I have emailed the company regarding…
I have emailed the company regarding some missing items & no reply from them! The products are good but just upset that after I placed a big order only some items came in.
Birthday in a Box offers more than 100 party themes, thousands of party items like decorations and favors, personalized party supplies like banners and invitations, free party ideas, and more!
Birthday in a Box (www.birthdayinabox.com) has a 3.3 out of 5 rating on OK.one, based on 200 user reviews collected here. It is listed under Events & Entertainment and its reputation is mixed. Opinions are polarized: 53% rate it 4 stars or higher while 33% give 1 star; The business has not yet replied to negative reviews. Last updated 2026-08-25.
I have emailed the company regarding some missing items & no reply from them! The products are good but just upset that after I placed a big order only some items came in.
I have emailed this company 3x no reply I am missing 15 boxes of lollipops and no one has contacted me!!!
Excellent quality, great prices and delivery time!
I'm missing three plush elephants from my order. I tired to call and email about them and have yet to get a response. The plastic utensils were 3 different shades of pink which wasn't a huge deal but still odd to me. The rest of the order was exactly what I wanted.
Very, very happy with my purchase! This was the only site I was able to find Bubble Guppies items for my son’s birthday party, and they were all at a great price! Not to mention-at first I wasn’t sure how legit this site was since I had never heard of this site before. However I had no issues whatsoever and all of my items I ordered were exactly what I wanted. Definitely 5 stars!!! ⭐️⭐️⭐️⭐️⭐️
Order had missing items and one item I didn’t even order still have not heard back from customer service. Won’t use them again
Got everything I expected at a reasonable delivery date.
I didn't receive item
items left out of order; I contacted customer service but no response.
Everything came in just fine and it was how I expected it to be.
All good, no negative comments to say.
Two items ordered not shipped though I was charged
Excellent! Such great prices and package came quicker than expected! 😊
I have used this company before with no issues, however, I placed an order which arrived and was missing items. There was no contact information for customer service besides an email. I sent 2 emails with no reply from the company. I was charged for the items and no one is contacting me in regards to my issue. This is surely poor customer service. 10/17/22 An update.....2 more emails have been sent.....still no response from this company.
All in all will be purchasing again. The prices are beyond reasonable and after receiving my package the quality is much better than i originally thought it would be. The only thing was i didn’t necessarily get everything on my list that i had purchased. Although i did receive one thing i did not purchase, but i cannot use it as the theme is halloween for my sons birthday party , (3 &5) and the item i did not purchase was cocomelon table set . :(
I didn't receive what I ordered. I tried reaching out and no one has gotten back to me. This experience was horrible. I will never order from this place and I will tell others to never order from here.
So far 3 stars because even though the delivery was fast and items were as pictured, I didn’t receive some items. I was charged for them and sent an email because the phone number doesn’t work and haven’t heard back.
I found exactly what I was looking for, the price was good and I received it 2 days earlier than expected. Very Happy!
Normally I would have given 5 stars. I have used this company plenty of times in the past and have been impressed with them, however this time I'm missing several items from my order. There is no phone number to contact someone anymore, only email so I have emailed twice and still haven't heard back from anyone concerning my order. Very disappointed this time around may not use Birthday in a box again☹
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