CPO Outlets (www.cpooutlets.com) has a 4.3 out of 5 rating on OK.one, based on 200 user reviews collected here. It is listed under Home Services and its reputation is good. 81% of reviews are 4 stars or higher and 10% are 1 star; The business has replied to 100% of negative reviews. Last updated 2026-08-11.
What people say
B
Brian G · 2 reviews · Verified · Experienced 2025-11-14 ·
★★★★★
Good product,on time
Reply from CPO Outlets2025-11-19
Hello Brian,
Thank you so much for taking the time to share feedback on your recent experience with CPO. We appreciate the feedback, and we appreciate your business. We pride ourselves on fast shipping and delivery. CPO strives to provide our customers with great products. Again – Thank you!
CPO Outlets Customer Care
[email protected]
1-877-427-6866
R
Roger · 3 reviews · Verified · Experienced 2025-11-03 ·
★★★★★
Great experience
Shipping was quick and the product was as expected.
Reply from CPO Outlets2025-11-19
Hello Roger,
Thank you so much for taking the time to share feedback on your recent experience with CPO. We appreciate the feedback, and we appreciate your business. We are glad to hear your order arrived quickly and that the product met your expectations. If there is anything else we can help with, we are always here to assist! Again – Thank you!
CPO Outlets Customer Care
[email protected]
1-877-427-6866
Got what I needed at a great price and it showed up fast. Thank you
Reply from CPO Outlets2025-11-18
Hello Todd,
Thank you so much for taking the time to share feedback on your recent experience with CPO. We appreciate the feedback, and we appreciate your business. We pride ourselves on fast shipping and delivery. CPO strives to provide our customers with great products at great prices. Again – Thank you!
CPO Outlets Customer Care
[email protected]
1-877-427-6866
The refurbished saw we ordered was excellent quality!
Reply from CPO Outlets2025-11-19
Hello Betsy,
Thank you so much for taking the time to share feedback on your recent experience with CPO. We appreciate the feedback, and we appreciate your business. CPO strives to provide our customers with great products. Again – Thank you!
CPO Outlets Customer Care
[email protected]
1-877-427-6866
B
Bob · 3 reviews · Verified · Experienced 2025-11-16 ·
★★★★★
I received the radio and set it up in and cannot listen to it due to static on the station.
I received the radio and set it up in my shop to use and when I turned it on the radio had a lot of static to it. Sounds like electrical noise and the only thing that I had on in the shop was the LED lights in my shop.
Reply from CPO Outlets2025-11-17
Hello Bob,
Thank you so much for taking the time to share feedback on your recent experience with CPO. We would like to reach out to you directly to further assist. Please allow 24 - 48 business hours for a member of our Customer Care Team to reach out to you. Again – Thank you!
CPO Outlets Customer Care
[email protected]
1-877-427-6866
Hello Kevin,
Thank you so much for taking the time to share feedback on your recent experience with CPO. We appreciate the feedback, and we appreciate your business. We love hearing that your experience was quick and easy. Again – Thank you!
CPO Outlets Customer Care
[email protected]
1-877-427-6866
M
Michael Frank · 4 reviews · Verified · Experienced 2025-11-12 ·
★★★★★
Quality item at a very reasonable…
Quality item at a very reasonable price. Delivered n a few days.
Reply from CPO Outlets2025-11-17
Hello Michael,
Thank you so much for taking the time to share feedback on your recent experience with CPO. We appreciate the feedback, and we appreciate your business. It is wonderful to know you found the item high-quality and fairly priced, and we are thrilled it reached you so quickly. Again – Thank you!
CPO Outlets Customer Care
[email protected]
1-877-427-6866
Quick delivery, the router works great and the price was right.
Reply from CPO Outlets2025-11-17
Hello Dyron,
Thank you so much for taking the time to share feedback on your recent experience with CPO. We appreciate the feedback, and we appreciate your business. We pride ourselves on fast shipping and delivery. CPO strives to provide our customers with great products at great prices. Again – Thank you!
