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Money & Insurance

BitMart

102 reviews

2.1102 reviews
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About BitMart

Data updated
Website
www.bitmart.com
Category
Money & Insurance
Location
United States
Status
Unclaimed
Last 12 months
44 reviews
Replies to negative
63% (46/73)
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Is BitMart legit?

BitMart (www.bitmart.com) has a 2.1 out of 5 rating on OK.one, based on 102 user reviews collected here. It is listed under Money & Insurance and its reputation is poor. 67% of reviews are 1 star, a relatively high share; The business has replied to 63% of negative reviews; 44 of them were added in the last 12 months. Last updated 2026-08-10.

What people say

B
Bitmart Fan · 1 review · Verified · Experienced 2025-01-08 ·

Best support of any exchange I use

Bitmart has been my favorite trading platform for many years. The customer service is the best of all the exchanges I use. I enjoy the variety of tokens available to trade. The security is excellent. The API interface is great for external bot trading platforms. I like using their BMX tokens for my trading fees as well. The only improvement I would like to see is be better sync access to trade/deposit/withdraw history for tax reporting software but this data is easily obtained as a CSV file from their customer support. Keep up the good work!

Reply from BitMart2025-01-08

Thank you for your kind words and for taking the time to leave a review. We’re delighted to hear that you had a positive experience with us. Your satisfaction is our top priority, and your feedback motivates us to continue delivering excellent service.

c
crypto enthusiast · 1 review · Verified · Experienced 2024-12-16 ·

So far I'm pretty satisfied with…

So far I'm pretty satisfied with my experience with BitMart, even with its Customer Support. As a user that values privacy, the only downside for me is the withdrawal limit without having passed KYC level 2. Appart from that, it's a really good exchange.

Reply from BitMart2024-12-16

Thank you so much for your review! We're delighted to hear that you had a positive experience with us. Your feedback is important and helps us to continually improve our service.