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Food, Beverages & Tobacco

Bake Me A Wish

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201 reviews

3.7201 reviews
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About Bake Me A Wish

Data updated
Website
www.bakemeawish.com
Category
Food, Beverages & Tobacco
Location
United States
Status
Unclaimed
Last 12 months
147 reviews
Replies to negative
98% (56/57)
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About this business

For over 10 years, Bake Me A Wish! has been delivering gourmet quality cakes nationwide in time for our customer's special occasions, including birthdays, anniversaries, Valentines, Mother's Day - you name it! Birthday Cakes are our specialty, and we have over 25 flavors and styles of cake to choose from! Remember the excitement you felt as a child when your birthday cake is brought into the room for your special wish? As we get older, we often look over the chance to indulge ourselves, if only for one day a year, to make it a very special day. Bake Me A Wish! allows fiends and families to recreate that experience and send a delicious cake to their loved one and have it arrive on their birthday - guaranteed!

Is Bake Me A Wish legit?

Bake Me A Wish (www.bakemeawish.com) has a 3.7 out of 5 rating on OK.one, based on 201 user reviews collected here. It is listed under Food, Beverages & Tobacco and its reputation is mixed. 22% of reviews are 1 star, a relatively high share; The business has replied to 98% of negative reviews; Reviews mostly discuss Product, Quality. Last updated 2026-08-12.

What reviewers say

AI generated

Reviewers had a great experience with this company. Customers consistently appreciate the extremely wide selection of available products and mention that placing an online order through the company website is always simple, smooth, and quick. Consumers frequently note that the delicious baked goods arrive promptly on scheduled dates, always looking very beautiful and tasting exceptionally fresh. However, some people mentioned that their urgent orders occasionally arrived late or experienced frustrating shipping and unexpected delivery delays. Reviewers also noted that ordered items sometimes arrived physically damaged, dealing with crushed frosting or poor presentation issues upon opening the delivery box.

Auto-generated from all reviews of this business. For reference only.

What people say

Was disappointed in the quality and…

Was disappointed in the quality and quantity of the gift box I received. It was a nice idea but it fell short from others I have received.

Reply from Bake Me A Wish2025-12-17

Hi Kim, Thank you for sharing your feedback. We’re truly sorry to hear the gift box didn’t meet your expectations. Your experience matters to us, and we’d love the chance to make this right. Please reach out to us at [email protected] or call 888-YUR-WISH so we can assist you personally. We appreciate your honesty and hope to bake your wish come true again soon! Kind regards, Customer Care Bake Me A Wish!

Got it before Christmas

Got it before Christmas. Haven't tasted it yet. Trying to hold off til Christmas dinner :)

Reply from Bake Me A Wish2025-12-17

Hi Chris, We’re so glad your order arrived before Christmas! Holding off until dinner sounds like a delicious challenge. We hope the first bite makes it worth the wait. When it arrives on the table, we’d love to see a photo, share and tag us on social media! Kind regards, Customer Care Bake Me A Wish! T: 888-YUR-WISH E: [email protected]

Birthday Surprise

Thank you for the beautiful 🎁 that you sent to my sister! She has always been the one to do for others, and it was wonderful to do something for her!

Reply from Bake Me A Wish2025-12-13

Hi Debbie, We’re so happy to hear your sister loved the surprise! It’s wonderful that you were able to make her day extra special, and we’re honored to have played a part in that. Thank you for sharing such kind words with us! We hope to bake your wish come true again soon! Kind regards, Customer Care [email protected] 888-987-9474

I have tried for five days

I have tried for five days, email and phone, to get through to customer service about the horrible cake my daughter received on her birthday. It looked it had freezer burn and it was dropped. It was so dry it was in editable. For $64.00 dollars they could at least have responded. I will do everything I can to share this experience - photos included.

Reply from Bake Me A Wish2025-12-10

Hi Andrea, We’re truly sorry to hear about your experience and the disappointment with your daughter’s birthday cake. That’s not the quality or service we strive to provide, and we completely understand how frustrating this must have been for such an important occasion. We appreciate your persistence in reaching out over the weekend, and we’re glad to confirm that your order has been refunded over the phone. Thank you for bringing this to our attention. it helps us improve and ensure this doesn’t happen again. Hope you give us another shot to make things right soon! Kind regards, Customer Care [email protected] 888-987-9474

Professional service

Professional service, quality cakes and delivered on time with care! Thank you for making our day♥️

Reply from Bake Me A Wish2025-12-09

Dear Asma, Thank you for your kind words! We’re thrilled to hear you enjoyed professional service, quality cakes, and timely delivery. Your feedback means so much to us, and we look forward to baking your wish come true again soon! Kind regards, Customer Care [email protected] 888-987-9474

Delivery date scheduled for 12/4

Delivery date scheduled for 12/4. Came early.

