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Business Services

BeauToday

ClaimedCollecting reviews

105 reviews

3.9105 reviews
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About BeauToday

Data updated
Website
www.beautoday.com
Category
Business Services
Location
China
Status
Unclaimed
Last 12 months
17 reviews
Replies to negative
23% (6/26)
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About this business

Beau Today is your go-to label for elegant, ultra-glam footwear. As wearable as they are beautiful, Beau Today shoes are comprised of the finest materials, trims, and linings for the ultimate in stylish comfort always seeking to give every woman the best shoe experience possible.

Written by the business, not verified by us.

Is BeauToday legit?

BeauToday (www.beautoday.com) has a 3.9 out of 5 rating on OK.one, based on 105 user reviews collected here. It is listed under Business Services and its reputation is mixed. 21% of reviews are 1 star, a relatively high share; The business has replied to 23% of negative reviews; 17 of them were added in the last 12 months. Last updated 2026-10-25.

What people say

Poor Exchange/Return Experience

When I inquired about exchange/return process for an order I placed, I was surprised that I need to ship the item back to mainland China. While I understand the buyer is responsible of the return shipping cost, unlikely many other oversea online retail companies, they do NOT have a return warehouse available in the U.S. which is where I'm located at. This makes the return cost very expensive for individual consumer and not worth to pursue. The company should be transparent about the return warehouse location and put that information on the website under the refund FAQ, so consumer can have a clear expectation before they place the order. In addition, customer service takes a long time to respond to email inquiry. It took at least two business days to get an email response. They will also ask you to submit photos of the products before approving any exchange/return. And there is no return label generated, you have to handle all the return transaction on your own. With all these hassle, I'd only order if I'm okay with the item being final sale.

Poor customer service!

I purchased a pair of shoes in black color, but they sent me wrong color (brown) shoes. I emailed them several times, only to receive one reply saying that if I keep the shoes I’ll receive 15% discount for the next purchase. I refused the offer, brown is not the color I wanted in the first place. Since then, I heard nothing from the company anymore despite my repeated emails requesting answers. Now I don’t know what else to do but being forced to keep the shoes that I didn’t intend to buy. DO NOT BUY FROM THIS COMPANY!

Reply from BeauToday2024-09-12

Hi dear, We apologize for the bad shopping experience. We replied to your email several times and are not sure if you received our reply. After realizing that we sent you the wrong product, we replied to you on September 9 and expedited the resend of the correct product for you. We have informed you of the logistics number by email, you can contact us by email! Sincerely, BeauToday

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