Awesome experience as always
Awesome experience as always! Super fast shipping and well packaged item!
About Beautylish
Data updated- Website
- www.beautylish.com
- Category
- Health & Medical
- Location
- United States · San Francisco
- Status
- Unclaimed
- Last 12 months
- 10 reviews
- Replies to negative
- 85% (11/13)
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Is Beautylish legit?
Beautylish (www.beautylish.com) has a 4.5 out of 5 rating on OK.one, based on 100 user reviews collected here. It is listed under Health & Medical and its reputation is excellent. 86% of reviews are 4 stars or higher and 11% are 1 star; The business has replied to 85% of negative reviews; 10 of them were added in the last 12 months. Last updated 2026-08-10.
What people say
Great customer service
I got an incorrect item for my order. What happen after that was more important to me though. I called customer service and the issue was resolved immediately. I got a correct item shipped overnight. I'm very happy with the experience.
Great
Exactly what I wanted
Excellent !!
Excellent as always, thank you
Beautylish Rocks
I love ordering from Beautylish because I know my order is secure and I know that my package will arrive quickly and will be packaged with the most love. My Sonia G brushes were shipped so beautifully wrapped that you feel like it’s Christmas each time.
Items.came in quick
Items.came in quick, my only feedback would be to provide more protection for packaging. My items were freely moving around, I can see that if I had ordered a makeup palette, without the proper protection it's vulnerable to breaking because of how the package would be handled. Everything I received was intact but the lack of proper protection inside was a little bit of a concern for me.
Fast delivery
Fast delivery. This is my second time to purchase Good Molecules products because I am seeing positive results on my skin.
Sympathic & fast.
Fast and very neat shipping
Fast and very neat shipping. They always have what I’m looking for. It’s just overall a great experience to order from Beautylish.
Swift delivery and everything intact
Swift delivery and everything intact. Really enjoying the products ordered and it’s been less than a week
Secure, neat packaging
My products were securely and neatly packaged, and shipped fast.
Impressively quick delivery!
Impressively quick delivery!! My international order arrived within 3 days of making the order.
Treats people like garbage
I have ordered a lot of products on beautylish and was a customer for a long time but ever since the pandemic started usps has had issues delivering my order turns out they had been confusing my address with someone else. Now beautylish closed my account and refuses to ship to my address when usps had resolved the issues. How are usps problems whe delivering things my fault?They also treated me terribly customer service has been nothing but horrible towards me I had spent more than a thousand dollars on this store. On my last order they refused to help me and only usps helped me find my order and fixed the problem not beautylish. Even when I explained what had happened they where unhelpful and judgmental treated me like I’m some criminal. Update: sent them an email the didn’t get back to me at all Update: they just repeated the same thing that they still closed my account anyway and won’t be able to place any orders even thoguht it was usps mistake in the first place . They had been sending order to other address and basically I have to pay for their mistakes. I had explained to them in detail why this happened and they still don’t care. To any shoppers if you have any issues with usps losing your orders most likely beautylish will treat you the same way as they did to me even thoguht I have multiple successful orders before the pandemic started an usps started messing up with my packages usps has already rectified this and also apologized to me. Beautylish just doesn’t care. The last order was successfully delivered thanks to usps helping me and fixing the problem. All the time beautylish basically ignored my concerns and even deleted my account.
Reply from Beautylish2023-05-28
Hi Carla, thank you for contacting Beautylish by email. We received your email on 6/1/23 at 10:56am PT and responded to you at 11:28am PT that we would research your inquiry. A response to your email was just sent a few minutes ago with complete details on the events across multiple Beautylish accounts that explain our decision to close your accounts with no further orders possible. Hi Carla, we are very sorry to hear about your experience and would like the opportunity to review your complaint further. Your review did not list an email address or last name so we are unable to search for a Beautylish account or the inquiries to us. Please email us at [email protected] and reference your TrustPilot review so that we may research the matter and respond as quickly as possible. Thank you.
Excellent service and experience
Having been a regular customer since 2016, as the shipment and packaging are excellent, I appreciate and am glad that Beautylish has been a successful company in the online beauty and cosmetics industry.
Excellent Customer Service
Beautylish always delivers excellent customer service and goes above and beyond to make sure their customers are satisfied and happy. Thank you Briana! Beautylish is my first choice for product selection and color recommendations. I also want to thank Mr. Nils Johnson of Beautylish for approving the addition of more colors in the Lucky Bags for Deep/Dark skin tones. This is very much appreciated.
Wonderful experience overall!
The product is great. The price was affordable, and my purchase arrived very quickly. I loved the packaging also. My purchase arrived safe.
Customer service is great and excellent
Great deals,Good prices and good…
Great deals,Good prices and good products
My package got stolen and the…
My package got stolen and the Beautylish rep promptly sent a replacement, which made it to me safely. I am very happy with this level of customer service!
Good selection of products.Delivery is…
Good selection of products.Delivery is ealier than anticipated and always packaged safely and securely.