Reply from Bake Me A Wish2025-12-05

Dear Jennifer, Thank you for sharing your feedback! We’re glad your gift arrived early and hope it made the celebration even sweeter. Sorry if that caused any inconvenience. We look forward to helping with your next special occasion! Kind regards, Customer Care [email protected] 888-987-9474

Best Birthday Ever

On 1 December, I ordered a German Chocolate cake for my sister's birthday. She called me to let me know how this cake has made her birthday the best ever! She was excited and I could hear her smiling over the phone. Bake Me A Wish, you have exceeded my hope that it would be there on her birthday. You said it would arrive within two days and it did. Can't get better than that in my opinion! I will definitely be using your services again. Dad used to make this cake for her years ago and she has wanted one for forever. Thank you for helping me surprise her with her biggest wish. Looks like I may be ordering one every year from now on for her.

Reply from Bake Me A Wish2025-12-05

Dear Susan, Thank you for sharing such a wonderful story! We’re thrilled the German Chocolate Cake made your sister’s birthday the best ever and helped recreate a cherished family memory. We’re honored to be part of such a special occasion and look forward to baking your wish come true again next year! Kind regards, Customer Care [email protected] 888-987-9474

Awesome experience

This is my first time buying a cake online; to be honest, it was a wonderful experience. The cake is well balanced in flavor, not overly sweet; it is perfect. Shipping was fast and precise.

Reply from Bake Me A Wish2025-12-05

Dear Isaac, We’re delighted to hear your first online cake purchase was a wonderful experience! Thank you for recognizing the flavor and care we put into every order. We hope to bake your wish come true again soon! Kind regards, Customer Care [email protected] 888-987-9474

Bake Me a Wish made it right

Bake Me a Wish made it right with a refund when UPS dropped the ball... Joe in customer service was helpful, kind and gracious. Thanks!

Reply from Bake Me A Wish2025-12-02

Dear SB, Thank you for sharing your experience! We’re so glad we could make things right and that Joe was able to assist you with kindness and care. Your feedback means so much to us, and we look forward to helping with your next celebration. Kind regards, Customer Care [email protected] 888-987-9474

Embarrassed to have sent these as gifts

Ordered pies and cakes for family - none of them travelled well. I am thoroughly embarrassed for having sent these as gifts. My key lime pie barely had any whipped cream and what minimal crust it had, needed to be scraped out of the pie tin. Nothing like their photo.

Reply from Bake Me A Wish2025-12-02

Dear Jay & Janet, We’re truly sorry to hear about your experience and that the pies and cakes did not arrive as expected. That’s not the quality we strive for, and we understand how disappointing this must have been—especially for gifts. Your orders are covered by our Guarantee, and we’d like to make this right. We are reviewing your email, and we’ll work with you on a solution immediately. Thank you for sharing this feedback, it helps us improve and ensure better experiences in the future. Kind regards, Customer Care [email protected] 888-987-9474

Wow, so flavorful and moist

When I ordered it I did not read that it was a 7 inch cake. It is so good, I'm glad I didn't notice because I probably would not have ordered and I would have never known what I was missing.

Reply from Bake Me A Wish2025-11-28

Hello Debra, thanks for writing, We’re sorry the size wasn’t what you expected. All of our cakes are 7 inches in diameter, designed to serve 6–8 slices. We appreciate your feedback and hope the taste makes up for the surprise! Kind regards, Customer Care Bake Me A Wish!

Delivered With Care

Waited and worried all day for UPS - when they came they RANG THE DOORBELL AND HANDED MY HUSBAND HIS CAKE!

Reply from Bake Me A Wish2025-11-28

Hello J., thanks for writing, We’re thrilled your cake arrived safely and with care! Our delivery partners know how important these gifts are, and we’re so glad it made your day. Kind regards, Customer Care Bake Me A Wish!

