Baleaf is a contemporary activewear brand that caters to those who enjoy dabbling in fitness trends but don't want to keep stockpiling gear for each activity they engage in.
Written by the business, not verified by us.
Is Baleaf Sports legit?
Baleaf Sports (www.baleaf.com) has a 4.0 out of 5 rating on OK.one, based on 101 user reviews collected here. It is listed under Shopping & Fashion and its reputation is good. 21% of reviews are 1 star, a relatively high share; The business has replied to 100% of negative reviews; Reviews mostly discuss Product, Customer service, Quality. Last updated 2026-08-29.
What reviewers say
AI generated
Reviewers had a great experience with this company. Consumers frequently praise the exceptionally helpful support team, highly responsive communication, and the wonderful selection of attractive clothing items available online. Many people find the apparel extremely comfortable, functional, and perfectly well suited for casual daily wear or extended cold weather exercise sessions.
However, some customers also noted annoying issues regarding unexpected sizing inconsistencies and a very complicated, burdensome return process that requires extra effort. A few people also experienced frustrating communication delays, unanswered messages, and unexpected difficulties when trying to get proper refunds or convenient item exchanges.
Auto-generated from all reviews of this business. For reference only.
I chose an incorrect size during ordering and only realized my mistake after I placed the order. I wrote to the Customer Information and immediately got a response; my order had been correctly updated. That quick reply from Baleaf made me realize they really are paying attention to their customer needs.
Reply from Baleaf Sports2025-07-14
Thank you so much for sharing this, Susan! We're really glad we could catch the update in time and get your order corrected. Your satisfaction means a lot to us, and we're always here to help however we can! 💚
I wear plus size clothes. I read about Baleaf and how the clothing are true to size. I decided to order a pair of capris and I fell in love with the how they felt and the fit. I ordered more and love the colors too. I would recommend Baleaf to everyone.
Reply from Baleaf Sports2025-07-14
Thank you so much, Cheryl! We're thrilled to hear you found the perfect fit and love the feel and colors of your Baleaf capris. Your kind words and recommendation truly mean the world to us! 💚
Everything about this company is super. I have long yoga pants, capris and their new long shorts. Ordering was easy shipping was quick and accurate. The material varies depending on what you order, but everything I’ve purchased is very comfortable and very durable. The shorts are so soft, they are really lovely on warm days. I’m a happy customer and will continue to buy from Baleaf. Highly recommend.
Reply from Baleaf Sports2025-07-10
Hi Terri! 🌟 Wow — thank you so much for the kind words and glowing feedback! We're beyond thrilled to hear that you've been loving your Baleaf pieces, from yoga pants to long shorts. Your support truly means the world to us 💚 Here's to many more comfy, active days ahead!
Ordered a skort. Said L was US size 12-14. Sorry, for this size 12 woman, this size large would barely fit. Sizing is incorrect. Then they charge you 5.50 shipping to send back. Never again.
Reply from Baleaf Sports2025-07-05
Hi Becky, we're so sorry for the frustration caused — we completely understand how disappointing it can be when the fit isn’t as expected. Our prepaid return label costs $5.00 USD per item, which helps cover the return shipping cost.
If you're open to it, could you please email your order number to [email protected] so we can take a closer look and assist you further? We truly want to make this right and look forward to hearing from you! 💚
Shortly after I tried on my first pair of pants I bought another in a different color. They fit perfectly and are so comfortable. Great quality and fast shipping, too.
Reply from Baleaf Sports2025-07-05
Hi Laurie, thank you so much for your wonderful feedback! We’re thrilled to hear you love the fit and comfort of your pants, and that you trusted us enough to get another pair. Fast shipping and great quality are what we strive for, so your kind words truly mean a lot! Enjoy your new pants! 😊
I love Baleaf Sports skorts because they are excellent quality and dressy enough to wear to a casual dining restaurant. I’ve had mine for going on three years and they look new. I also wear them to the gym. I look forward to adding some more colors to my collection!
Reply from Baleaf Sports2025-07-03
Thank you so much, Sally! 💚 We’re thrilled to hear how much you love your skorts — and that they’re still going strong after three years! We can’t wait for you to add more colors to your collection. 😊
I ordered a skort from this company and am unable to return it. The quality is not good, and it is very sheer. I am unable to return it.
Do NOT order from this company. They are very difficult to work with.
Reply from Baleaf Sports2025-07-03
Hi there, we're truly sorry to hear about your experience and appreciate you bringing this to our attention.
Please know there’s absolutely no reason for us not to approve your return — we want to make this right. Kindly send your order number to [email protected], and we’ll take care of everything for you.
We look forward to hearing from you and resolving this promptly.
The shorts were exactly as advertised and fit great! They shipped quickly too! Love them!
Reply from Baleaf Sports2025-07-02
Hi Terri! Thank you so much for your wonderful feedback! We’re thrilled to hear you love the shorts and that they fit perfectly. We appreciate your support! 💚😊
I have had nothing but frustration with the Baleaf Company and getting their attention for returning 2 pair of shorts.
I would never order anything from this company again.
It looks like I will be stuck with shorts that do not fit, and no money returned. Baleaf appears to be a company that does not values it's customer base.
I never write reviews, but I felt compelled to save someone else from the frustration and disappointment of this company's carelessness toward the consumer.
