Established in 2006, Banggood is a leading global online shopping platform for direct-to-consumer goods at affordable prices. With over 100,000 reliable suppliers, Banggood provides a diverse selection across more than 30 categories, such as RC toys, consumer electronics, E-bike & E-scooters, tools, diesel heaters, and power stations. Banggood partners with famous brands, offering various ranges of trusted products, including XIAOMI, Baseus, KuKirin, and Eachine.With a global reach, Banggood supports over 20 languages beyond English, including German, French, Portuguese, and Spanish. With 37 global warehouses and partnerships with international shipping carriers, Banggood provides customers with fast and convenient shipping services. Plus, Banggood is also equipped with a professional customer service team that offers 24/7 online support. Visit us at https://www.banggood.com
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Is banggood legit?
banggood (www.banggood.com) has a 3.0 out of 5 rating on OK.one, based on 961 user reviews collected here. It is listed under Vehicles & Transportation and its reputation is mixed. 21% of reviews are 1 star, a relatively high share; The business has replied to 92% of negative reviews; Reviews mostly discuss Product, Quality, Price. Last updated 2026-10-24.
What reviewers say
AI generated
Reviewers overwhelmingly had a great experience with this company. Consumers often point out the exceptionally fast delivery times, seamless shopping journey, and highly competitive pricing found across an extensive product catalog. Buyers consistently emphasize that goods are sturdily manufactured, arrive well protected in their packaging, and accurately reflect online specifications.
Some reviewers were not happy with specific order issues, mentioning that certain received products arrived defective or completely failed to operate correctly. A few other people also felt that unexpected shipping complications, tracking challenges, or occasional delivery delays could disrupt an otherwise positive purchase.
Auto-generated from all reviews of this business. For reference only.
The kit did not come with instructions? There’s nothing online about this kit. Pls advise
Reply from banggood2026-04-01
Dear Customer,
Thanks for your comments and suggestions.
We cherish every customer's opinions and suggestions. Based on customer shopping experience and opinions, we will continuously improve our website, products and customer services.
You are our very important customer, if you require any further information or assistance, please do not hesitate to contact us at [email protected]
Best regards,
Banggood Team
I like the competitive prices that why I give 4 stars the only thing why I don't give 5 stars is because I have to be patient sometimes but thats understandable but what is make me disappointed some RC products or parts are out of stock 😕 🤔 😢 can't fix my RC toys if there is no parts thanks
Reply from banggood2026-04-01
Dear customer,
Your positive feedback allows us to know that our efforts are appreciated and you are satisfied with our services.
Have a nice day!
Because of an iDEAL error I paid my order twice, send all the proof of that but I only get 'we will look into it' response (so no money back). Disappointing...
Update: What actually happened was that a few days after my failed iDEAL transaction (amount was debited from my account but Banggood said the transaction failed), Banggood noticed this and on their own initiative decided to continue the order. So I received everything twice, I can send one order back for a refund.
Another update: I have to send it back to China to get my money back, paying transportation/import fees myself. Shipping costs to China exceed almost the value of the goods so that makes no sense...
Reply from banggood2026-03-27
Dear Customer,
Thanks for your comments and suggestions.
We cherish every customer's opinions and suggestions. Based on customer shopping experience and opinions, we will continuously improve our website, products and customer services.
You are our very important customer, if you require any further information or assistance, please do not hesitate to contact us at [email protected]
Best regards,
Banggood Team
Pricing is somewhat competitive among the AliExpress and Temu group, customer communication is excellent and products appear true to their advertisements. Very informative regarding shipment information and updates.
Reply from banggood2026-03-27
Dear customer,
Your positive feedback allows us to know that our efforts are appreciated and you are satisfied with our services.
Have a nice day!
My package arrived in good condition but didn't like that it didn't come in a box to conceal the item inside, if I hadn't been home any body walking in front of my house could have seen wat it was and stole the package, everything else was fine.
Reply from banggood2026-03-27
Dear customer,
Thank you for sending such a kind and enthusiastic comment.
Have a nice day!
Have good experience with Banggood receive good products at excellent prices. Some products have longer delivery times and that is informed at time of purchase. That's why I'm patient to receive great products and service!
Reply from banggood2026-03-27
Dear customer,
Your positive feedback allows us to know that our efforts are appreciated and you are satisfied with our services.
Have a nice day!
I haven't received any response yet. The product is broken.
Reply from banggood2026-03-19
Dear customer,
Thank you for taking the time to leave your comment.
According to our warranty policy, if one or more of the products you received shows quality issues within the warranty period, you can contact us at first and you can also choose to return it to receive a form of compensation. You can refer this link to know more about our warranty policy: https://www.banggood.com/help_center/question_category.html?catid=211
We take the security of your personal information very seriously, you could contact us at [email protected]
Best regards,
Banggood Team
I don't like your (and other online sales sites) policy of using low cost figures to lure customers, only to show real (higher) price once the mis-priced item is selected...be upfront with costs...
