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Home & Garden

Creative Cables US

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100 reviews

4.3100 reviews
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About Creative Cables US

Data updated
Website
www.creative-cables.us
Category
Home & Garden
Location
United States
Status
Unclaimed
Last 12 months
13 reviews
Replies to negative
100% (16/16)
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About this business

Creative Cables US offers unique, customizable lighting components to help you bring your creative ideas to life. Whether you're a DIY enthusiast, interior designer, or contractor, we provide everything you need—fabric-covered cords, sockets, ceiling canopies, pendant kits, and more—to build lighting that fits your vision.Our products are built for flexibility, style, and ease of assembly. Perfect for homes, offices, retail spaces, or commercial projects of any size.Shop at www.creative-cables.us and get: Fully customizable lighting parts High-quality, safety-tested materials Fast, nationwide shipping Expert customer support Start building lighting that's as original as you are.

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Is Creative Cables US legit?

Creative Cables US (www.creative-cables.us) has a 4.3 out of 5 rating on OK.one, based on 100 user reviews collected here. It is listed under Home & Garden and its reputation is good. 79% of reviews are 4 stars or higher and 14% are 1 star; The business has replied to 100% of negative reviews; 13 of them were added in the last 12 months. Last updated 2026-09-01.

What people say

Received defective items

Received defective items. Reached out directly to the company for replacement (with photos) and received no response.

Reply from Creative Cables US2025-02-27

Hi Erik, We’re sorry to hear you received defective items and didn’t get a response. Since recentralizing our U.S. management back to our headquarters, we have been working to provide better service with fast response rates. Please reach out to us at [email protected] if you ever need any assistance, and we’ll be happy to help. Best regards, Creative-Cables Customer Service

The delivery was faster than expected

The delivery was faster than expected. The ceiling canopy and cable was exactly what I was looking for, Modern , white color and fit my lantern shade perfectly. Ordered everything from the online website. The online description was so accurate and detailed that I didn't need to talk to customers service. Happy with my purchase.

I had to place order twice and pay for…

I had to place order twice and pay for each one because the first order I placed for 20 feet came in two pieces of 14 feet and 6 feet. Although your website specifies that the ropes can be in one piece for up to 60 or 64 feet. So I had to place another order and pay for it again.

Reply from Creative Cables US2025-02-28

Hi Vic, We’re sorry to hear about the issue with your past order. The rope should indeed arrive in one continuous piece within the specified length, and we understand how frustrating it must have been to receive it in two separate sections. If this ever happens again, please reach out to us before placing another order—we’re always happy to help find a solution, as, since then, we’ve centralized all operations at our headquarters in Italy to improve order accuracy and fulfillment. We appreciate your feedback and will continue working to enhance our services. Best regards, Creative-Cables Customer Service

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