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Restaurants & Bars

Caffè Concerto

60 reviews

3.760 reviews
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About Caffè Concerto

Data updated
Website
www.caffeconcerto.co.uk
Category
Restaurants & Bars
Location
United States · London
Status
Unclaimed
Last 12 months
60 reviews
Replies to negative
0% (0/19)
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Is Caffè Concerto legit?

Caffè Concerto (www.caffeconcerto.co.uk) has a 3.7 out of 5 rating on OK.one, based on 60 user reviews collected here. It is listed under Restaurants & Bars and its reputation is mixed. 20% of reviews are 1 star, a relatively high share; The business has not yet replied to negative reviews. Last updated 2026-08-10.

What people say

M
Mrs Anita Pelling英国 · 31 reviews · Experienced 2026-08-04 ·

Chaka was an excellent server lovely…

Chaka was an excellent server lovely atmosphere 👌

N
Nicolaj Bach丹麦 · 3 reviews · Experienced 2026-08-04 ·

Very great place and super friendly…

Very great place and super friendly servent

G
Gary Jones英国 · 3 reviews · Experienced 2026-08-02 ·

Lovely setting with great staff

Lovely setting with great staff, visited twice as the treats looked too good to not have. Would recommend. Excellent service :)

Reply from Caffè Concerto2026-08-04

Hi, Gary. Thanks for taking the time to share your positive experience. We truly appreciate it!

A
AR英国 · 5 reviews · Experienced 2026-08-01 ·

Great service Satish and cake tasted…

Great service Satish and cake tasted amazing too 🥰

Reply from Caffè Concerto2026-08-03

Hi, Ar. We appreciate the kind words and are glad we could provide you with a positive experience!

N
Neem英国 · 5 reviews · Experienced 2026-07-31 ·

Happy man

Lakshay K - has amazing customer service, attentive. My coffee went cold, as I ate my sandwiches first, he took my coffee and made me a new hot one without charge. He is polite and very smiley . His level of attention is remarkable.

Reply from Caffè Concerto2026-08-03

Hi, Neem. We appreciate the kind words and are glad we could provide you with a positive experience!

P
Paul英国 · 4 reviews · Experienced 2026-07-31 ·

Staff very friendly

Staff very friendly, polite and helpful. Food was to a satisfactory standard though a little expensive. All in all a pleasant experience

Reply from Caffè Concerto2026-08-03

Hi, Paul. Thanks for taking the time to share your positive experience. We truly appreciate it!

H
HHM英国 · 22 reviews · Experienced 2026-07-31 ·

Excellent customer service with equally as great food…

Lakshay was absolutely brilliant and looked after us from the moment we walked in. Nothing was too much trouble, and he went above and beyond to make sure we had a wonderful experience. He checked in with us throughout our meal to make sure everything was to our expectations. He was incredibly friendly, attentive and professional, and even took the time to introduce us to the chef, which was a lovely personal touch. We had a wonderful pizza, and the desserts were absolutely amazing and delicious. Everything was beautifully prepared and the service was exceptional. A huge thank you to Lakshay for making our visit so enjoyable. We would definitely recommend eating here and will certainly be returning! A huge thank you to hard office for organizing this for us.

Reply from Caffè Concerto2026-08-03

Hi, Hhm. Thank you so much for leaving us a stellar review!

S
Saf英国 · 5 reviews · Experienced 2026-07-31 ·

Great atmosphere

Great atmosphere, amazing desserts and the staff especially Sohan were very friendly and tentative. Would definitely come back again.

Reply from Caffè Concerto2026-08-03

Hi, Saf. We are thrilled to learn that you had a positive experience with us!

M
Mandy Rico英国 · 11 reviews · Experienced 2026-07-30 ·

Lovely

Vary quick service from Sohan.was clear, polite and would come back.

Reply from Caffè Concerto2026-07-31

Hi, Mandy. We are thrilled to learn that you had a positive experience with us!

M
Mindy PalanithuraiCH · 1 review · Experienced 2026-07-26 ·

Chaka was a really funny and nice…

Chaka was a really funny and nice waiter. We really enjoyed it.v

Reply from Caffè Concerto2026-07-27

Hi, Mindy. Your feedback is highly appreciated. Thank you for the review!

