BuildASign

Thank you for taking the time to share your feedback with us. We're truly sorry to hear that your experience left you feeling this way. We strive to make the ordering process as clear and straightforward as possible, so we're sorry to know your experience didn't reflect that. We understand how frustrating it is to spend hours trying to place an order and still not get everything you needed, especially after years of ordering with us. If you still need help getting any additional items ordered, please don't hesitate to reach out to our Customer Love Team by phone at 800-330-9622, and we'll be happy to assist. We appreciate you giving us the opportunity to address your concerns. Feedback like this helps us identify opportunities to improve, and we hope to have the chance to provide you with a better experience in the future.

We appreciate you taking the time to share your feedback with us. We're sorry to hear that you were asked to review your order before it arrived, and that your sign's expected delivery moved from Monday to Thursday. Our survey invitations are automated and are intended to gather feedback about the ordering experience, and we understand it can feel premature to be asked before your order has even arrived. We also see that your order was delivered earlier than the date shown on your confirmation email and we're glad it reached you ahead of schedule despite the earlier concern. We appreciate you bringing this to our attention, and we'll be sure to share your feedback with our team as we continue working to improve the timing of both our review requests and delivery estimates. Thanks for shopping with us, and we hope the sign meets your expectations.

Thank you for taking the time to share your feedback. We're sorry to hear the license plate arrived bent and that the print quality turned out blurry and didn't meet your expectations. We understand how disappointing that must be, especially for something you wanted to represent your company well. This is never the experience we would want our customers to have. We would appreciate the opportunity to make this right. Please reach out to our Customer Love Team via phone at 800-330-9622, Monday through Friday from 7am-7pm CST or Saturday and Sunday from 9am-6pm CST or email us at [email protected], with your order details and photos of the damage. We'll be happy to review your order and explore the best way to assist you. Thanks again for your feedback. We appreciate you bringing this to our attention and hope to have the opportunity to restore your confidence in us.

Thank you for taking the time to share your feedback. We're sorry to hear your order still shows as "Shipping Label Created" with no confirmation that it will be delivered. We understand how frustrating that must be, especially after being told the order had shipped. We'd like to look into this further with you. Please reach out to our Customer Love Team by phone at 800-330-9622 with your order number, and we'll be happy to review the tracking.

Thank you for taking the time to share your feedback. We're glad to hear you were happy with the product you received. We're sorry to hear about the secondary advertising and offers from unrelated sites. We understand how unwanted marketing like that can be frustrating and is not the experience we would want our customers to have. We'll share this information with the relevant team as we continue to work on improving the customer experience. We appreciate you bringing this to our attention, and we hope to have the opportunity to provide you with an even better experience going forward.