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Electronics & Technology

Batteryheads.com

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100 reviews

4.7100 reviews
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About Batteryheads.com

Data updated
Website
www.batteryheads.com
Category
Electronics & Technology
Location
United States
Status
Unclaimed
Replies to negative
75% (3/4)
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About this business

Replacement batteries available for all brands of laptops, digital cameras, camcorders and more.

Is Batteryheads.com legit?

Batteryheads.com (www.batteryheads.com) has a 4.7 out of 5 rating on OK.one, based on 100 user reviews collected here. It is listed under Electronics & Technology and its reputation is excellent. Praise is nearly unanimous, with 93% rating it 4 stars or higher; The business has replied to 75% of negative reviews. Last updated 2026-08-11.

What people say

Battery Purchase

There was no on-going sharing of status of my purchase. I began to wonder if they had actually recorded the purchase, especially since Amazon, through whom I got in touch with Batteryheads, said that I had left my purchase in the cart! It would have been nice to let us know where the battery was - e.g., Being shipped, or at a certain point in the delivery, and when to expect it. It just suddenly appeared in my mail!

Reply from Batteryheads.com2016-09-07

Thank you for your input regarding your recent purchase at Batteryheads.com. It sounds like our order confirmation and shipping email may have been caught in your spam filter. Our system automatically send email when transactions are finished and when the order status is updated. If you didn't receive these either the email that we have on record for you isn't correct or the email is likely in your Spam folder. Thanks again for your order and feedback. Batteryheads

Company/employee lacks customer service skills.

I dealt with Tamara. She was opinionated and difficult to deal with. I sent a battery for refurbish but it arrived damaged via UPS. She quickly placed blame on improper packaging. The battery was packaged tightly with multiple layers of thick newspaper. She offered no possibility of checking the actual inner workings of the battery first, before telling me that I should "try to file a claim" with UPS. She was abrupt at times . This is a terrible experience for a small Long Term Care facility.

Reply from Batteryheads.com2016-09-01

Customer sent a battery to be refurbished. Battery arrived via UPS and was damaged (case and locking mechanism were smashed) during transit. Battery was wrapped in three layers of newspaper in a thin cardboard box. Battery needed to be packed in a heavier/thicker box and wrapped in bubble wrap or another cushioning material. We shipped the exact same batteries to a customer a day earlier in boxes that weighed 1.5lbs more due to packaging materials that were needed for safe transport. Because the battery was damage, the battery was left wrapped and in the box so that UPS could inspect the battery as part of their damage claim process. The damage to the battery made refurbishing the battery impossible as we need to reuse the battery case which was damaged beyond repair. Unfortunately, the only options available to this customer was to file a damage claim with UPS. This was not the option that either we or the customer wanted to hear.

It works!

I bought a digital camera from a local pawn shop. No battery charger. I ordered one from Batteryheads and it arrived on time and everything in the little box was exactly as they said it would be. I am a happy customer! :)

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