beehiiv is the all-in-one platform that brings together newsletters, websites, podcasts, and every tool you need to grow and earn.
Written by the business, not verified by us.
Is beehiiv legit?
beehiiv (www.beehiiv.com) has a 4.0 out of 5 rating on OK.one, based on 107 user reviews collected here. It is listed under Electronics & Technology and its reputation is good. 75% of reviews are 4 stars or higher and 18% are 1 star; The business has replied to 96% of negative reviews; Reviews mostly discuss User experience, Customer service, Product. Last updated 2026-09-05.
What reviewers say
AI generated
Reviewers had a great experience with this company. Customers genuinely appreciate how straightforward the platform is to set up, frequently mentioning that the clean design and intuitive tools make launching a newsletter and expanding their digital reach completely seamless. Consumers also praise the exceptionally fast support team and the continuous rollout of innovative features that genuinely help growing businesses thrive daily.
However, some people mentioned encountering unexpected account lockouts and feeling frustrated by sudden access barriers without clear explanations. A few other reviewers also found the website builder tools and customization settings rather clunky and difficult to navigate effectively for complex projects.
Auto-generated from all reviews of this business. For reference only.
Glitchy Site, Impossible to Use, Now Unwanted Mailers I Didn't Subscribe to
Site was completely glitchy. I tried to start a newsletter here recently. I have almost 2500 legitimate emails. After organizing them carefully as per this company's instructions and submitting the list, I kept getting error messages ending in "try again later", indicating a problem on their part. Finally gave up in frustration and sent them a message why. I deleted my account. Then I started receiving mailers from them. I did not subscribe to any mailers, I always double-check that I'm not signing up for anything, but they do not respect this. So I was forced to unsubscribe, obviously just proving to them my email address works so they can continue to use it to target me through their company, or pass it on to others. This is obviously the case as I continue to get more mailers from them. I am frustrated and angry that this company first of all was a major waste of time, and now they don't even respect my choice not to deal with them.
Please note for the "date of incident" I just chose a random one, the attempt to start a mailing list was sometime in March and the mailers are ongoing. I am not willing just to put this unwanted garbage in "spam", which continues to pad the numbers of this unethical company's own mailing list. This is common trickery by online companies and I'm sick of being targeted by disreputable sites like this.
Reply from beehiiv2026-04-29
Hi Sylvia,
Thanks for taking the time to leave a review and provide more information.
Using the email address you provided, I was not able to find any record of you in our user database nor our marketing system. If you happened to use a different email, please do let me know.
Sorry to hear you've had some trouble with the platform, but our team is always here to help. As part of every new user's free trial, they'll get access to our human Support team. In addition, you can register for a free Jumpstart webinar at beehiiv.com/virtual-events. These are live sessions with a beehiiv team member who can help you get all set up.
Thanks for taking the time to give beehiiv a try and I hope you're well. - CG
I started using Beehiv just a week ago. At first, everything looks amazing. It's easy to use, and I haven't had much trouble using it until today. My account got locked for a possible violation of its terms of use. Possible violation, yet they have deleted my website right away. Customer service is reachable, but their responses follow the plan. So, if you're using just the Launch plan, which is free for a limited time, you'll get the support you need after 12 to 48 hours. Unbelievable. This isn't the company you trust for your business. I've switched to another provider for my newsletter.
Reply from beehiiv2026-04-16
Hi Noel,
Thanks for reaching out. After a review by our team, accounts may be blocked due to user actions that were found to be in violation of our Terms of Use. We don’t take this decisive action lightly, but do so to help maintain the security and integrity of our platform. You can review our Terms of Use and Acceptable Use Policy at the URLs below:
https://www.beehiiv.com/tou
https://www.beehiiv.com/aup
Regardless of your plan tier, you can always reach out to Support when concerning account blocks by clicking Help in the upper-right corner of your beehiiv dashboard.
For security reasons, we’re unable to provide further specifics regarding any account blocks due to term violations. Thank you for giving beehiiv a try and we wish you well in your content journey. -CG
beehiiv is so easy to use! I have started a newsletter from scratch and found that their documentation and tutorials are extremely helpful. They just released a Podcast feature that I am going to explore. Overall, it was super easy to get my website and newsletter up and running.
Reply from beehiiv2026-04-15
Hi Olivia,
Thanks so much for taking the time to leave a review. Very happy to hear you've been able to get set up easily and that you're loving our new launch, Podcasts! Can't wait to see how you grow and thanks for being a part of the hiiv! -CG
Great overall platform! I was looking for a good tool to help me get started my newsletter and given my lack of social presence the community of this app made a tremendous impact on my ramp up!