Reply from banggood2026-03-19
Dear customer,
Thank you for placing an order with Banggood.
We're really sorry about the order issues you experienced.
Because the price shows the price of the product. Price changes will be due to website activities, or choose another supplier. And your choice of transportation methods, or tariff insurance or transportation insurance purchased according to your needs, they may also cause price changes.
If you have any questions, please do not hesitate to contact us at [email protected]
Best regards,
Banggood Team
The package arrived in good condition and earlier than expected, but four pieces were discovered as missing when the coaster was being assembled. Like any good "engineer," my son was able to still assemble the coaster and get it working despite the setback, it is a frustrating setback for the money spent.
Also, when built, according to the directions, the car is unable to clear the underpass when a mini-figure is sitting in the car. Pieces that "raised" the seat had to be removed in order to provide the clearance necessary for smooth operation.
Reply from banggood2026-03-13
Missing pieces; "low clearance"
The package arrived in good condition and earlier than expected, but four pieces were discovered as missing when the coaster was being assembled. Like any good "engineer," my son was able to still assemble the coaster and get it working despite the setback, it is a frustrating setback for the money spent.
Also, when built, according to the directions, the car is unable to clear the underpass when a mini-figure is sitting in the car. Pieces that "raised" the seat had to be removed in order to provide the clearance necessary for smooth operation.
Good shopping and products, bit reviewing your services before I recieved my rc truck is ridiculous...
Giving you a review before I've recieved my RC truck is ridiculous...
Reply from banggood2026-03-12
Dear Customer,
Thanks for your comments and suggestions.
We cherish every customer's opinions and suggestions. Based on customer shopping experience and opinions, we will continuously improve our website, products and customer services.
You are our very important customer, if you require any further information or assistance, please do not hesitate to contact us at [email protected]
Best regards,
Banggood Team
To long to ship items,customer service very limited, discounts doesn't apply for the total amount, it only apply if you espend $50 on the same item you purchase an there some items only cost $10 and you have to pay shipment other than that.Prices are a bit lower but at Sametime you pay more by waiting.
Reply from banggood2026-03-12
Dear Customer,
Thanks for your comments and suggestions.
We cherish every customer's opinions and suggestions. Based on customer shopping experience and opinions, we will continuously improve our website, products and customer services.
You are our very important customer, if you require any further information or assistance, please do not hesitate to contact us at [email protected]
Best regards,
Banggood Team
Unresolved issue with a faulty devicedevice malfunctioned within…
The ordered device malfunctioned within two days of receipt. I have reported the issue to customer service, but it has remained unresolved for a week now. They are currently waiting for a response from the merchant partner.
Reply from banggood2026-03-12
Dear customer,
Thank you for taking the time to leave your comment.
According to our warranty policy, if one or more of the products you received shows quality issues within the warranty period, you can contact us at first and you can also choose to return it to receive a form of compensation. You can refer this link to know more about our warranty policy: https://www.banggood.com/help_center/question_category.html?catid=211
We take the security of your personal information very seriously, you could contact us at [email protected]
Best regards,
Banggood Team
First things first: the bundle price (espresso machine + grinder) is unrivalled. Delivery surprisingly came in two separate batch but within 10 days overall, totally fine with me.
Reply from banggood2026-03-12
Dear Customer,
Thanks for your comments and suggestions.
We cherish every customer's opinions and suggestions. Could you please tell us which part you are not clear about?
Based on customer shopping experience and opinions, we will continuously improve our website, products and customer services.
You are our very important customer, if you require any further information or assistance, please do not hesitate to contact us at [email protected]
Best regards,
Banggood Team
The price was reasonable and delivery was fast, but it doesn't mean much if the RC car being sold doesn't have spare parts.
Reply from banggood2026-03-12
Dear customer,
Thank you for taking the time to leave your comment.
According to our warranty policy, if one or more of the products you received shows quality issues within the warranty period, you can contact us at first and you can also choose to return it to receive a form of compensation. You can refer this link to know more about our warranty policy: https://www.banggood.com/help_center/question_category.html?catid=211
We take the security of your personal information very seriously, you could contact us at [email protected]
Best regards,
Banggood Team
Fast shipping. Have not properly tested products yet but looks legit, and arrived without visible damage. Only backside so far, you get completely drowned in mails after ordering from this site.
Reply from banggood2026-03-12
Dear customer,
Your positive feedback allows us to know that our efforts are appreciated and you are satisfied with our services.
Have a nice day!
Dear customer,
Thank you for taking the time to leave your comment.
According to our warranty policy, if one or more of the products you received shows quality issues within the warranty period, you can contact us at first and you can also choose to return it to receive a form of compensation. You can refer this link to know more about our warranty policy: https://www.banggood.com/help_center/question_category.html?catid=211
We take the security of your personal information very seriously, you could contact us at [email protected]
Best regards,
Banggood Team
