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Media & Publishing

BrandRep

ClaimedCollecting reviews

100 reviews

3.7100 reviews
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About BrandRep

Data updated
Website
www.brandrep.com
Category
Media & Publishing
Location
United States
Status
Unclaimed
Last 12 months
100 reviews
Replies to negative
65% (20/31)
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8004057119[email protected]www.brandrep.com

About this business

Join the thousands of businesses that trust BrandRep to boost their online visibility and drive success. From local SEO to targeted digital marketing, we help your business reach more customers and grow faster.www.brandrep.com How Does It Work?We make digital marketing simple and effective. With our expert team and proven strategies, we position your business at the top of search engines and in front of your ideal audience. Whether you need SEO, social media management, or paid advertising, we’ve got you covered.What Can You Achieve?More visibility. More leads. More growth. BrandRep helps your business climb the search rankings, increase traffic, and convert leads into loyal customers. Plus, our customizable services ensure your marketing efforts fit your goals. The result? Sustainable success and lasting profitability.Let BrandRep be the driving force behind your digital growth!Let's Get Started

Written by the business, not verified by us.

Is BrandRep legit?

BrandRep (www.brandrep.com) has a 3.7 out of 5 rating on OK.one, based on 100 user reviews collected here. It is listed under Media & Publishing and its reputation is mixed. Opinions are polarized: 67% rate it 4 stars or higher while 29% give 1 star; The business has replied to 65% of negative reviews; Reviews mostly discuss Customer service, User experience. Last updated 2026-08-11.

What reviewers say

AI generated

Reviewers had a great experience with this company. Customers frequently praise the helpful staff and representatives for being exceptionally patient, highly knowledgeable, and always ready to assist throughout the entire process. Consumer feedback reflects the friendly communication, effective guidance, and valuable support provided to get local businesses successfully verified and fully optimized online. However, some customers also noted frustrating issues with website development delays, poor design flaws, and lengthy communication gaps regarding technical problems. Some reviewers also mentioned facing severe difficulties when trying to get prompt responses or necessary updates from representatives after initially signing up for services.

Auto-generated from all reviews of this business. For reference only.

What people say

D
Dillon HowellUnited States · 1 review · Verified · Experienced 2026-02-13 ·

Daniel and Jhosselyn did an amazing…

Daniel and Jhosselyn did an amazing job! They helped me get my Google business back after I was suspended from using it due to switching companies I worked for. Jhosselyn was very persistent and made sure we were able to secure it!

Reply from BrandRep2026-03-10

They are very diligent and will be grateful to see these words.

J
John BiscarUnited States · 1 review · Verified · Experienced 2026-01-29 ·

Nothing that has been promised to…

Nothing that has been promised to behave I received

Reply from BrandRep2026-03-10

Hi John, it looks like your business was registered and optimized on Google 6 days after signup. In addition 29 other business directory profiles were created. However, your 2nd payment failed. Please contact customer service to assist with that.

Cathy SiddiquiCanada · 1 review · Experienced 2026-02-06 ·

Iwas working.with brand rep for long…

Iwas working.with brand rep for long time staff is very polite and helpfull bit once you pay them they don't work i.paid.them 1200 for new web site and seo service after 7 monthes my web site was gone because they had problem with.wix how was my problem any way iwasad for 3 montes then finely pay them $1000.dollar again for new web site because I already pay.tjem for seo.it.was my web site they did not explain any thing.after my.web.site.came.alive 3 monntes after my.seo.pkg.finshed they.said I have to pay another $1200 for seo I.said.last.year.i paid for.seo but you.did not.improve my.bisnes i had no.new client i do not want to pay.for seo its my.choice they told if I.dont pay they will shut.down.my web site in few.weeks they shut down.my.web.site also my gogel page they completely ruin my bisness so less then 2 years I.paid for 2 web.sires I paid 1000 dollar.for my.web.site they.shut.down in 2 montes what happened. To my money thay should told me that you are going to pay for seo also with us its a pkg.then won't pay them money for new.web site very sad bisness practice all those good reviews its all fake cathy

Reply from BrandRep2026-02-09

Hi Cathy, your site issue was related to your domain. Please connect with the CS team at the number on our site and they can work with you to straighten it out. Thank you.

CTC SolutionsUnited States · 1 review · Experienced 2026-01-30 ·

LISA WAS (AND IS) AMAZING!!

LISA WAS (AND IS) AMAZING!!! She not only walked me through some corrections needed to tighten my Google profile, she also gave some great advice on how to protect my business from scams, and increase my visibility and scalability when I'm ready. That's what a PARTNER is supposed to do!!!

Reply from BrandRep2026-02-09

Thank you, will definitely share this with Lisa. She will be thrilled.

Jorgia RenoldsUnited States · 1 review · Experienced 2025-11-02 ·

Kaddee was amazing

Kaddee was amazing! We have been with BrandRep for over 3 years now. We have sent multiple referrals over to her, and have never had a single issue with them. I have no clue why anyone would ever not go with BrandRep her straight forward personality is exactly what we needed. Honest and trustworthy just do it, don't question the process trust me do it!

Reply from BrandRep2026-01-30

Thank you Jorgia, Kaddee will be thrilled to see this when we send it to her.

T
Tenille HodgeUnited States · 1 review · Experienced 2026-01-01 ·

They are a con

They are a con! They took 500$ of my money that I used from my rent money, and soon as they took over, I was getting ALOT of clicks and no calls, meaning I paid over 1000$ in 3 days that they were managing my account. I was forced to close my account down on Google because of these people! I called and emailed them so many times for a refund and they refused. Asked for a supervisor and everytime I called to get one they kept telling me they will call back, and surprise, they NEVER called me! They stopped responding to my emails and refused to reach out! Do NOT spend your money on them! Don’t listen to these reviews cause most of them are fake and paid! Save your money and do your research on how to manage your own Google ads, because the bad thing is, Google will screw us over anyways! This company took advantage of a small business and new business owner an ld I had to start all over again and lost a lot of money in the process!

Reply from BrandRep2026-01-30

We’re sorry you’re frustrated and want to clarify a few points. Your campaign did generate traffic and lead activity during the short time it was active, and our team remained in communication with you throughout that period. The campaign was canceled at your request four days after launch, which did not allow enough time for optimization or stabilization. Advertising costs on platforms like Google Ads are paid directly to Google based on live auction pricing and market competition. Those funds are not retained by our company, and we do not instruct clients to close their advertising accounts. That decision remains with the account owner. All services are governed by a written agreement reviewed prior to launch, including cancellation and refund terms, which apply consistently to all clients. We remain available to communicate directly and address concerns through our support channels.

Gabriel LongUnited States · 1 review · Experienced 2026-01-27 ·

Very upset with this company

Very upset with this company. Didn’t help me tailor my leads at all. Just activated my Google ads and started spending my money. Ended up losing about 500 on the whole thing with absolutely nothing to show for it. SCAM. DO NOT USE.

Reply from BrandRep2026-01-28

Hi Gabriel, it already shows in our history that you were receiving leads but removed the campaign we created for you. Please call in and they will walk through ensuring you can view those leads.

B
Brandon AbairUnited States · 1 review · Verified · Experienced 2026-01-22 ·

New Customer

Well I'm New at BrandRep. So far so good I have been verified with Google so far and now we are working on optimization. They have been very supportive and they have been there for me every step of the way, answering questions and calling letting me know what to expect next. Can't wait to see what Brand Rep has in store for my business We Haul moving company LLC.

Reply from BrandRep2026-01-28

Thank you Brandon for sharing your optimism.