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banggood

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961 reviews

3.0961 reviews
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About banggood

Data updated
Website
www.banggood.com
Category
Vehicles & Transportation
Location
China
Status
Unclaimed
Last 12 months
678 reviews
Replies to negative
92% (352/382)
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About this business

Established in 2006, Banggood is a leading global online shopping platform for direct-to-consumer goods at affordable prices. With over 100,000 reliable suppliers, Banggood provides a diverse selection across more than 30 categories, such as RC toys, consumer electronics, E-bike & E-scooters, tools, diesel heaters, and power stations. Banggood partners with famous brands, offering various ranges of trusted products, including XIAOMI, Baseus, KuKirin, and Eachine.With a global reach, Banggood supports over 20 languages beyond English, including German, French, Portuguese, and Spanish. With 37 global warehouses and partnerships with international shipping carriers, Banggood provides customers with fast and convenient shipping services. Plus, Banggood is also equipped with a professional customer service team that offers 24/7 online support. Visit us at https://www.banggood.com

Written by the business, not verified by us.

Is banggood legit?

banggood (www.banggood.com) has a 3.0 out of 5 rating on OK.one, based on 961 user reviews collected here. It is listed under Vehicles & Transportation and its reputation is mixed. 21% of reviews are 1 star, a relatively high share; The business has replied to 92% of negative reviews; Reviews mostly discuss Product, Quality, Price. Last updated 2026-10-24.

What reviewers say

AI generated

Reviewers overwhelmingly had a great experience with this company. Consumers often point out the exceptionally fast delivery times, seamless shopping journey, and highly competitive pricing found across an extensive product catalog. Buyers consistently emphasize that goods are sturdily manufactured, arrive well protected in their packaging, and accurately reflect online specifications. Some reviewers were not happy with specific order issues, mentioning that certain received products arrived defective or completely failed to operate correctly. A few other people also felt that unexpected shipping complications, tracking challenges, or occasional delivery delays could disrupt an otherwise positive purchase.

Auto-generated from all reviews of this business. For reference only.

What people say

Arrived fine

Arrived fine. Projection distance is ~ 3.5 m, sharp image on the wall. Automatic display brightness control works well. Phone charging is a bit slow (10% during 30 mins according to my phone), but there is something at least. It knows what it needs to know. Worth the price. Hopefully it won't has any problem for a while.

Reply from banggood2026-03-08

Dear customer, Thank you for sending such a kind and enthusiastic comment. Have a nice day!

Don't trust BANGGOOD if you have a complaints or claims!

For me BANGGOOD is a good store for things that don't break and don't need warranty repairs. If there are complaints and claims, a dialogue begins with many evasions and suggestions. They finally offer you a proper refund without having to return the gadget. And after you agree, suddenly the money is only paid after the gadget is returned to China. Such impudence, it's better to save yourself the nerves and money and not order anything from BANGGOOD that could break.

Reply from banggood2026-03-04

Dear Customer, Thanks for your comments and suggestions. We cherish every customer's opinions and suggestions. Based on customer shopping experience and opinions, we will continuously improve our website, products and customer services. You are our very important customer, if you require any further information or assistance, please do not hesitate to contact us at [email protected] Best regards, Banggood Team

The package arrived damaged and as RC…

The package arrived damaged and as RC collector I also value the box the models come in.

Reply from banggood2026-02-27

Dear customer, Thank you for taking the time to leave your comment. We will do our best to ensure that the products shipped to our customers are in their best conditions. We take the security of your personal information very seriously.  If your product turns out to be broken or defective, you could contact us at [email protected] Best regards, Banggood Team

Package and product arrived damaged, product appears to offer good value for money

As already reported to customer support, the package arrived damaged and repackaged, and the product itself showed signs of scuffing or scratches. Otherwise, the product appears to offer good value for money, which is why I am giving it an average rating. I hope to receive a response to the open ticket regarding this matter.

Reply from banggood2026-02-27

Dear customer, Thank you for taking the time to leave your comment. We will do our best to ensure that the products shipped to our customers are in their best conditions. We take the security of your personal information very seriously.  If your product turns out to be broken or defective, you could contact us at [email protected] Best regards, Banggood Team

Delivery is reliable and twice as fast…

Delivery is reliable and twice as fast as originally planned, 5 days instead of 12 days. The only downside is just the ergonomic of the Banggood website. It is not intuitive.

Reply from banggood2026-02-27

Dear customer, Your positive feedback allows us to know that our efforts are appreciated and you are satisfied with our services. Have a nice day!

The gadget was broken

The package was opened, the gadget was broken and visibly used. I contacted the seller but I haven't got any response

Reply from banggood2026-02-27

Dear customer, Thank you for taking the time to leave your comment. We will do our best to ensure that the products shipped to our customers are in their best conditions. We take the security of your personal information very seriously.  If your product turns out to be broken or defective, you could contact us at [email protected] Best regards, Banggood Team

not as good as temu or aliexpress

very slow on shipping. very quick to take your money but take forever to get a refund.

