier, my hair has more shine and I havent had a single poor reaction in over a year of using different scents. I'm obsessed! Highly recommend.

Highly recommend

I’ve been using viori for over a year now and my hair has never felt better!! It’s grown so much and gotten so healthy. I’ve also done their headspa a few times and am obsessed!! It is AMAZING!!! I recommend this product to everyone and love that they have so much variety for different hair types. Their body products are also amazing. It’s all sustainable and made from fermented rice water from the rice fields in longsheng, China. I LOVE THIS STUFF!!!

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