Reply from beehiiv2026-04-15
Hi Santiago,
Thanks for taking the time to leave a review! LOVE that you've started a newsletter, even without a social presence. beehiiv lets you own your audience, and I think that's the best move for someone in your position. Can't wait to see how you grow! -CG
beehiiv is so user friendly! Made it a breeze to get my site and posts up and running.
Reply from beehiiv2026-04-15
Hi Ashley,
Thanks for taking the time to leave a review. Excited that you're finding the platform intuitive! If you ever want to stop by for a live 'getting started' session, you can register (for free) at beehiiv.com/virtual-events. -CG
Beehiiv has everything I need for my newsletter that promotes my OK Boomer podcast. Also, the Beehiiv people tell us that within a few months, video podcasts will be supported.
Reply from beehiiv2026-04-14
Hi Robert,
Thanks for taking the time to leave a review! 'OK Boomer' sounds like a hoot of a podcast, and I'm thrilled to hear you're using that new feature. Looking forward to even more product updates and thanks for being a part of the hiiv. -CG
Best newsletter platform out there.
More customisation for website builder, newsletter email, better analytics and superior monetisation than any other platform and now podcast hosting too
Reply from beehiiv2026-04-14
Hi Nick,
Thanks for taking the time to leave a review! Very happy to hear you're enjoying the new analytics and podcasting tools. We've got even more in store later this year. Thanks for being a part of the hiiv! -CG
My account was closed without any prior warning, and I have lost access to all of my subscribers and posts. Additionally, I have lost over $4,000 in revenue due to this lack of access. The customer support refused to tell me why my account was terminated.
Reply from beehiiv2026-04-06
Hi there,
Thanks for reaching out. After a review by our team, accounts may be blocked due to user actions that were found to be in violation of our Terms of Use. We don’t take this decisive action lightly, but do so to help maintain the security and integrity of our platform. You can review our Terms of Use and Acceptable Use Policy at the URLs below:
https://www.beehiiv.com/tou
https://www.beehiiv.com/aup
For security reasons, we’re unable to provide further specifics regarding any account blocks due to term violations. Thank you for giving beehiiv a try and we wish you well in your content journey. -CG
The registration process is one of the WORST experiences I've ever had. The email address can't be used, and the password cannot be reset (the email never comes through). NOTHING WORKS!
And of course, NO FREE version.
HOW CAN CODIE SANCHEZ SUGGEST THIS PLATFORM?!?!??
Reply from beehiiv2026-04-06
Hi there,
Thanks for taking the time to leave a review and sorry to hear that you're having some trouble. I've requested more info via Trustpilot so I can get some account details and reach out properly. Thanks for your patience and speak with you soon! -CG
Ongoing support, customer service, and new features that make everyday feel like Christmas.
Having you own Slack for everyone to communicate with other users and Beehiiv folks is top notch.
Reply from beehiiv2026-04-08
Hi Mike,
Thanks for taking the time to leave a review! Christmas every day is legitimately one of the best compliments we've ever received. Thanks for calling out our Slack community--the hiiv--and for being a part of the platform. Please don't hesitate to reach out if you ever need us! -CG
Always improving, and creating the best newsletter platform, web builder, and all the tools you need to be successful.
Reply from beehiiv2026-04-10
Hi Chris,
Thanks so much for taking the time to leave a review! Very happy to see you growing on beehiiv. If you ever need us, please don't hesitate to reach out in-app and hope you're well! -CG
Unbelievably good company to work with. They will drop everything to help you solve your problem at a moment's notice. Their customer success team is elite. Even Tyler (the CEO) responds to us with helpful answers at hours that suggest he either doesn't sleep or is actually 2 people in a trench coat.
Reply from beehiiv2026-04-08
Hi Jacob,
Thanks for taking the time to leave a review! So happy to hear you're pleased with our Support team and response times; and yes, Tyler himself responds and assists whenever he can. (Cannot confirm or deny the trench coat theory). Thanks for being a part of beehiiv and please don't hesitate to reach out if you ever need us! -CG
Allow small creators more have paid sign ups, the upgrade options are too expensive for people with small followings. Especially if they can't/ haven't made any money from their newsletter yet, how can upgrading and paying lots of money guarantee they'll make their money back?
Substack give this option, why don't you. I'm tempted to go back..
Beehiiv has also been the place where more right wing freaks have signed up to my newsletter, monitoring what I say and messaging me weird things. Everyone insisted this was a substack issue, but through anti racism newsletters also being followed and tracked, they have found me and I've now got a load of 'one nation' weirdos on my subscriber list.
