About NissanPartsDeal.com
Data updated- Website
- nissanpartsdeal.com
- Category
- Vehicles & Transportation
- Location
- United States
- Status
- Unclaimed
- Last 12 months
- 103 reviews
- Replies to negative
- 100% (15/15)
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About this business
Welcome to NissanPartsDeal. Our mission is to be your exclusive Online Nissan Parts Department by providing exceptional pricing backed by unparalleled customer service and support throughout the entire buying process through a convenient, streamlined online experience.
Written by the business, not verified by us.Is NissanPartsDeal.com legit?
NissanPartsDeal.com (nissanpartsdeal.com) has a 4.4 out of 5 rating on OK.one, based on 103 user reviews collected here. It is listed under Vehicles & Transportation and its reputation is good. 86% of reviews are 4 stars or higher and 15% are 1 star; The business has replied to 100% of negative reviews; Reviews mostly discuss Product, Price, Quality. Last updated 2026-08-27.
What reviewers say
AI generatedReviewers overwhelmingly had a great experience with this company. Many customers frequently praise the exceptionally fast delivery times, highly competitive pricing, and the great convenience of easily locating genuine OEM parts using the platform's helpful visual diagrams. Buyers consistently note that ordered items arrive safely packaged, perfectly match online descriptions, and successfully help maintain their vehicles running smoothly in top condition. Some reviewers were not happy with ordering issues, noting occasional frustrating instances where incorrect or incompatible replacement parts were shipped to them. A few people also mentioned difficulties regarding customer support responsiveness and challenges resolving mistakes when wrong items arrived unexpectedly.
Auto-generated from all reviews of this business. For reference only.What people say
Ships out product very fast
Fast shipping and the right part.
They never reply to issues you have…
They never reply to issues you have with your orders
Reply from NissanPartsDeal.com2026-07-31
Hi Ritchie, Thank you for your feedback. We are sorry the order did not meet your expectations. Please reach out to us via Email, Live Chat, or call us at 1-888-726-6993. Our team is more than happy to assist you from 7 A.M. to 4 P.M. Pacific Time, Monday to Friday.
Item was shipped and received in a timely manner.
Item was shipped and received in a timely manner and in good condition. The item was as described and looks as good as the replaced oem part. I could have probably gotten the item a bit cheaper via Amazon, but overall I don't regret purchasing it from NissanPartsDeal.com
It was what I did need
It was what I did need Original parts, worked right away No issues, great job Thank you
Top Notch
First, I'm a fan of Nissan products. In my opinion they provide the lowest price and highest quality products on the market. The Versa is the most affordable car in America and the Frontier is the most affordable rugged truck on the market. They last for ever, too, if you maintain them properly and use genuine OEM parts. These parts are not only affordable but are very competitive with traditional parts stores when you order your parts through nissanpartsdeal.com. I've only had good experiences ordering from these guys and the parts are top notch OEM products. The only way my experience could be better is if they opened a brick and mortar across the street from my house. I highly recommend ordering parts from nissanpartsdeal.com!
Denied a return on an unopened part…
Denied a return on an unopened part within the return window. I asked for an exception to be made, I was told one would be made, then the exception was denied a few days later. Joke of a company to deal with, if you're expecting a dealership-equivalent experience for OEM parts, make sure you buy the right one, they won't take it back if you make a mistake.
Reply from NissanPartsDeal.com2026-07-27
Hi Greg, Thank you for your feedback. We understand your frustration and appreciate the opportunity to clarify the RMA request. For customers who are uncertain about part compatibility, we encourage the use of our Parts Question feature available through our Customer Assistant, where the correct part number can be verified through the use of VIN. Regarding your RMA request, the item is an electrical component, therefore non-returnable under our return policy. We would also like to clarify that while our representative submitted a request for an exception, an exception cannot be guaranteed. Unfortunately, after review, the exception was not approved. We appreciate your feedback and regret that this experience did not meet your expectations. For more information regarding our returns policy, please visit: https://www.nissanpartsdeal.com/service/nissan-return_policy.html
Straight up a scam company
Straight up a scam company. They sent the wrong item, won't send the correct item, won't refund me. Just stay away. they will take your money, they will ignore you, they will scam you. update: Company just sent me a notice to send the item back, but if its not the correct item they won't refund me. We'll you didnt send me the item you want me to send back. So that cant happen. They then sent me an email telling me to delete this review. Thats not going to happen. You won't fix your error, and you are still refusing to give me a refund. So is there a way to remove the 1 star you have? Add to that, your site shows all your great Google Reviews, only Google doesn't have a review page for you. 100% scam company, information passed on to a lawyer, deal with them, im done with you scammers
Reply from NissanPartsDeal.com2026-07-13
We're sorry to hear about your experience and truly appreciate you bringing this to our attention. This is not the level of service we aim to provide, and we’d like the opportunity to make things right. A member of our team will be reaching out to you directly to discuss the situation further. We value your input and hope to resolve this promptly.
