Got it set up ok
Got it set up ok. Pretty easy.
About Bay Alarm Medical
Data updated- Website
- www.bayalarmmedical.com
- Category
- Health & Medical
- Location
- United States · Concord
- Status
- Unclaimed
- Last 12 months
- 106 reviews
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Is Bay Alarm Medical legit?
Bay Alarm Medical (www.bayalarmmedical.com) has a 4.9 out of 5 rating on OK.one, based on 106 user reviews collected here. It is listed under Health & Medical and its reputation is excellent. Praise is nearly unanimous, with 98% rating it 4 stars or higher. Last updated 2026-08-10.
What people say
Professional knowledgeable Customer…
Professional knowledgeable Customer Service rep that was very patient and I ended up signing up right then
Natasha from Customer Service was very…
Natasha from Customer Service was very helpful in getting my mom’s new landline updated and her apartment number changed. She also reminded me to do the mo that test on the Bay Alarm device.
Good service and emergency response.
Good service and emergency response. Eric was very nice and professional.
Your representative was extremely Helpful!
Your representative was extremely helpful polite and answered my questions in a professional manner I accomplished my mission while visiting with her and I commend her performance
Angie
Angie, my Bay Alarm representative, spoke clearly, answered my questions, and provided a solution for my dead watch. She was admirably patient, courteous, and professional.
Great customer service.
Mary was very kind and helpful. Made sure everything was taken care of before we hung up. Great customer service!
Customer service was supportive and…
Customer service was supportive and concise.
Mary was very helpful and patient with…
Mary was very helpful and patient with my questions and she took time to make me understand and aware
Joshua is very helpful and setting up…
Joshua is very helpful and setting up the new device and letting us know how to charge and use it. He took all of our relevant information for emergency contacts and recorded all of our information in the system. He was very nice to work with and very professional.
First time setting up an alert system
I helped my mom set up her alert system. I had a few technical questions and a billing question. We talked to Chris. He was very helpful and patient, answering all our questions. Thanks Chris!
Reliable and trustworthy.
Eric was very helpful
Eric was very helpful, patient and knowledgeable.
Kim was knowledgeable and helpful with…
Kim was knowledgeable and helpful with my request
Anjali was very kind and knowledgeable!
The person I talked to understood my…
The person I talked to understood my predictiment and didn't press me to continue services. He answered my questions.
Customer service
Customer service staff very professional, knowledgeable, and helpful. (both on July 27 and August 7)