Money scam
They only care about ur money. Wow retail is rubbish game with shinny lore👎🏼👎🏼
Blizzard Entertainment (www.blizzard.com) has a 1.1 out of 5 rating on OK.one, based on 102 user reviews collected here. It is listed under Hobbies & Crafts and its reputation is poor. 98% of reviews are 1 star, a relatively high share; The business has not yet replied to negative reviews. Last updated 2026-08-10.
They only care about ur money. Wow retail is rubbish game with shinny lore👎🏼👎🏼
Blizzard, the biggest piece of garbage, my Battle.net account where I have all my Diablo games starting from Diablo 2 was compromised. I provided them with all kinds of proof, and just because the last name on my ID doesn't match, they won't give me my account back. Are they going to steal it and give it to someone else, or will they just let it rot? I'm the account holder, and nobody else can provide more specific information than me. What a waste of all the money and time I spent. Blizzard is not trustworthy.
They are very polite and respectful, thanks for your time and patience.
The most ridiculous game ever; my account got banned for 'Unauthorized Cheat'—which I never even used, obviously
My Account got Suspended for 7 Days after being mass reported by Bots in WoW Classic Alterac Valley Battleground. After over 72 hours of waiting I still find myself without a response from Customer Service meaning I've been paying for over 72 Hours of Gametime without being able to play. All I got was 1 Automated response that just said the Action was taken according to our guidelines. This is not only false, but insulting and aggravating. The injustice of this is driving me crazy.
i was logged out and now have no access to my authenticator to get my account back and NO ONE at Blizzard is doing a damn thing to fix the issue. I have been playing over 20 yrs and have lost Everything. Customer support is a joke and if this site will get their damn attention then maybe they will get off their butts and read my emails, I have used the correct credentials to log in and cant update my phone number bc when i got the number it was typed in incorrectly.
Blizzard straight up scammed me. I asked for a refund for a game I barely played and they refused, even though I was clearly under the time limit to be eligible. Their support system is just AI bots that don’t actually help anyone. I got zero real assistance and just wasted my time. I feel completely robbed by this company. If you have a choice, go with Steam instead. Blizzard isn’t a service, it’s a scam. 0 stars from me.
They became the most evil company in the world. Avoid at all cost.
Got suspended and the AI bot that "handled it" just said yep seems about right. After this I submitted another ticket and this one hasn't been answered in a couple of days now. This company has seriously gone down hill
Pay To Win. They care for nothing but profits.... Breaks my heart to see what has become of Blizzard and my favourite games, they are no longer what they once were.
Blizzard unable to have real people that are in charge of suspensions, instead have bots running their platform. I report a BOT in the game and they used their army of BOTS from who knows where to mass report me and I was suspended. Blizzard loves to watch their own game fall because they have an absolutely horrible reporting system. Hire people and stop using AI to do a job that needs emotion. Clowns.
This review is for wow. They banned me for 2 weeks for saying something as benign as "you suk". Then won't even respond to my appeal ticket in a timely manner (paying customer). Even if they did I doubt they would overturn the ban, they never do. TOS are to strict on simple online game banter, and a game that which consists mostly of adults is what confuses me. If a GM were to review actual reports and decide to ban people over "you suk" that's not a game I can continue to fund.
Can’t get a normal response from the company. There are huge problems with actual maffia spam reporting people, getting people banned. Just the whole reporting system is severely broken. I quit, bye!
They must have AI handling support tickets. I recently started back playing WoW Classic and got a suspension for "abuse", with no explanation. I appealed the suspension twice, both times reiterating the ToS, claiming I have past suspensions (literally never happened in 17 years) and not showing a care to get to the bottom of this. For those of you that don't know Blizzard is heavily biased in their political stance, very liberal and pro LGBTQ, and all it takes is a few people report you to get a suspension or penalty. Then, it takes 24 hours to get a response from a GM, which normally just frustrates you more as they will close the ticket as resolved. PoS company now.
Support service doesn't care about it's players and general decline. Shocking
so i have never played a blizzard game before in my life, i never had an account, and never touched anything to do with them until i did today, first thing that happens is "phone number in use" so i try and find out why, apparently someone made an account with my user name with a different email, i never got a code no verification nothing. I then reset my phone number and added it to my new account i then try and open overwatch which the game says "phone number used with a different account" i then see if i have a different account i don't i try to restart the game same text. I then try to contact costumer support which is nothing but an ai that gives no helpful info and just keeps repeating "make sure you are using the right email" so in conclusion i cant play a free game because the company running it has the worst security in gaming history
The waiting time for support team to respond is Crazy............ 1 answer every 24-48h... no online chat nothing.... even if its really urgent there is no one to help you. 1 star rate is much for your.... Dead Company.
The once well-respected Blizzard of old is now just a greedy ai slop company which give absolutely 0 cares about their player base which built them. Blizzard relies on the goodwill and great games of the past and they are abusing it as far as possible to the point where many long-term customers like me have had enough and boycotting the company for good. The latest incident involved moving a WoW Classic OCE server to the US with ZERO communication. This increased ping by 150+ for all OCE users without warning, not to mention the time zone server change. Their eventual response after the event? 'oh woops, we forgot to tell you'. Meanwhile they were more than happy to take our money for boosts, multi month subs, packs etc. The icing on the t urd cake which is Blizzard? no refunds. Their support is just AI slop which doesn't surprise me since their last rereleases of the Warcraft series is also AI slop. The company may be worth a lot in $$ terms but give it time - the way it treats its longstanding player base is abysmal and not sustainable. Blizzard will be dissolved in the not-so-distant future if they keep this up. Completely out of touch with their players which built them.
Trade chat never working ! Makes the game pointless imo as the grind fest to do it all without trade sucks. If you don't own diablo I strongly recommend you don't buy it if your on ps5, the problem isn't as bad on pc ... so I'm told, A fix that sometimes works for ps5 is logging in and out on repeat SMH 5 hours or doing this still no chat, blizzard don't recognise it as a problem as they have done nothing to address this game breaking problem.
I guess I'm about to add to the blizzard of poor reviews for this company. Unfortunately, I am the victim of credit card theft...28 illegal uses of my card in the span of 3 weeks. Cr Card company notified and then I notified Blizzard. Blizzard's initial response was to ask for cr card data (sent screen shot of cr card statement) along with the number (card has been deleted by the bank). Next, the blizzard requested the transaction number (this is NOT available to account holders) blzzardo was informed and I was informed that blizzardo's technician ("Master Blizzardo") could not help without all 28 transaction numbers. Clearly, this company is totally sh*tty and has no consumer care whatsoever. One star is a bonus, basicall a 1/2 star company at best
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