Bluehost (www.bluehost.com) has a 4.2 out of 5 rating on OK.one, based on 205 user reviews collected here. It is listed under Electronics & Technology and its reputation is good. 79% of reviews are 4 stars or higher and 18% are 1 star; The business has replied to 77% of negative reviews. Last updated 2026-08-10.
Since I'm 80 years old, the woman who helped me when I called had a difficult time getting me to understand where to search to solve my problem, but she kept trying and finally did.
Hi Ed, Great to hear! Thank you for taking the time to share your experience and for the kind review! Charlotte Customer Advocate at Bluehost
I had a frustrating issue with my website after my menu structure and page assignments were disrupted, but I want to recognize Charlotte, an Executive Response Specialist at Bluehost, for the way she handled my case. Charlotte took ownership of the issue, kept me informed throughout the process, worked directly with the Finance team on my behalf, and ultimately secured a complimentary month of Pro Design Live Premium so I could work with WordPress experts to restore my website. She also acknowledged that Bluehost had dropped the ball initially and remained committed to making things right. Her professionalism, persistence, and willingness to advocate for a customer completely changed my experience. It’s rare to find someone who follows through the way she did, and I truly appreciate the time and effort she invested in resolving my concerns. While the original issue was frustrating, Charlotte’s outstanding customer service turned the experience around. Because of her dedication, I’m confident I’ll be able to get my website back on track. Thank you, Charlotte, for going above and beyond. You are a tremendous asset to Bluehost.
Hi Donald, What an outstanding review! Thank you so much for taking the time to share your experience and for your thoughtful feedback. It was a pleasure assisting you and I'm so glad we were able to turn things around for you and get everything on the right track. Happy building and I wish you all the best with your websites! Charlotte Customer Advocate at Bluehost
Friendly and helpful service. Resolved my issues quickly. Thanks!
Hello, Glad to hear! Thank you for the wonderful review. Charlotte Customer Advocate at Bluehost
拉德尼在更新我们的网站方面做得非常出色。他准确而周到地完成了每一项要求的变更，同时还将自己的专业知识融入到这个过程中。在某些情况下，他的建议强化了我们最初的想法，并使最终的更新对访问者更加有效。结果是一个感觉更加精致、更具吸引力和用户友好的网站，并且它更清楚地反映了我们为此更新设定的目标。
Hello, Thank you for taking the time to share your experience and for the amazing review! Charlotte Customer Advocate at Bluehost
今天遇到了一个相当棘手的问题，域在每个页面上返回 404，包括 index.html，甚至是完全绕过 DNS 的原始 Bluehost 临时 URL。不是普通的“您清除缓存了吗”票。 杰维莎处理得很好。早期有一些“我们只支持 WordPress”的偏颇，但当我用实际证据反驳时，她正确地坚持了下去，自己重现了确切的失败，并将其追溯到服务器端重写规则，在 Apache 到达文件之前剥离了 .html 扩展名。这确实是一个不明显的错误，但她做到了。 在会话中修复，两个页面现在都加载良好。一旦她咬牙切齿，就会得到很好的、耐心的支持。赞赏后续行动。
Hi Terry, Great to hear! Thank you for taking the time to share your experience and for the fantastic review! Charlotte Customer Advocate at Bluehost
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