Reply from beehiiv2026-03-31
Hi Sophia,
Thanks for taking the time to leave a review! While some of our most powerful features are for paid users only, we're proud of our competitive pricing and annual discounts. Additionally, we are the only newsletter platform that does not take a cut of your revenue off the top. Some take as much as 10%! Many of our customers are able to make beehiiv pay for itself. You can use the calculator I linked below to estimate what that could look like for you: https://www.beehiiv.com/pays-for-itself
At beehiiv, we do also have an Acceptable Use Policy and a page where you can report any abuse; like being subscribed to a newsletter you did not consent. You can report that behavior here: https://www.beehiiv.com/report_abuse
If you have any questions or need help, please feel free to email me at [email protected]. -CG
My experience with this platform has been very good. The thing I liked about Beehiiv is their support team and ad network. So I was having issues with my site, I created a support ticket, and within two days I got a response from the team, and the response was really helpful; it solved my problem. The second thing is its ad network. If you are someone who loves writing and wanna get paid for their writing work, this is one of the best platforms for you. Their ad network is fantastic.
Reply from beehiiv2026-03-31
Hi Kush,
Thanks for taking the time to leave a review! We're so proud of support teams and response times. And yes! The Ad Network recently got a glow-up and is one the easiest ways our users can earn; without sacrificing a cut of their revenue. We're the only platform that doesn't take a cut! Thanks for being a part of the hiiv and if you ever need us, please don't hesitate to reach out! -CG
The setup for the newsletter is easy to use and modify. And the system allows for migration from awful sites like Substack.
But everything is tied to PAYMENT. You can't get any access to growth materials unless you pay for a tier. Doesn't matter if you charge for readers or not.
Not the best model.
Reply from beehiiv2026-03-31
Hi Andria,
Thanks for taking the time to leave a review! While some of our most powerful features are for paid users only, we're proud of our competitive pricing and annual discounts. Additionally, we are the only newsletter platform that does not take a cut of your revenue off the top. Some take as much as 10%!
Hope you're well and that you continue to grow on beehiiv. If you do decide to go paid, you'll gain access to our suite of monetization tools. With those, many of our customers are able to make beehiiv pay for itself. You can use the calculator I linked below to estimate what that could look like for you: https://www.beehiiv.com/pays-for-itself
If you have any questions or need help, please feel free to email me at [email protected]. -CG
Beehiiv makes newsletter publishing simple and efficient, with solid tools for growth and monetization.
Reply from beehiiv2026-03-31
Hi Caslav,
Thanks for taking the time to leave a review. Yes! Simple, efficient ways to own your audience are what we're all about. Thanks for being a part of the hiiv! -CG
It's a really great product, and it's the beating heart of my entire business.
The team is super responsive and accessible, and they're improving things all the time.
Reply from beehiiv2026-03-31
Hi Idin,
Thanks for taking the time to leave a review. Wow! So honored to be the heart of anything. Very happy to hear that you're enjoying our quick response times and that you see the new launches. Even more coming in Q2! -CG
They ship! And they try different things to make it more useful for their clients. It has much more features and tools than substack, and their support is getting better and better. They are really doing their best to be the most convenient newsletter platform.
I've been on beehiiv since 2023. A veteran!
Reply from beehiiv2026-03-31
Hi Ksenia,
Thanks for taking the time to leave a review! A veteran indeed! We're proud of how quick we ship new features and improvements and I'm ecstatic to see you're continuing growth on beehiiv. Thanks for being an OG and can't wait to see what you think of the new launches coming soon. -CG
Super intuitive and useful. Perfect for busy schedules and non-expert users.
Reply from beehiiv2026-03-31
Hi Silvia,
Thanks for taking the time to leave a review! I'm so glad to hear you're finding the app intuitive! We're launching even more accessible features a bit later this quarter. Thanks for being a part of the hiiv! -CG
I've been using beehiiv for a year, I'm a dedicated fan!
I've been using beehiiv for a year and a half now, and it's genuinely become one of the tools I rely on most. The platform is rock-solid — I can't recall a single outage or technical hiccup that interrupted my workflow or affected my subscribers.
What really sets beehiiv apart, though, is the analytics. The stats dashboard gives you a clear, detailed picture of how your newsletter is performing — open rates, click-through rates, subscriber growth over time — all presented in a way that's actually actionable rather than just decorative.
The overall experience is clean and intuitive. Whether you're writing, scheduling, or digging into your audience data, everything is where you'd expect it to be. And when I've needed support, the team has been responsive and genuinely helpful.
If you're serious about newsletters — whether you're just starting out or scaling up — beehiiv is absolutely worth it. It's one of those rare platforms that delivers on its promises.
Reply from beehiiv2026-03-31
Hi Carla,
Thank you so much for your thoughtful review! Glad to see you've been with us for a while and that you're enjoying our ever-expanding analytics suite. Cannot wait to see how you keep growing, and if you ever need us, please don't hesitate to reach out in-app. -CG