I received the pie by the date I needed…

I received the pie by the date I needed it! The other pie I ordered from another company, not so much. Wish I had ordered both from Bake Me A Wish! Next year I will order all my pies if the pie is fabulous !! I will be waiting patiently to try it, to see if the product matches their excellent customer service!

Reply from Bake Me A Wish2025-11-28

Hello Tiffany, thanks for writing, We’re so glad your pie arrived right on time! Your trust and kind words about our service mean so much to us. We hope the pie is every bit as fabulous as you expect. We’d love to be your go-to for all your pies next year! Kind regards, Customer Care Bake Me A Wish!

Ordered on 21st November

Ordered on 21st November, supposed to be delivered on 22 november, came on 24th November 2 cakes were defrosted and badly damaged , contacted the company and sent pictures got a automated reply nothing else

Reply from Bake Me A Wish2025-11-25

Hello Alan, thanks for writing, We’re so sorry to hear your cakes arrived late and damaged—that’s not the experience we want for our customers. Please know your order is fully covered by our Bake Me A Wish! Guarantee. We’ve already emailed you with a choice: A reshipment of a fresh gift at zero cost, or A full refund. We’re awaiting your response so we can resolve this quickly for you. Thank you for giving us the chance to make this right! Kind regards, Customer Care Bake Me A Wish!

Your email caused me pause as I…

Your email caused me pause as I received it before I heard from the recipient receipt. But right one time it was delivered and a gracious hit. I love your products they are a step above everything else that is out there. I don't send a lot of things, but when I do, I always use you!

Reply from Bake Me A Wish2025-11-25

Hello Rick & Deb, thanks for writing, We’re thrilled to hear your gift was delivered right on time and was such a hit! Your kind words about our products and service truly mean the world to us. Knowing you choose Bake Me A Wish! whenever you send something special makes our day. We’d love to see your celebration, feel free to share a photo and tag us on social media! Kind regards, Customer Care Bake Me A Wish!

This service was great

This service was great, especially for anyone with a busy schedule. The cakes look small, although it feeds the amount suggested and are delicious.The customer service is exceptional.

Reply from Bake Me A Wish2025-11-21

Hello Paloma, thanks for writing, We’re thrilled to hear you enjoyed the cake and that the process was smooth! Your recommendation means so much to us. We’re sorry the paper inscription didn’t meet your expectations, we appreciate your feedback and will share it with our team to improve. Thank you for choosing Bake Me A Wish! Kind regards, Customer Care Bake Me A Wish!

Received on time and product was as…

Received on time and product was as advertised

Reply from Bake Me A Wish2025-11-24

Hello Soni, thanks for writing, We’re thrilled to hear the cake was on time, and that everything went just as planned! Your wholehearted recommendation means the world to us, and we’re so glad Bake Me A Wish! could make your celebration special. We’d love to see your celebration photos, so feel free to share and tag us on social media to stay connected! Kind regards, Customer Care Bake Me A Wish!

The cake was fun and delicious

The cake was fun and delicious. The process and everything went as advertised and ordered. I whole heartedly recommend this service and company.

Reply from Bake Me A Wish2025-11-18

Hello Joe, thanks for writing, We’re thrilled to hear the cake was fun, delicious, and that everything went just as planned! Your wholehearted recommendation means the world to us, and we’re so glad Bake Me A Wish! could make your celebration special. We’d love to see your celebration photos, so feel free to share and tag us on social media to stay connected! Kind regards, Customer Care Bake Me A Wish!

This cake was delivered two days late

This cake was delivered two days late. When it arrived, there were crumbs everywhere. No writing on the cake as requested but there was a piece of paper with icing writing on it. Packaging said it was packed in dry ice which would sublimate leaving no moisture, however, the packaging was soaked. I will be denying the credit card charge. Very disappointed.

Reply from Bake Me A Wish2025-11-06

Hello Heidi, thanks for writing, We’re deeply sorry for the delay and the condition in which your cake arrived. That’s absolutely not the experience we want for our customers, and we understand how disappointing this must have been. We’ve issued a full refund and sincerely apologize for the inconvenience. If anything like this ever happens again, please email us at [email protected] or call 888-YUR-WISH right away, because our guarantee policy fully covers these situations, and we’ll make it right as quickly as possible. Kind regards, Customer Care Bake Me A Wish! T: 888-YUR-WISH (888-987-9474) E: [email protected]

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