Would definitely order from them again? Great experience…
As the first time buyer I didn't know what to expect, but Turned out to be a Great experience. Easy order and arrived just as they said. on time! Definitely will use them again
About KiaPartsNow.com
Data updated- Website
- kiapartsnow.com
- Category
- Vehicles & Transportation
- Location
- United States
- Status
- Unclaimed
- Last 12 months
- 102 reviews
- Replies to negative
- 74% (17/23)
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About this business
Are you in search of genuine Kia parts at unbeatable prices? Look no further! KiaPartsNow.com is one of the largest distributors of OEM Kia parts worldwide. With over a decade of experience, we are committed to providing our customers with the best-discounted prices on Kia parts.
Written by the business, not verified by us.Is KiaPartsNow.com legit?
KiaPartsNow.com (kiapartsnow.com) has a 4.1 out of 5 rating on OK.one, based on 102 user reviews collected here. It is listed under Vehicles & Transportation and its reputation is good. 20% of reviews are 1 star, a relatively high share; The business has replied to 74% of negative reviews; Reviews mostly discuss Product, Price, Quality. Last updated 2026-08-27.
What reviewers say
AI generatedReviewers had a great experience with this company. Customers truly appreciate the extremely fast shipping, very reasonable prices, and detailed product diagrams that make finding the exact components needed a simple and straightforward task. Many people frequently mention that the ordered items arrive quickly, fit their cars perfectly, and work wonderfully for a long time without any unexpected mechanical issues. However, some people mentioned frustrating issues regarding incorrect items being sent and strict return policies that prevent easy exchanges for the correct parts. Consumers noted that receiving the wrong part can create significant setbacks, particularly when getting help from support is difficult or final sales policies are enforced.
Auto-generated from all reviews of this business. For reference only.What people say
I would give them less then 1 star,this…
I would give them less then 1 star,this company not only sent me the incorrect part ,not what I ordered or payed for ,then proceeded to state the reason for return is that I nolonger want it,and said I have to accept the terms that I'd have to pay for shipping and restock fee due to there shipping me the wrong part! I employ you to email me if you have had the same issue and proof im starting a class action lawsuit due to the fact there not going to stop doing this or respond to better business bureau !trueview1stinc @gmail.com
Reply from KiaPartsNow.com2026-08-24
Thank you for your feedback. We’re sorry you’re unhappy with the outcome, but after reviewing the order, we verified that the correct part that was ordered was shipped. The return was processed as a standard return because the part itself was correct. Under our return policy, standard returns are subject to the applicable restocking fee. If a customer receives an incorrect part due to an error on our end, that is handled differently. We understand that this may not be the resolution you were hoping for, but we do need to apply our policies consistently to all customers. Your feedback is essential for improving our services.
Shipping and delivery was cheaper and…
Shipping and delivery was cheaper and faster than other sitea
KPN DOESN'T ACCEPT RETURNS
I was told by my kia dealership my sunroof needed a new motor. Bought the motor on kia parts now. Dealership wanted $1300 to replace it. The quote and diagnosis from the dealer ship was a couple of years ago. Got the motor installed the roof would go forward but wouldn't open. Emailed KPN. They emailed me back the next day. Said I need to get a diagnosis from kia to return it. I called the dealer ship. They said they do not keep the diagnosis for 2 years. Anyways I would have to spend more money for kia to do another diagnosis on the sunroof. Long story short BEWARE OF KPNS RETURN POLICY. THEY DO NOT ACCEPT RETURNS ON THEIR PRODUCTS. Now I out almost $400.
Reply from KiaPartsNow.com2026-08-11
Thank you for your feedback. We’re sorry for the frustration with the sunroof motor. We understand that having to obtain another diagnosis can be inconvenient, especially when the original diagnosis was from several years ago. However, our team did provide options to proceed through the warranty claim process. We do stand behind the products we sell and have a warranty process in place to assist customers when a part may be defective. We would be happy to continue working with you through the warranty process if you would like to proceed.
Good parts
Good parts and more affordable than the dealer
Con Artists
Con artists. I recently ordered 4 of the same part and the total came to just over $100. Several days later, I received an email saying that there was a price increase and my order was being withheld until the new price of $150 was authorized. Complete scam, don't buy here.
Reply from KiaPartsNow.com2026-08-11
We sincerely apologize for the inconvenience you have experienced. We take all feedback seriously and stand firmly behind the quality of our products and customer service. We have requested more information on Trustpilot, please take your time and answer in detail as much as possible, so we may assist you further.
Good prices and easy to o
Good prices and easy to o rder
OEM Kia part
Part arrived in good time and there…
Part arrived in good time and there were no issues with the item. Looks great!
