Birthday in a Box offers more than 100 party themes, thousands of party items like decorations and favors, personalized party supplies like banners and invitations, free party ideas, and more!
Birthday in a Box (www.birthdayinabox.com) has a 3.3 out of 5 rating on OK.one, based on 200 user reviews collected here. It is listed under Events & Entertainment and its reputation is mixed. Opinions are polarized: 53% rate it 4 stars or higher while 33% give 1 star; The business has not yet replied to negative reviews. Last updated 2026-08-25.
They didn’t send me the pinata, seems like is not way to contact them. The phone number from their Facebook page does not work and I had email them with not answers, msgs them from messenger, Instagram and nothing. Very disappointed birthday party for my son. The worse part I did a special trip from Canada to USA to pick up my package because they don’t deliver to Canada anymore.
My biggest problem was keeping myself from buying all of them!
I love birthday in a box! Affordable and ships fast!!!
Everything with my order was perfect until I received my order and my goodies bags were missing. I have been reaching out to the email it’s provided in their website and no one has gotten back to me. It has been about a week and nothing. I have tried calling multiple phone numbers and they all fail. Very frustrating as I just want the bags.
The package had ants all over inside of what I ordered and the package box. It was in bad condition.
Very slow process, had to order the same cups twice😡 Due to the late delivery I had to purchase the cups from a different store. Very disappointing 😞🤦🏾♀️😡
I texted right after I ordered my items to say that I only wanted 3 of the packages of cello bags (the order said 30). This should have given you enough time to change the order, but it arrived with all 30. I will be sending 27 of them back and request a refund for those. Otherwise, things were fine.
all the orders that i placed came broken or not what was in the picture online not happy i got broken pictures broken candy
I received my order in a very timely manner. However, I did not receive my entire order. I have emailed the company 2 times with no response of items being sent or refunding me the difference.
I really like this website where things are not super cheap but affordable and the fact I can get a lot of things same theme. But I dislike the fact there is no customer service! I order a piñata and it come broken already I called the phone doesn’t even ring sent 2 emails according to the website I was going to get an answer with in 24 hrs nothing! I sent a message through IG and no luck!
Omg shipping was so fast and unbelievable! And what are order were so pretty and the material felt great! I can’t wait to set up the party this weekend and I will always be using this business for my child’s party!!
Good Quality items received in a timely manner
I have received the order in good shape and in time.
My order came on time all the items I ordered are just nice
Very nice quality party stuff my son loves Thomas the train🤩
Got the box and when I opened it I had products literally thrown in. Not in a bag not clipped together literally thrown in so they could get bent. Next I received something I didn't order and what I did order wasn't there. I reached out to customer service twice and nothing. They don't want to help.
My daughter loved everything i got for her bubble guppies themed first birthday!!!
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