CPO Outlets Customer Care
[email protected]
1-877-427-6866
Hello Jeffrey,
Thank you so much for taking the time to share feedback on your recent experience with CPO. We appreciate the feedback, and we appreciate your business. We pride ourselves on fast shipping and delivery. CPO strives to provide our customers with exceptional service. Again – Thank you!
CPO Outlets Customer Care
[email protected]
1-877-427-6866
D
Douglas Pfeiffer · 23 reviews · Experienced 2025-09-29 ·
★★★★★
CPO Outlets consistently provides quick…
CPO Outlets consistently provides quick shipping and reliable, reconditioned tools that arrive in like-new condition. I have never had a single issue with their products or service.
Reply from CPO Outlets2025-11-17
Hello Douglas,
Thank you so much for taking the time to share feedback on your recent experience with CPO. We appreciate the feedback, and we appreciate your business. We pride ourselves on fast shipping and delivery. CPO strives to provide our customers with exceptional service, and great products. Again – Thank you!
CPO Outlets Customer Care
[email protected]
1-877-427-6866
Ordered a refurbished Metabo miter saw. Item was boxed by Metabo and forwarded by CPO. Box was received in good shape and timely fashion. Upon unboxing and inspecting the saw, I discovered a part was missing and a mounting hole on the base was not fully drilled out for a fastening bolt. I called CPO customer service and initially received an offer to send a replacement miter saw and return the first saw, with CPO paying shipping on both. I thought it would be easier for me to finish drilling the hole and have the missing part shipped. Customer service was very cooperative and contacted Metabo for the missing part to be delivered to me. Great customer support.
Reply from CPO Outlets2025-11-17
Hello Stephen,
Thank you so much for taking the time to share feedback on your recent experience with CPO. We appreciate the feedback, and we appreciate your business. We are glad to hear your Metabo miter saw arrived quickly and in good condition, but we are even more pleased that our customer service team was able to assist when you discovered the missing part and incomplete mounting hole. Again – Thank you!
CPO Outlets Customer Care
[email protected]
1-877-427-6866
My items shipped quickly but one was damaged. When I called they handled everything and shipped a replacement.
Reply from CPO Outlets2025-11-14
Hello Marcia,
Thank you so much for taking the time to share feedback on your recent experience with CPO. We appreciate the feedback, and we appreciate your business. We are sorry to hear that one of your items arrived damaged, but we are glad our team could quickly assist and get a replacement shipped out to you. We appreciate your patience and your business! Again – Thank you!
CPO Outlets Customer Care
[email protected]
1-877-427-6866
Timely shipments, and careful attention to any problems with my orders. Good customer service overall.
Reply from CPO Outlets2025-11-14
Hello Donald,
Thank you so much for taking the time to share feedback on your recent experience with CPO. We appreciate the feedback, and we appreciate your business. We are happy to hear your orders arrived on time and that our team was able to address any issues promptly. We truly appreciate your feedback and are glad you’ve had a positive experience with our customer service. Again – Thank you!
CPO Outlets Customer Care
[email protected]
1-877-427-6866
everything was easy to order. shipping was prompt. tools were a great price.
Reply from CPO Outlets2025-11-14
Hello Doug,
Thank you so much for taking the time to share feedback on your recent experience with CPO. We appreciate the feedback, and we appreciate your business. We are glad to hear that ordering was easy, your tools arrived quickly, and you enjoyed our pricing. We appreciate you choosing us, and we are here anytime you need anything! Again – Thank you!
CPO Outlets Customer Care
[email protected]
1-877-427-6866
R
Robert H. · 1 review · Verified · Experienced 2025-10-05 ·
★★★★★
dewalt 12 volt saw
pleased with product, I ordered the wrong volt tool, I contacted company and arrangements were made for a return, I was supplied with label, was eventually refunded. I reordered correct voltage tool and all is good now. A pleasure doing business with them, have and will continue to do business with them.