Tried to talk to an actual person about…
Tried to talk to an actual person about an issue I had trying to check out. Couldn't get past the bot chat or get a real person on the phone. Didn't buy from them. I wouldn't trust this site after what I experienced. Response to your reply: that is the number I tried. I couldn't talk to a real person. Why would I try it again just to go around on you phone tree?
Reply from NissanPartsDeal.com2026-06-30
Hi ML, We're sorry to hear that our customer service did not meet your expectations. Our team is available via Email, Live Chat, or call at 1-888-726-6993 from 7 A.M. to 4 P.M. Pacific Time, Monday to Friday. We take pride in our customer service, and we'd love to assist you further!
WHICH PURCHASE ????????????
These reviews ABSOLUTELY NEED to identify WHICH purchase / product You Want Reviewed! I purchase more than one item! I will Not Review without knowing WHAT i am Reviewing!!! Please correct this
Reply from NissanPartsDeal.com2026-06-25
Hi Ray, We invite you to leave a review on Trustpilot reviews to reflect your overall experience with our business, this is not limited to a specific product or order. If you've placed multiple orders with us, you're welcome to share your experience based on any aspect of your interactions with our us. We appreciate you taking the time to provide your feedback!
Great price$$$
Excellent
Usually, I buy parts for my cars from RockAuto�, but whenever they don't have what I need, I come to you. Your service is excellent! Recently, I bought OEM window seals for my Frontier, and they fit perfectly. I couldn't be happier. Love you guys! 😊
Received correct parts on time.
Missing component?
I am sorry to leave this because I am sure we will use you again, but the product received was not the complete kit and for about $100 I would have expected it to have (and thought it did) have the exterior plastic stays on it. If I am missing something, I am glad to remediate review. Matthew
Reply from NissanPartsDeal.com2026-06-23
Hi Matthew, Thank you for your review. We have submitted a component missing RMA request for you. Please allow us 1 to 2 business days to review your request. Meanwhile, you could check your RMA status by selecting "Returns", following by "Check Return Status" in our Assistant Live Chat located on our website.
no problems at all
Order a part for my 2017 Nissan…
Order a part for my 2017 Nissan frontier. Same part number match two different parts try to get verification and I was hooked up with Ai. They confirmed it was the part I needed, but it wasn’t trying to reach somebody for help was literally impossible. I ended up stuck with the $35 part and went elsewhere to get what I needed never ever use this company again.
Reply from NissanPartsDeal.com2026-06-19
Hi Joseph, Thank you for your feedback. We're sorry to hear that your experience did not meet your expectations. In the future, please reach out to us via Email, Live Chat, or call us at 1-888-726-6993 for an RMA request. Our team is more than happy to assist you further from 7 A.M. to 4 P.M. Pacific Time, Monday to Friday. We apologize for the inconvenience once again, and thank you for your trust in NissanPartsDeal.
The part was broken upon receipt there…
The part was broken upon receipt there was nothing in the box to keep the part from moving.
Reply from NissanPartsDeal.com2026-06-18
Thank you for your feedback. We’re truly sorry to hear about the trouble you experienced, and we understand how disappointing this situation must be. For any concerns regarding your order, an RMA (Return Merchandise Authorization) is required so we could further assist you. We’ve looked into your order, and unfortunately it falls outside our 5-business day return/RMA window. Because of this, we’re unable to process a replacement or return at this time. We know this isn’t the outcome you were hoping for, and we sincerely apologize for the frustration this may cause. For more information regarding our returns policy, please visit www.nissanpartsdeal.com/service/nissan-return_policy
received quickly, works perfect!
received quickly. one of the best prices available, fixed the p0400 issue with my 97 hardbody!
Helpful
Quick, reliable and helpful
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