Rene B. CreightonUnited States · 1 review · Experienced 2023-11-06 ·
overall better service!
Everything satisfied for oil change service except the much time they take for it!
About Car Part Kings
Data updated- Website
- www.carpartkings.com
- Category
- Vehicles & Transportation
- Location
- United States
- Status
- Unclaimed
- Replies to negative
- 0% (0/14)
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Is Car Part Kings legit?
Car Part Kings (www.carpartkings.com) has a 4.3 out of 5 rating on OK.one, based on 101 user reviews collected here. It is listed under Vehicles & Transportation and its reputation is good. 82% of reviews are 4 stars or higher and 13% are 1 star; The business has not yet replied to negative reviews. Last updated 2026-10-24.
What people say
Recieved the item in a timely matter
Recieved the item in a timely matter. Great communication.
A horrible experience
A horrible experience. I had to email them just to get the part shipped. I am stationed overseas and after paying over $75 in shipping, I received the wrong part. For more than a week, I fought on phone and email to get them to send me the correct part but they wouldn't. Horrible service. I recommend going with a different company.
No part , no service.
No part , no service. One hour after order placed , Parts King cancelled with no explanation. Nobody will answer their help line.
I ordered an item on 9/23/2018 but no customer service
I ordered an item on 9/23/2018 and haven't heard a word about its status since other than they took my money. After many emails to them and phone calls I finally located a tracking label was created but still no human contact, my item showed up by USPS on Saturday. Be cautious. Very poor customer service.
cardoormirrorsIndia · 1 review ·
Best Services provider
one of the best companies which provide good services with low cost.I personally recommend people for taking services from this company. This people make hassle free repairs.
Zero Customer service! Null!
This company used to be very good. I always buy products from here because they have good service & products. This time I ordered a product and I had to wait more than 8 days to find out that they haven't done anything about it. I tried contacting them through Email, phone and even Live chat. The live chat is always offline, the phone always take you to voice mail (even though they say available 8am - 7pm EST) and the email and voicemail gets ignored. Having a good product is one thing, interacting and helping customers is another. This company lacks customer service and frankly I'm very disappointed that I wasted my time to find out myself that my transaction was not being processed. Now I'm waiting for Google trusted stores to resolve the problem, If they can contact them!
Extremely disappointed. No response from CPK customer service.
I returned a new item to CarPartKings last month and as of today have not received the refund yet. I had sent multiple email reminders to which CPK has not responded. Their customer service is not also reachable at 1(888)501-6588 and the chat feature in their website is useless [says they are not online]. A very big disappointment and an ugly experience with CPK. I will be transacting with other parts suppliers and will not be making any more purchases with this supplier any more.
Bad Businesses
I received my tailgate and it looked like it was run over and had a dent in the finished side. It also was the wrong year tailgate. I called their number for five days and only when I reported them to the BBB did the email me. they still have not resolved d the issue.
Jack AlfordUnited Kingdom · 2 reviews ·
Professional
Signed up just to leave a review for carpatkings! Very professional, fast delivery and competitive prices. Will use again!
Great Order
Got my parts fast and shipped free - ordered over phone and was at my door in 2 days! You guys are awesome!
Great customer service experience!
Called them up to find a set of rotors for my 99 mazda. Got them within the next day - couldn't believe how fast they got to me. Perfect set of rotors and awesome customer service team, will be back for sure!
Conrad P PritchardUnited States · 4 reviews ·
AWFUL
Apparently next business day means exactly that. But these clowns mean two business days. No advise no contact NOTHING.
Carl WeyandUnited States · 3 reviews ·
Excellent
Excellent, reliable, knowledgable service and fast delivery.
Timing Belt Kit
Got a full timing belt kit with water pump for my f150, couldnt be happier. Great price, all parts included and shipped within a few days FREE!! Thakns guys saved my coupon for my next order.
It doesn't get any better!
I discovered CarPartKings after searching for the best price + shipping for some parts I needed for my 2008 Corvette. I placed my order and just two days later, the parts showed up at my door. Excellent pricing with fast, free shipping - you can't ask for anything more. CPK will definitely be my first stop for any parts I need in the future.
Great set of Rotors
Got my rotors shipped out in no time for a great price, had em put in by my local mechanic and was on the road again. Feel is great, very smooth will use for my next fix when needed.
TPMS Sensor Kit
Got the full kit for 1/2 the price!
Oxygen Sensor on the Money
Ordered a bank 2 O2 Sensor and it came within a day! Price was better than expected and they gave me a coupon for next order. Will def be using the Kings again!
Cardone Flash Tool
Didn't think was gonna be able to buy this online for my shop - got it from these guys for a reasonable price and had all instructions in it. Easy to flash my customers ECM's and make a few extra on em. Happy with the service might try to use them for some parts in the near future.
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