Reply from CPO Outlets2025-11-13
Hello Robert,
Thank you so much for taking the time to share feedback on your recent experience with CPO.
We appreciate the feedback, and we appreciate your business. We are happy to hear that your item is in good condition and that shipping was successful.
Again – Thank you!
CPO Outlets Customer Care
[email protected]
1-877-427-6866
E
E S · 1 review · Verified · Experienced 2025-11-05 ·
★★★★★
Received add for jacket
Received add for jacket, Dewalt 20V MAX Lithium-Ion Women's Ripstop Canvas Heated Jacket Kit - Medium, Dune, unable to order even with CPO tech assistance. Had to order alternative.
Reply from CPO Outlets2025-11-13
Hello E S,
We appreciate your business, and we are very sorry for your recent experience. We apologize that one of the batteries from your order isn't charging properly. We would like to communicate directly with you in order to resolve this matter. A representative from our Customer Services Team will contact you within 24-48 business hours to assist you.
Thank you for providing us with this feedback, as it helps us further improve the overall Customer Experience.
Customer Care
[email protected]
1-877-427-6866
J
Jeff M · 2 reviews · Verified · Experienced 2025-11-11 ·
★★★★★
Great router and excllent service.
I placed my initial order for a Bosch router combo, but after no movement for three days, I contacted CPO. They were very helpful and immediately initiated a new shipment. The shipment arrived on schedule.
A company can't control an unforeseen problem, but it is responsible for resolving them. CPO resolved the problem quickly and professionally, and the router looks brand new.
I'm very pleased with CPO.
Reply from CPO Outlets2025-11-13
Hello Jeff,
Thank you so much for taking the time to share feedback on your recent experience with CPO.
We appreciate the feedback, and we appreciate your business. We are happy to hear that your item is in good condition and that shipping was successful.
Again – Thank you!
CPO Outlets Customer Care
[email protected]
1-877-427-6866
First time doing business with CPO. Excellent transaction. I chose a renewed Bosch inpact driver and a Bosch drill. They both look like brand new ! I have only used them slightly so far , but I'll be back for future purchases. Shipping was lightning fast , and in perfect condition.
Thank you ! Mike in Colorado
Reply from CPO Outlets2025-11-13
Hello Mike,
Thank you so much for taking the time to share feedback on your recent experience with CPO.
We appreciate the feedback, and we appreciate your business. We pride ourselves on fast shipping and delivery. CPO strives to provide our customers with exceptional service, and great products.
Again – Thank you!
CPO Outlets Customer Care
[email protected]
1-877-427-6866
I needed to replace a borrowed rotary hammer that was stolen. My friend an I scoured Craigslist, eBay, and local shops. Then I found CPO. Great price on factory refurbished Bosch and, living close to Sacramento, next day delivery.
Reply from CPO Outlets2025-11-13
Hello Lindsey,
Thank you so much for taking the time to share feedback on your recent experience with CPO.
We appreciate the feedback, and we appreciate your business. We pride ourselves on fast shipping and delivery. CPO strives to provide our customers with exceptional service, and great products.
Again – Thank you!
CPO Outlets Customer Care
[email protected]
1-877-427-6866
J
John Jackson · 1 review · Verified · Experienced 2025-11-06 ·
★★★★★
First time buyer.Couldn’t get discount…
First time buyer.Couldn’t get discount code to load online. Was assisted. Order arrived in couple days . Items were great and price even better.
Reply from CPO Outlets2025-11-13
Hello John,
Thank you so much for taking the time to share feedback on your recent experience with CPO. We appreciate the feedback, and we appreciate your business. We pride ourselves on fast shipping and delivery. CPO strives to provide our customers with exceptional service, and great products.
Again – Thank you!
CPO Outlets Customer Care
[email protected]
1-877-427-6866