STOLE MY ACCOUNT
Locked me out of my long term account due to the authenticator being on an old phone and me not knowing what day and time i created a character and other ret4rded questions. STAY AWAY. FOREVER.
About Blizzard Entertainment
Data updated- Website
- www.blizzard.com
- Category
- Hobbies & Crafts
- Location
- United States
- Status
- Unclaimed
- Last 12 months
- 102 reviews
- Replies to negative
- 0% (0/100)
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Is Blizzard Entertainment legit?
Blizzard Entertainment (www.blizzard.com) has a 1.1 out of 5 rating on OK.one, based on 102 user reviews collected here. It is listed under Hobbies & Crafts and its reputation is poor. 98% of reviews are 1 star, a relatively high share; The business has not yet replied to negative reviews. Last updated 2026-08-10.
What people say
I am deeply frustrated with Blizzard…
I am deeply frustrated with Blizzard Entertainment's support regarding account-linking for Diablo IV: Vessel of Hatred. I purchased the Ultimate Edition ($70) via Steam, which was accidentally linked to a secondary Battle.net account. Despite providing full proof of ownership and total cooperation, Blizzard Support (Ref Ticket: #EU103578639) refused to perform a manual override of a 365-day cooldown. As a software developer, I am particularly appalled by the misinformation provided by their Game Masters. They repeatedly claimed the cooldown 'originates from Steam,' which is factually false; account-link timers are database flags managed within Blizzard's own infrastructure, not by Valve/Steam. Essentially, Blizzard is holding my $70 purchase hostage for a year due to a simple database restriction they refuse to reset. Closing tickets without answering technical questions is unacceptable. Avoid their support if you expect actual assistance
Too big for their britches
Too big for their britches. The customer is no longer the focus of their ideas or direction
Just an all around horrible company
Just an all around horrible company, got penalized in ow2 for leaving mid game in quick play because the game kept bugging and if thats not happening the matchmaking will probably put you against pro players in quick play, of course there is no way to give them feedback that they will actually see or read. Blizzard is probably some sorta experiment to use ai to control an entire company and see what happens, it's no wonder they're a joke in the gaming industry.
Horrible customer service. STAY AWAY.
I wrote to Blizzard twice this year, as I was looking to buy Diablo 2 Resurrected, but noticed my WoW account was banned. I played WoW during a one week period of my life back in 2009, and got a refund back then. I have no reason to be banned. I don't plan to ever play again. I had no idea I was banned. I wanted details, because I find it worrisome to be permanently banned from a game while I'm considering buying another one from the same company, and they refuse to answer, they just give copy pasted ToS answers and permanently close tickets I open. I was a long term client who spent hundreds of dollars in their games, going all the way back to the early 2000s, even buying physical copies of Diablo 1-2, Warcraft 3, Starcraft 1, even Starcraft 64, on top of all the games I have bought digitally through my account. Having now lived this experience, I can't trust them, and so I will never again play or buy a game from them. My experience is that if you ever need help, you won't obtain it. I can't support this. I'm made to feel bad for wanting to support them and play their games. There are much better companies out there, companies that care about their clients and provide answers and avenues for solutions when you need help... support them instead!
Dumpster fire company
Dumpster fire company, filled with continually worse player base. I did not know how bad this company was, until I continued to get kicked and disconnected and banned from WoW and Overwatch, by people who work for the company AND while playing these games, also keep their logins to kick anyone they want. After seeing the thousands of negative reviews left by people who are honestly interested in or have played their games for years... I already knew the game changed along with the cultural landscape...but wow I underestimated how bad it has gotton. Blizz used to be absolutely legendary, but the player base and devs/gm's are nothing near professional, a bunch of five year olds with guns. I am more annoyed than anything, that the ONLY entertainment I have boiled my life down to, after getting rid of all games and movies etc, is forcing me to have to deal with these people or find another game...
3 years ago i stop this game
3 years ago i stop this game, and i was motivate to try the new wow today... after 16 years paying 20 per month, i saw the new extention for 50 before paying 20 again per month... i decide to not buy it ! THANK YOU to make this that expensive to not come back in this VERY EXPENSIVE game. See you "never" again
What a disgraceful company this is
What a disgraceful company this is. I haven't been able to play on my account for some time now. After contacting support several times, my account is still blocked from playing. They say I have to buy everything again, completely restart. This is truly outrageous. Nothing was done wrong, nor can or will they provide any details. So I know nothing... I can't defend myself or discuss it, because I don't know why. It's just a rip-off to make more money. I am really not happy with this. I used to play a lot, invested a lot of time and built everything up. I had bought everything physically in the past, so I have lost a lot because I can no longer play on my account. For several years now, this company and their support and treatment seem to be far below what they should be. This is really very disappointing.
Cant rate as a zero so heres one…
Cant rate as a zero so heres one undeserved star, literally useless. Cant give items from exterior campaigns even with proof that they have been earned and every issue that you have just gets the cookie cutter useless response and a link to some FAQ or forum. Wish I could get back all the money I wasted on this company over the years.
