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Education & Training

BookRenter

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200 reviews

4.3200 reviews
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About BookRenter

Data updated
Website
www.bookrenter.com
Category
Education & Training
Location
United States
Status
Unclaimed
Replies to negative
35% (9/26)
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About this business

Save BIG with textbook rentals at BookRenter. Why buy? Textbook rental makes cents. With next day delivery, free return shipping & 5 rental periods, BookRenter is the Best Way to Rent Textbooks

Is BookRenter legit?

BookRenter (www.bookrenter.com) has a 4.3 out of 5 rating on OK.one, based on 200 user reviews collected here. It is listed under Education & Training and its reputation is good. 84% of reviews are 4 stars or higher and 10% are 1 star; The business has replied to 35% of negative reviews. Last updated 2026-08-11.

What people say

Book not received

I still have not received my book.

Reply from BookRenter2016-07-19

Hi Shelby, We apologize for the delay. If you still need assistance, please give us a call at 877-642-9313 or send us an email: https://bookrenter.zendesk.com/hc/en-us/requests/new Regards, BookRenter Customer Success Team

Read the shipping details carefully before paying for express shipping & check condition of book right away.

I paid for two day express shipping to come to find out that it can't be delivered on a weekend, so that was a waste of money. The damaged book came to me with binding broken and pages falling out

1 day shipping = 5 days

Waste of money to pay for 1 day shipping. Bookrenter apparently has a 1-2 day processing time allowance and no delivery estimator like other sites.

Reply from BookRenter2016-07-11

We apologize for the confusion. The shipping methods listed on our website (https://www.bookrenter.com/shipping) are as follows: Standard Shipping takes up to 9 business days (3-7 business days + 2 business days processing) Express Shipping takes up to 4 business days (1-2 business days + 2 business days processing) Express Plus Shipping takes up to 3 business days (1 business day + 2 business days processing) Orders placed Monday-Friday before 10 a.m. Pacific Time have the current and next business day to process and ship. Orders placed after 10 a.m. Pacific Time will process and ship over the next two business days. Our published shipping timeframes are good faith estimates only based on our standard shipping methods. Although we desire to meet our published timelines, we can’t guarantee what day/date you will actually receive your order. Our records indicate that your order was placed before a holiday weekend; unfortunately weekends and holidays are not considered business days. If you need further assistance, please give us a call at 877-642-9313 or send us an email: https://bookrenter.zendesk.com/hc/en-us/requests/new Regards, BookRenter Customer Success Team

So far, so good

I just received my first textbook rental. It was priced well at $15.80 for a 90 day rental. My class is only 8 weeks and I did not want to pay $157 for the textbook. I received the book 6 days after I ordered it. The book is in great condition. The fine print said I could highlight in it, as long as it wasn't excessive. That surprised me. I have yet to return a textbook, but it seems easy enough. I saved the box they shipped it to me in and will print a label off their site when the time comes. So far this has been a great experience and I would recommend.

Over paid for shipping, which was not next day.

I found the customer service to be impersonal. I paid $19.99 to receive next day shipping, however Bookrenter does not really offer next day shipping. I had to wait 1 or 2 processing days. I placed my order July 1st to receive July 2nd, received I received my books July 5th.

Reply from BookRenter2016-07-11

We apologize for the confusion. The shipping methods listed on our website (https://www.bookrenter.com/shipping) are as follows: Standard Shipping takes up to 9 business days (3-7 business days + 2 business days processing) Express Shipping takes up to 4 business days (1-2 business days + 2 business days processing) Express Plus Shipping takes up to 3 business days (1 business day + 2 business days processing) Orders placed Monday-Friday before 10 a.m. Pacific Time have the current and next business day to process and ship. Orders placed after 10 a.m. Pacific Time will process and ship over the next two business days. Our published shipping timeframes are good faith estimates only based on our standard shipping methods. Although we desire to meet our published timelines, we can’t guarantee what day/date you will actually receive your order. Our records indicate that your order was placed before a holiday weekend; unfortunately weekends and holidays are not considered business days. If you need further assistance, please give us a call at 877-642-9313 or send us an email: https://bookrenter.zendesk.com/hc/en-us/requests/new Regards, BookRenter Customer Success Team

Great for renting books, but the shipping kinda sucks

I love the fact that the have great prices on rentals, but other websites offer faster, and cheaper shipping, which makes it sometimes more cost effective to get a more expensive rental than one from bookrenter that is cheaper but costs more in shipping.

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