BikeExchange (www.bikeexchange.com) has a 4.0 out of 5 rating on OK.one, based on 64 user reviews collected here. It is listed under Vehicles & Transportation and its reputation is good. 73% of reviews are 4 stars or higher and 17% are 1 star; The business has replied to 31% of negative reviews; 62 of them were added in the last 12 months. Last updated 2026-08-10.
Excellent bicycle 10 speed linear shift simple , from walk speed to 35 mph 1 hand 1 control. simple . Excellent Cable disc brakes easy adjustments and calibration feel. aggressive road tires ,hard rubber for long wear. With a great selection of optional accessories including , saddle , handle bars , pedals etc. Kryptonite locking chain easy to carry , use.
As I was trying to make my purchase, it would not go through with 2 different credit cards which both have a zero balance. I tried several times on both cards and then shut down your app and then shut down my phone with still no success. Usually when you choose your state in a payment app, there is a drop down with the states listed and you choose one or the app will make your mistakes red and go back to the mistake. Apparently the app did not like that I put in wa (no drop down) but wanted Washington. Not sure how I figured it out but I did. It would be helpful to have the drop down with state options or obvious problems before going on to the payment. Plus, you’re not open on weekends (or holidays with sales) so I couldn’t contact anyone by email or phone. Other than that, fine!
Hey Jenn, thanks for your purchase and for your feedback! We will pass along your feedback about the address selection to our Payments team so that we can create a more user-friendly experience at checkout. We hope you enjoy your new bike!
Located this bike for 50% off compared to several other online retailers. It was received quickly with no damage, and assembly was quick. Saved me several hundred dollars. Would definitely consider using BikeExchange again. It would be great if they offered free shipping.
The process worked pretty well. I think BE should provide more information on what to expect on the front end for folks buying through them via an external vendor for the first time. Other than that though, the bike arrived pretty quickly and was in perfect condition, packed well, and has been a blast to ride so far. No complaints here.
64 reviews matching