Good . Very good
Reply from KiaPartsNow.com2026-08-03
Hello, We appreciate you taking the time to share your experience. We’re proud to provide genuine OEM parts customers can rely on. Your support truly means a lot to our team, thanks again!
Easy to use web site
Easy to use web site. Fast delivery! Save us money.
Reply from KiaPartsNow.com2026-08-03
Hello Joan, Thank you for your great review! We're happy to hear you found our website easy to use, your order arrived quickly, and that we were able to help you save money. We appreciate your support and look forward to serving you again!
I received used and crashed detail…
I received used and crashed detail order VK06228820
Reply from KiaPartsNow.com2026-08-04
Thank you for your feedback. We're sorry to hear you were disappointed with your order. After reviewing your case, we found that your return request was submitted outside of the timeframe outlined in our return policy, so we were unable to process an RMA. We would also like to clarify that we only sell new, genuine OEM parts we do not sell used parts. If there were concerns about the condition of the part upon delivery, we encourage customers to contact us as soon as possible so we can investigate and assist within the applicable time limits. Your feedback is essential for improving our services.
Defective catalytic converter and…
Defective catalytic converter and terrible customer service I ordered a genuine Kia catalytic converter expecting to receive a quality OEM part. Instead, I received a defective part that arrived without the catalytic material inside. I immediately contacted customer service and provided photos and videos showing the problem. Rather than taking responsibility for a defective part they sold, they first tried to charge me a 20% restocking fee and make me pay the return shipping. After I explained that the part was defective, they changed their position and told me to take it to a Kia dealership and obtain a written inspection before they would consider helping me. This means I would have to spend my own time and money to prove that a brand-new part they sold was defective. Customer service was extremely slow to respond. Every reply took a long time, and instead of offering a reasonable solution, they kept creating more obstacles. I never asked for anything extra. I simply wanted the good OEM catalytic converter that I paid for. This has been the worst online auto parts buying experience I have ever had. I cannot recommend this company to anyone. If you receive a defective part, do not expect them to stand behind what they sell.
Cheaper
Cheaper, quick, professional
Reply from KiaPartsNow.com2026-08-03
Hello James, Thank you for your great review! We're glad you found our prices competitive, our service professional, and your order arrived quickly. We appreciate your support and look forward to serving you again!
Great price for exactly what I needed
Great price for exactly what I needed, and fast delivery.
Reply from KiaPartsNow.com2026-08-03
Hello Sheila, Thank you for your wonderful review! We're glad you found exactly what you needed at a great price and that your order arrived quickly. We truly appreciate your support and look forward to helping you with your OEM parts needs again in the future.
Parts arrived on time and fit perfectly.
Reply from KiaPartsNow.com2026-08-03
Hello Derek, Thank you for your great review! We're glad to hear your parts arrived on time and fit perfectly. Getting the right part with a proper fit is our goal, and we appreciate you choosing us for your OEM parts needs. We look forward to serving you again in the future!
The part fit
The part fit. Most parts you buy from online dont fit. Thanks
Reply from KiaPartsNow.com2026-08-03
Hello JoEllen, Thank you for your great review! We're glad to hear the part fit properly and worked as expected. We understand how important it is to receive the correct part the first time, and we appreciate you trusting us for your OEM parts needs. Thank you for your business, and we look forward to helping you again in the future!
Absolutely awful
Absolutely awful! It was over a week and my seals still had not shipped, so I called, some girl answers like I called her cell phone instead of a business. I had to ask who I was speaking to twice! Nothing but attitude. Refuses to cancel my order. Tells me I’ll just have to ship it back. I said I’m not paying for return shipping this is ridiculous. It’s coming from California. I’m in Utah. I should’ve had it in only a couple days. It took more than 2 weeks to get here. So she says I’m gonna have to then we will see about refunding you 🙄🙄 I refused the package and disputed it with Amex and got my money back. Go to ur local Napa. This place is a scam with zero professionalism and they’re not even a genuine Kia company like I thought due to the name.
Right part
Right part. Right fit, seemed to fix the issue.
Reply from KiaPartsNow.com2026-08-03
Hello John, Thank you for your great review! We're glad to hear you received the right part, it fit properly, and helped resolve the issue with your vehicle. We appreciate your business and look forward to assisting you again in the future!
Great prices
Great prices, quick delivery.
Reply from KiaPartsNow.com2026-08-03
Hello, Thank you for your great review! We're happy to hear you were satisfied with our pricing and fast delivery. We appreciate your support and look forward to helping you with your future OEM parts needs!
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