1 star is to much to be honest
1 star is to much to be honest. I grew up with all their games, played for years and stopped for a while. When i want to return this year, i forgot to change my email and forgot my password. So i contacted their customer service. They replied that they need information to recover my account that is very logical so i gave them ALL the information they asked. And to my suprise in a month trying to recover my account, i get finally a reply with the EXACT same questions that i need to provide all the information.... They didnt read my ticket even properly. I thought to myself: this can happen so i did another ticket. Then it happend again. For the context: i made 6 tickets (every time after trash reply) with the information and saying that i send it already every time they asked. They still keep sending the automatic awnser. Most of their customer service are frauds for sure and especially game master Eif is so bad. How can you not do anything with the ticket 4 times in a row?!! Its refusing to do your job then. He deserves to be fired. I will make sure that all my friends quit and advise every one to dotn start with Blizzard. Worst customer support on earth.
Is Blizzard becoming a tool for fraudsters?
Want to share something interesting. On February 23rd, two charges of 25,299 KZT each appeared on my card from Battle.net. I haven't touched your platform since 2022, never linked my card, and I have 3D Secure on my Visa - meaning NOTHING should go through without an OTP. Surprise - no OTP, but money is gone. Twice. I opened a support ticket over 24 hours ago. Radio silence. Great customer service 👏 So let me get this straight - your platform somehow processes payments from cards that were never linked, bypasses 3D Secure verification, and your support can't be bothered to respond? That's not a bug, that's a disaster. I'm already in contact with my bank, Visa International, and financial regulators in Kazakhstan. I'm also making sure as many people as possible know about this vulnerability so they can protect themselves. A full refund of 50,598 KZT and an actual explanation would be a great start. Support Tickets: EU103210713, EU103212423 Issue IDs: #103210713, #103212423
Useless
They are so useless, they don't care about anyone or anything. They would be better off giving the service to dogs since they are practically the same
Permanent Ban With No Clear Explanation and No Proper Appeal Option
I received a permanent ban on my World of Warcraft account without a clear explanation of what rule I supposedly violated. This was a new account, and I only played PvE content. I did not use bots, automation, or cheating software. Despite this, the ban was issued and the appeal system did not provide a clear or accessible way to request a proper manual review. The support website redirects users through automated categories that make it difficult to submit a real appeal. For a permanent ban, players deserve transparency and a fair human review process.
absolute garbage devs
absolute garbage devs, guarenteed to be mostly women now, NO END TO BUGS and only promoting micro transactions, hope this company rots at this point, doesnt even slightly resemble old blizzard
Blizzard Malpractice
Blizzard has repeatedly suspended access to my paid game for reasons they openly refuse (they actually say they will not) to tell me. Furthermore, through GDPR request, I saw there is ZERO data they have about any penalty. The suspensions are automated and incorrect. The appeals are met by an automated bot that immediately closes the ticket with no context. I have no way of appeal or recovery of time lost and money spent. This goes against Portuguese law and EU law.
Absolutely incompetent company
Absolutely incompetent company. Don't get me started on support team. Politically motivated decision making (actually insane).
Account closed
On february 14 in the evening, my account got permanently closed. This due to quote: "This account was closed because it was involved, either directly or indirectly, with the unauthorized exchange of in-game property for "real-world" currency. This exchange detracts from the integrity of the World of Warcraft game environment." Now I have NEVER in the 21 years I've had my account done botting, nor have I sold/bought gold. A friend of mine traded me 4k gold on TBC anniversary, so that I could go learn epic flying. I went on to quest afterwards putting in a lot of hours so that I was able to pay him back within 48 hours. Of course Blizzard won't tell me the specific reason why THEY assume I've done them wrong, however it's the only thing I can think of that would trigger this closure. Furthermore they've made it completely impossible for me to get in contact with a human being, to resolve this matter. Instead I have to deal with AI auto answers, oh the irony.. They simply don't care and won't deal with any issues, so they write this, quote: "We don't take this decision lightly. Our team issued this closure only after a careful review of relevant evidence. Our support staff will not overturn these closures and may not respond to appeals." I'm beyond frustrated and speechless that they treat a loyal customer of 21 years on/off like this.
If I could give less than a Star I would.
If I could give less than a Star I would. This company is a disgrace. They gotten really good at squeezing customers with sell up options but when it comes to the quality of their games and customer support it gets worse by the day. I am trying to do a refund for a game I purchased with I have done many times with other company such as Steam with no problems at all. Not with Blizzard. On the final step the website tells me that there has been an error and I should try again in 30 seconds. Well I have been trying for 2 Days now and its still not working. I am so sick. Never ever am I givving this company money. It is the poorest quality customerservice and every addon of once great games is just so poorly designed with many buggs and flaws and gets boring after 1 day. SOGUYS PLS STOP GIVING BLIIZARD YOUR MONEY. ITS A WASTE AND THEY DONT DESERVE A PENNY
Worst of the woke leftist companies
They continually silenced my account for speaking Christian truth or conservative values while they allow bot armies from Asia to spam left wing woke propaganda, insurrectionist / inciting violence soundbites day and night and if they did Silence one of the bot accounts they have 20, 30, 40 other accounts they just flip back and forth continuing to spam and blizzard does nothing. Blizzard hates Christians and conservatives
The company simply doesn't know how to…
My Blizzard account was permanently banned, but I strongly believe this decision was incorrect. The account is used on PlayStation 5, and another person accessed it without my authorization. I explained this clearly to Blizzard Support and provided evidence, including proof that I was at work at the time of the incident. Despite multiple support tickets, Blizzard has not provided a proper human review or a clear explanation. All responses appear automated, and my appeals are being ignored. I am not asking for special treatment — only a fair and transparent review of my case. Blizzard’s lack of communication is extremely frustrating and unacceptable. I request a proper investigation and a clear response regarding my account.