Welcome to NissanPartsDeal. Our mission is to be your exclusive Online Nissan Parts Department by providing exceptional pricing backed by unparalleled customer service and support throughout the entire buying process through a convenient, streamlined online experience.
Written by the business, not verified by us.
Is NissanPartsDeal.com legit?
NissanPartsDeal.com (nissanpartsdeal.com) has a 4.4 out of 5 rating on OK.one, based on 103 user reviews collected here. It is listed under Vehicles & Transportation and its reputation is good. 86% of reviews are 4 stars or higher and 15% are 1 star; The business has replied to 100% of negative reviews; Reviews mostly discuss Product, Price, Quality. Last updated 2026-08-27.
What reviewers say
AI generated
Reviewers overwhelmingly had a great experience with this company. Many customers frequently praise the exceptionally fast delivery times, highly competitive pricing, and the great convenience of easily locating genuine OEM parts using the platform's helpful visual diagrams. Buyers consistently note that ordered items arrive safely packaged, perfectly match online descriptions, and successfully help maintain their vehicles running smoothly in top condition.
Some reviewers were not happy with ordering issues, noting occasional frustrating instances where incorrect or incompatible replacement parts were shipped to them. A few people also mentioned difficulties regarding customer support responsiveness and challenges resolving mistakes when wrong items arrived unexpectedly.
Auto-generated from all reviews of this business. For reference only.
They cancelled my order didn't say anything and to top it off charged me twice. Not happy, don't waste your time, you'll just get ripped off.
Reply from NissanPartsDeal.com2026-08-27
Thank you for your feedback. We apologize for the confusion. Your order was canceled because the part was on backorder, and a cancellation email was sent the following day to notify you. If you saw two charges, one may have been an authorization hold rather than two completed charges. We understand how concerning that can be and appreciate your feedback.
Horrible customer service. Live chat option is not helpful, all AI. Faulty part, dealership had to remove defective MAF sensor. Engine failure as soon as brand new NissanPartsDeal part was installed. NissanPartsDeal took weeks to give me an RMA, even with service documentation from my Nissan dealer. Now they’re telling me they’re replacing the part, not refunding. I have spent hours and hours trying to return this part. I will never use this company again or recommended it. No customer service Support. From the start they never took responsibility for their defective part. They do nothing to help you out if their parts are defective. It’s not worth it for the expense of the parts. You’re better off dealing directly with your dealership. Why would anyone want a replacement part, when the original brand new part has caused nothing but headaches from this company.
Reply from NissanPartsDeal.com2026-08-18
Thank you for your feedback. We sincerely apologize for the frustration and time you spent trying to resolve this warranty claim.
We assist customers with manufacturer warranty claims, and approved claims are resolved through replacement of the defective part rather than a refund. However, regardless of the warranty resolution, the time and effort required from you to reach that point did not meet our service standards.
We have reviewed the handling of your case internally. We sincerely apologize again for the experience. Your feedback is essential to helping us identify where our service needs improvement and to provide a better experience for our customers.
Returning an item with this company is IMPOSSIBLE!
Returning an item with this company is like the sobriety test in The Man With Two Brains (Steve Martin)
Everytime you answer a question after you send a request for a RMA for the return, they send more questions. I have been trying to send back the wrong parts for 3 weeks now. Waiting for the next question they ask. Update: Now they will only let me return parts that are over $8.00 they say. None of my parts were under $8.00. Insane. Of course they make you pay return shipping even though their website description was inaccurate on part fitment. There are plenty of OE Nissan part websites to choose from, don't make the mistake I made and chose this one.
Reply from NissanPartsDeal.com2026-07-31
Hi Castleton,
Thank you for your feedback. We take all feedback seriously and would love to assist you further. Before we could take a second look, we have requested more information on Trustpilot, please take your time and answer in detail as much as possible.
We appreciate your understanding and assistance.
I will never order from Nissanpartsdeals ever again.
Their shipping team is phenomenal, I recieved my product in a timely fashion.
Nissanpartsdeals employs some of the most rude, unhelpful, customer service agents. After being placed with TWO agents with a negative attitude looking for further information on an item, I will never spend my money here again.
Reply from NissanPartsDeal.com2026-07-31
Hi WD,
We’re sorry to hear about your experience. We take this matter seriously and are currently reviewing the calls and messages made by our representatives to ensure they meet our communication standards.
Your comments have been noted and will be used to help improve our service moving forward.
We appreciate you bringing this to our attention
Parts were as ordered, decent price, well packed and delivered within a reasonable time from order date. Have used this company before and will continue to use.
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