A
Amina 英国 · 2 reviews · Experienced 2026-07-26 ·

Chaka was amazing!

My friend and I frequent this establishment everytime we are in the area and Chaka was an amazing waiter, he refilled our mint teas whilst we were spilling our tea! He was funny, attentive and very accommodating! Even got some life advice for travelling! He deserves a tip!!

Reply from Caffè Concerto2026-07-27

Hi, Amina. We appreciate the kind words and are glad we could provide you with a positive experience!

C
Celinna Sandhu德国 · 2 reviews · Experienced 2026-07-27 ·

the food is perfect and so are the…

the food is perfect and so are the waiters especially Chaka Asimba Kidane Zwangendab!!

Reply from Caffè Concerto2026-07-28

Hi, Celinna. We appreciate the kind words and are glad we could provide you with a positive experience!

S
Susan Tlais澳大利亚 · 1 review · Experienced 2026-07-27 ·

Chaka and Satish on the night of…27/7/26

Chaka and Satish on the night of 27/07/26 were amazing! My sister and I had a memorable last night in London before flying back home to Sydney Australia. The service is amazing, polite respectful and friendly and very professional. Loved the recommendation that Satish gave me that was delicious! French toast was yummy. Especially loved the Masala Chai Latte too! Chaka’s exceptional service friendly nature helped us have a memorable night. Great team! Thank you again If we come back to London we will definitely stop by. 😁😁 Wishing continued success.

Reply from Caffè Concerto2026-07-28

Hi, Susan. We are thrilled to learn that you had a positive experience with us!

E
Eloisa Russell英国 · 28 reviews · Experienced 2026-07-26 ·

Excellent service and delicious food

Excellent service and delicious food. Huge choice. Satish went above and beyond. A credit to the restaurant chain.

Reply from Caffè Concerto2026-07-27

Hi, Eloisa. Thank you so much for leaving us a stellar review!

J
Joseph Loureiro英国 · 2 reviews · Experienced 2026-07-18 ·

Amazing experience

Amazing experience , the service from Chaka was amazing we got all recommendations from him amazing service amazing food 100% a must visit.

Reply from Caffè Concerto2026-07-20

Hi, Joseph. Thanks for taking the time to share your positive experience. We truly appreciate it!

S
Sana Iqbal英国 · 1 review · Experienced 2026-07-18 ·

Thank you sateesh for making it special…

Thank you sateesh for making it special for my sister’s birthday. Amazing service. Thank you

Reply from Caffè Concerto2026-07-20

Hi, Sana. Thank you so much for leaving us a stellar review!

A
Aqsa英国 · 5 reviews · Experienced 2026-07-18 ·

Amazing service

Amazing service, fresh desserts, well served by Sataish

Reply from Caffè Concerto2026-07-20

Hi, Aqsa. We appreciate the kind words and are glad we could provide you with a positive experience!

B
Bethan Al-nemah英国 · 19 reviews · Experienced 2026-07-16 ·

Staff were very attentive

Staff were very attentive , we had a lovely server named arshdeep , food was absolutely amazing and the Rossini was fab , really enjoyed everything

Reply from Caffè Concerto2026-07-20

Hi, Bethan. Your feedback is highly appreciated. Thank you for the review!

S
Salma Rahman英国 · 1 review · Experienced 2026-07-16 ·

Thank you Satish for a lovely evening

Thank you Satish for a lovely evening, my friends and I finished our day with dessert at cafe concerto. Him and the team were very accommodating and explained the menu items clearly.

Reply from Caffè Concerto2026-07-20

Hi, Salma. We appreciate the kind words and are glad we could provide you with a positive experience!

F
Fahima Begum英国 · 2 reviews · Experienced 2026-07-16 ·

Satishkur top service very…

Satishkur top service very accommodating overall great service

Reply from Caffè Concerto2026-07-20

Hi, Fahima. Thanks for taking the time to share your positive experience. We truly appreciate it!