CarMax (www.carmax.com) has a 4.6 out of 5 rating on OK.one, based on 102 user reviews collected here. It is listed under Vehicles & Transportation and its reputation is excellent. Praise is nearly unanimous, with 92% rating it 4 stars or higher; The business has not yet replied to negative reviews. Last updated 2026-08-10.
What people say
A
Alex R · 2 reviews · Experienced 2026-07-28 ·
★★★★★
Amazing experience! Becky is a gem
Becky was the absolute best sales person. She was very friendly, informative, and at no point did I feel pressured to do anything. I am beyond satisfied with the purchase. The price was also amazing (10k under KBB - I think I got lucky). Would 100% do business at CarMax again!
m
mrl · 6 reviews · Experienced 2026-07-19 ·
★★★★★
From the moment we entered the…
From the moment we entered the reception, staff were extremely inviting.
We were partnered with one of their sales representatives, Davit, who was absolutely wonderful. Davit was very clear and trustworthy. We had various questions and he was able to answer all.
He also laid out various warranty options and Carmax’s reliability.
He was extremely helpful and cordial, and we could not have experienced and better service. We did end up purchasing our vehicle and we’re also informed of such terms as a 10 day return policy if not satisfied.
The Carmax manager, then introduced himself and sat chatted with us as well.
Bravo, Carmax!