Reply from Baleaf Sports2025-06-30
Hi Francie, thank you for sharing your experience — I’m truly sorry for the frustration you’ve felt. We definitely value every customer, including you, and want to make things right.
Please know that your return request was approved and we sent the return instructions about 10 days ago. Sometimes these emails can accidentally end up in your spam, junk, or promotions folder instead of your main inbox. After seeing your review, we’ve just resent the return instructions to make sure you have them.
If you have any trouble locating the email or need further help, please don’t hesitate to reach out by sending us an email at [email protected]. We’re here to support you!
I originally ordered two pair of their Flyleaf UPF+50 High Rise Pants in size medium. They were a little snug so I wanted to return them for a large. I tried three times to get a return address off their site with no luck. So I went to the post office and paid $10.75 to return them to the address on the original package. I did finally receive through messenger a note from their support service that I had sent them to the wrong address. I wrote back and stated how I had tried to get a return address with no luck. I had told them I just wanted my money back. I was told the best they could do was give me 50% off when I ordered again. I was very upset as I was going to be out $83.46. I figured this was another on line scam. Much to my surprise about 10 days later $83.46 showed up in my bank account. Needless to say they did the right thing. So I reordered the two pair of pants on a Sunday and I was so surprised to receive them three days later. I tried them on and they are a perfect fit. So I went on line and ordered two more pair. They are very nice quality and I will say I was very pleased with their customer support.
Reply from Baleaf Sports2025-06-27
Hi Judy, thank you so much for sharing your experience — we’re really glad everything worked out in the end and that the size large fits you perfectly! 🙌 We're sorry again for the confusion with the return, but it means a lot to hear that you gave us another chance. We truly appreciate your support and hope you continue to enjoy your Flyleaf pants! 💚
The quality of the shorts and the style and fit are Amazing. True to proper sizing. I would highly recommend. I have bought other Baleaf clothing in the past and always happy with them.
Reply from Baleaf Sports2025-06-19
Thank you so much, Linnie! 💚 We're so glad the fit and style hit the mark—and it means a lot that you’ve been happy with your Baleaf pieces over the years! 🙌😊
High quality products and awesome customer service
I love to exercise and am always happy to find new places to buy exercise wear. I ordered 3 pairs of capris from Baleaf.
I love the quality. It is comparable to places like LLBean, but at a much lower price.
There was a problem with the sizing, but Baleaf made it right. It was very easy to contact their customer service and they responded promptly. They even called me to discuss the issue. The person who called me resolved the issue right away.
Reply from Baleaf Sports2025-06-19
Hi Nancy, thank you so much for sharing your experience! We’re thrilled to hear you love the quality of our capris and that our customer service team was able to quickly make things right. Your satisfaction means everything to us, and we’re here anytime you need us. Happy exercising! 💪😊
I was told my item was on backorder, before they eventually canceled my order. It happens, so no problem there. The problem was, they would not refund my money or even allow me to use the money on another product. Most emails went unanswered. I finally received a response promising me a refund. It didn't happen. I emailed again, and they assured me they had refunded my PayPal. They hadn't, but by then I had sufficient proof for PayPal that I had been scammed, and PayPal returned my money yesterday. It took over five months to resolve the issue.
Reply from Baleaf Sports2025-06-17
Hi Emily, we’re truly sorry for the frustration and inconvenience you’ve experienced — this is absolutely not the kind of experience we want any of our customers to have. We completely understand how upsetting this has been, especially with the delay and lack of clear communication.
We’ve followed up again with our finance team and learned that there was a delay in processing your refund, which was originally scheduled for June 6, 2025. They’re actively working to resolve the issue, and we can now confirm that your refund is set to be processed this coming Friday, June 20, 2025.
We sincerely apologize for the delay and the trouble you’ve had to go through. Thank you for your patience, and again, we’re very sorry for how this was handled. If you have any further concerns, please don’t hesitate to reach out — we’re here to help.
I ordered one pair of long pants and 2 capris all in M. Same pant, different lengths. The long pant fits perfect the capris were too tight, 2" smaller in width than the pants. Baleaf does not exchange. you have to request a return! After a return email I was told to send back at my expense, $18. plus $10. restocking charge. The return address they sent me was to Amazon! If I had ordered from Amazon in the first place they would have been $5. cheaper and no cost for a return. Grrrrrrrr!
Reply from Baleaf Sports2025-06-10
Hi Eileen,
Thank you for your message—we’re sorry to hear about the trouble, and we definitely want to help make things right.
We did send you a follow-up email earlier regarding your return. When you have a moment, please check your inbox, as well as your spam or promotions folder, just in case it landed there by mistake.
Once you’ve had a chance to locate it, feel free to reply or forward us a photo or screenshot of your return receipt or any shipping confirmation. This will help us check what steps we can take to assist you further.
Aaron in customer service was excellent! I was having trouble using a discount code on my order, and he followed my ordering process to make sure the code was applied. I am very thankful for his diligence and professionalism! Thank You, Aaron!
Reply from Baleaf Sports2025-06-02
Hi June! Thank you so much for your kind words! We're absolutely thrilled to hear that you had a positive experience and that our team member was able to assist you with applying your discount code.
Your appreciation truly means a lot to us! If there's anything else we can help with, please don't hesitate to reach out.
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