Smooth
Easy to place order prices were the best. Everything was explained very clearly and delivery was timely.
Bradford Exchange Checks (www.bradfordexchangechecks.com) has a 3.8 out of 5 rating on OK.one, based on 226 user reviews collected here. It is listed under Business Services and its reputation is mixed. 21% of reviews are 1 star, a relatively high share; The business has replied to 96% of negative reviews. Last updated 2026-08-10.
Easy to place order prices were the best. Everything was explained very clearly and delivery was timely.
Have used you for my checks for many years and knew I could trust you to provide great service again. Thanks so much!!
ease of choice and ease to manage web page
I never received the checks and no one can tell me where they are now I have to go change my check account because I have checks somewhere that I don’t know who has them
I have been trying to fill out everything for the shipping rebate on my order and it will not process and keeps taking me back to the beginning.
Great. quick online price and service.
My check order, containing my routing number and account number was lost. Contacted customer service who did not seem to grasp the severity of my account information being compromised and offered to resend checks. Ordered checks on July 8th and did not receive them until August 1st. Unacceptable customer service
I am sorry you haven't received your order! Please reach out to us via email at [email protected] with the order information or your full address, with a description of the issue so we can assist you! – Anna
Tried to order online and was given a special code. Went to order and could only order 2 boxes. Went back to my e-mail and there was an offer for $7.00 a box less. Tried to use it but was blocked, yet my credit card had two pending charges. I called and got someone in the Philipines that I could barely understand. Finally got an order and when I checked I was charged $4.50 for the phone call. Do not believe this was something that could have been solved by email.
I am sorry to learn of your experience! Please reach out to us via email at [email protected] with the order information or your full address, with a description of the issue so we can assist you! – Anna
I've always had good dealings with Bradford Exchange. They've always treated me fairly and I've received my checks in a fairly short time!
I have been using them for years. The quality of the checks are amazing and it doesn't take long for them to arrive.
Reordering online was easy. The prices were more than I wanted to spend. Thanks
Very turn around on shipping. Order was perfect!
For ordering a single account checks, everything was great. Issue is that I could not order checks for a second account. Had to close the browser and order the checks.
My checks never arrived. Customer service doesn't answer email
Hello, I am sorry to hear that you have not received your order! Please reach out to us via email at [email protected] with the order information or your full address, with a description of the issue so we can assist you! – Chelsea
Getting on the site was easy enough. Once on the site navigation was not friendly. Then on check out there were many "add-ons". Shipping was supposed to be free, which I guess it was... BUT there was a "handling fee" then taxes. Then many upcharge service prompts for additional services. You could not just go to check out and be done. If it weren't for me being patient, I would have bailed out of the sale before concluding. Checks are a must, so I bit the bullet and hung in there. NOT a good business experience dealing with the Bradford Exchange Group. Makes me steer away from future dealings.
Hello, Thank you for letting us know! If we can be of further assistance to you, please reach out to us via email at [email protected] with the order information or your full address, with a description of the issue so we can assist you! – Chelsea
226 reviews matching