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Events & Entertainment

Birthday in a Box

Claimed

200 reviews

3.3200 reviews
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About Birthday in a Box

Data updated
Website
www.birthdayinabox.com
Category
Events & Entertainment
Location
United States
Status
Unclaimed
Replies to negative
0% (0/82)
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About this business

Birthday in a Box offers more than 100 party themes, thousands of party items like decorations and favors, personalized party supplies like banners and invitations, free party ideas, and more!

Is Birthday in a Box legit?

Birthday in a Box (www.birthdayinabox.com) has a 3.3 out of 5 rating on OK.one, based on 200 user reviews collected here. It is listed under Events & Entertainment and its reputation is mixed. Opinions are polarized: 53% rate it 4 stars or higher while 33% give 1 star; The business has not yet replied to negative reviews. Last updated 2026-08-25.

What people say

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customer · 1 review · Verified · Experienced 2022-10-10 ·

I have emailed the company regarding…

I have emailed the company regarding some missing items & no reply from them! The products are good but just upset that after I placed a big order only some items came in.

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customer · 1 review · Verified · Experienced 2022-10-13 ·

I have emailed this company 3x no reply…

I have emailed this company 3x no reply I am missing 15 boxes of lollipops and no one has contacted me!!!

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D. Ryan · 1 review · Verified · Experienced 2022-10-12 ·

Excellent quality, satisfied customer!

Excellent quality, great prices and delivery time!

M
Melanie S · 1 review · Verified · Experienced 2022-10-10 ·

I'm missing three plush elephants from…

I'm missing three plush elephants from my order. I tired to call and email about them and have yet to get a response. The plastic utensils were 3 different shades of pink which wasn't a huge deal but still odd to me. The rest of the order was exactly what I wanted.

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customer · 1 review · Verified · Experienced 2022-10-01 ·

Very Happy with My Order!!!

Very, very happy with my purchase! This was the only site I was able to find Bubble Guppies items for my son’s birthday party, and they were all at a great price! Not to mention-at first I wasn’t sure how legit this site was since I had never heard of this site before. However I had no issues whatsoever and all of my items I ordered were exactly what I wanted. Definitely 5 stars!!! ⭐️⭐️⭐️⭐️⭐️

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Courtsmith · 1 review · Verified · Experienced 2022-09-30 ·

Horrible customer service actually no customer service

Order had missing items and one item I didn’t even order still have not heard back from customer service. Won’t use them again

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customer · 1 review · Verified · Experienced 2022-10-04 ·

Got everything I expected at a…

Got everything I expected at a reasonable delivery date.

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Emily putnam · 3 reviews · Verified · Experienced 2022-10-10 ·

I didn't receive it

I didn't receive item

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customer · 1 review · Verified · Experienced 2022-10-05 ·

items left out of order

items left out of order; I contacted customer service but no response.

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Tonilee · 1 review · Verified · Experienced 2022-10-10 ·

Everything came in just fine and it was…

Everything came in just fine and it was how I expected it to be.

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customer · 1 review · Verified · Experienced 2022-10-01 ·

All good

All good, no negative comments to say.

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customer · 2 reviews · Verified · Experienced 2022-10-06 ·

Package never showed up

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customer · 3 reviews · Verified · Experienced 2022-10-06 ·

Two items ordered not shipped though I…

Two items ordered not shipped though I was charged

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Francesca · 1 review · Verified · Experienced 2022-09-24 ·

Excellent

Excellent! Such great prices and package came quicker than expected! 😊

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customer · 1 review · Verified · Experienced 2022-09-23 ·

Disappointed

I have used this company before with no issues, however, I placed an order which arrived and was missing items. There was no contact information for customer service besides an email. I sent 2 emails with no reply from the company. I was charged for the items and no one is contacting me in regards to my issue. This is surely poor customer service. 10/17/22 An update.....2 more emails have been sent.....still no response from this company.

All in all will be purchasing again

All in all will be purchasing again. The prices are beyond reasonable and after receiving my package the quality is much better than i originally thought it would be. The only thing was i didn’t necessarily get everything on my list that i had purchased. Although i did receive one thing i did not purchase, but i cannot use it as the theme is halloween for my sons birthday party , (3 &5) and the item i did not purchase was cocomelon table set . :(

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Ana Pina · 1 review · Verified · Experienced 2022-09-23 ·

I didn't receive what I ordered

I didn't receive what I ordered. I tried reaching out and no one has gotten back to me. This experience was horrible. I will never order from this place and I will tell others to never order from here.

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A.Russell · 1 review · Verified · Experienced 2022-09-29 ·

So far 3 stars because even though the…

So far 3 stars because even though the delivery was fast and items were as pictured, I didn’t receive some items. I was charged for them and sent an email because the phone number doesn’t work and haven’t heard back.

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customer · 1 review · Verified · Experienced 2022-09-29 ·

I found exactly what I was looking for

I found exactly what I was looking for, the price was good and I received it 2 days earlier than expected. Very Happy!

Very disappointed this time around

Normally I would have given 5 stars. I have used this company plenty of times in the past and have been impressed with them, however this time I'm missing several items from my order. There is no phone number to contact someone anymore, only email so I have emailed twice and still haven't heard back from anyone concerning my order. Very disappointed this time around may not use Birthday in a box again☹

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