Reply from banggood2026-02-19

Dear Customer, Thanks for your comments and suggestions. We cherish every customer's opinions and suggestions. Based on customer shopping experience and opinions, we will continuously improve our website, products and customer services. You are our very important customer, if you require any further information or assistance, please do not hesitate to contact us at [email protected] Best regards, Banggood Team

On the whole decent bit of kit once…

On the whole decent bit of kit once assembled, however the screws supplied were the wrong size. It needs M6 x 30mm for the fence, but it only had 20mm screws. Ended up buying some as couldn’t be bothered trying to get a ticket raised.

Reply from banggood2026-02-19

Dear customer, Thank you for taking the time to leave your comment. According to our warranty policy, if one or more of the products you received shows quality issues within the warranty period, you can contact us at first and you can also choose to return it to receive a form of compensation. You can refer this link to know more about our warranty policy: https://www.banggood.com/help_center/question_category.html?catid=211 We take the security of your personal information very seriously, you could contact us at [email protected] Best regards, Banggood Team

The shipping is fast enough

The shipping is fast enough. Customer service is not bad. Chat box is totally useless to me. And, it would be much better if customers could use ALL of thier earned points in a single transaction. Amazon still has you beat in many areas!

Reply from banggood2026-02-19

Dear Customer, Thanks for your comments and suggestions. We cherish every customer's opinions and suggestions. Based on customer shopping experience and opinions, we will continuously improve our website, products and customer services. You are our very important customer, if you require any further information or assistance, please do not hesitate to contact us at [email protected] Best regards, Banggood Team

Generally pleased...

Ordered two related items (usually purchased together). One arrived very quickly, the other took a month, but I suppose it was overland from China. The products I bought were very good quality, good price. Would recommend.

Reply from banggood2026-02-19

Dear customer, Your positive feedback allows us to know that our efforts are appreciated and you are satisfied with our services. Have a nice day!

So far I have mostly good experiences…

So far I have mostly good experiences with your store, good selection of products for UAV and FPV, good prices, sometimes even much cheaper than on Aliexpress - as part of your promotions, I am not afraid to order expensive goods for hundreds of euros, the possibility of shipping insurance, etc. So far I have only two negative experiences (compared to dozens of problem-free orders so far): 1. Once they were unable to deliver a shipment from a warehouse in Germany, because the sender (Banggood) did not include my phone number on the shipment - later, after intervention with the courier, the shipment was successfully delivered. 2. Once it happened to me that the goods were purchased in a pre-order for about 80 euros and after the goods were in stock, Banggood asked to pay the additional price of 140 euros. Apart from that, I am satisfied, I just do not buy on pre-order anymore.

Reply from banggood2026-02-19

Dear Customer, Thanks for your comments and suggestions. We cherish every customer's opinions and suggestions. Based on customer shopping experience and opinions, we will continuously improve our website, products and customer services. You are our very important customer, if you require any further information or assistance, please do not hesitate to contact us at [email protected] Best regards, Banggood Team

The product was great

The product was great! Good quality aircraft, it flies great. Shockingly durable. It has taken some serious abuse and keeps flying. My only reason for docking a star was because I ordered blue and they sent a red. It says blue on the receipt email, and even on the packing slip, yet I got red. Oh well, it is still a good experience.

Reply from banggood2026-02-19

Dear customer, Your positive feedback allows us to know that our efforts are appreciated and you are satisfied with our services. Have a nice day!

Prices not as cheap as used to be

Used Banggood a few times in the past and the prices have always been very good , I’ve come to place an order on the same item I normally use Banggood for , however quite a big increase on price this time , actually cheaper to buy elsewhere , when normally they can’t be beaten on price

Reply from banggood2026-02-19

Dear Customer, Thanks for your comments and suggestions. We cherish every customer's opinions and suggestions. Based on customer shopping experience and opinions, we will continuously improve our website, products and customer services. You are our very important customer, if you require any further information or assistance, please do not hesitate to contact us at [email protected] Best regards, Banggood Team

Not sure which product this is for but…

Not sure which product this is for but all my orders have been very good. Packages arrived on time or early. The packing of their products is amazing. The quality of the products is even better. I was so close to giving 5 stars; however, The bench top router was missing the four bolts that hold the sacrificial fence in place. You can feel the quality in any product as soon as you pick it up. There is a pleasing serious heft to the tools. the machining was a little suspect in certain areas but they were cosmetic and won't affect the use. The knurling on the handles is gorgeous. I would definitely recommend Banggood to anyone looking for quality tools.

Reply from banggood2026-02-19

Dear customer, Your positive feedback allows us to know that our efforts are appreciated and you are satisfied with our services. Have a nice day!

With regards to orders

With regards to orders #116244203 and #116273243 The advertised price was $139 and later receive mail asking me to pay $50 and another time $30 say logistics issues. There were no logisticissues with other orders of mine. That was false advertising. Disappointed with the company.

Reply from banggood2026-02-12

Dear Customer, Thanks for your comments and suggestions. We cherish every customer's opinions and suggestions. Based on customer shopping experience and opinions, we will improve our website, products and customer services. You are our very important customer, if you require any further information or assistance, please do not hesitate to contact us at [email protected] Best regards, Banggood Team

One of the mirrors came broken

Reply from banggood2026-02-12

Dear customer, Thank you for taking the time to leave your comment. We will do our best to ensure that the products shipped to our customers are in their best conditions. We take the security of your personal information very seriously.  If your product turns out to be broken or defective, you could contact us at [email protected] Best regards, Banggood Team