64GB DDR4
Product was as expected.
About Crucial.com
Data updated- Website
- www.crucial.com
- Category
- Electronics & Technology
- Location
- United States
- Status
- Unclaimed
- Last 12 months
- 34 reviews
- Replies to negative
- 97% (83/86)
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Is Crucial.com legit?
Crucial.com (www.crucial.com) has a 3.2 out of 5 rating on OK.one, based on 200 user reviews collected here. It is listed under Electronics & Technology and its reputation is mixed. Opinions are polarized: 52% rate it 4 stars or higher while 36% give 1 star; The business has replied to 97% of negative reviews; 34 of them were added in the last 12 months. Last updated 2026-08-12.
What people say
good quality ram at a reasonable price
bought 32GB of ram to upgrade an old Acer desktop and it bought a new lease of life to it. I like the fact the company has a facility on their website to scan your system for compatibility. KEEP UP THE GOOD WORK!!!
You sent the wrong one does not fit
Reply from Crucial.com2025-01-20
Hello Anthony, We are very sorry to know that you are facing issue with the RAM. We are reviewing the order details on priority and shall contact directly on your registered email address. Meanwhile, if you have any further query, please feel free to visit our contact page: https://www.crucial.com/support/contact to know about other ways to reach out to us. Regards, Crucial
I ordered memory
I ordered memory. You sent me memory. That was the agreement.
I do not live in the US
I do not live in the US. The way you confirm addresses is not ok. To have tried to deliver your package to an impossible address with just a Flat Number and a UK postal code IS NOT ENOUGH! So not impressed. Luckily the seller was able to update the information and after 3 failed delivery attempts it has been achieved.
Reply from Crucial.com2025-01-20
Hello Catherine, We are very sorry to know that you still do not have update regarding your order. We completely understand the frustration that comes with a setback like this. We are reviewing the order details on priority and shall contact directly on your registered email address. Meanwhile, if you have any further query, please feel free to visit our contact page: https://www.crucial.com/support/contact to know about other ways to reach out to us. Regards, Crucial
Usual excellent service from Crucial.
Usual excellent service from Crucial. I wanted to upgrade from 8GB ram to 32GB. Easy to navigate website and use the diagnostic scan tool to determine the particular memory module I needed. The only issue or difficulty I had initially, was that I seemed unable to purchase the item using Paypal. After phoning and speaking with customer services I later returned to the website and completed the transaction with a credit card. Received the 32 GB kit about a week later, fitted modules to my Lenovo desktop....and as expected they are working well! Great value for money.....and highly recommended!
Always good service and diagnostic of…
Always good service and diagnostic of the ram needed is spot on. Delivery of memory is as expected
Used the X10 Pro once, stopped working
Used the X10 Pro once, then it stopped working. Saying problem with the disk and it cannot be unlocked. Contacted customer service, just automated bot responses on repeat. Someone from Crucial contacted me today to help try and resolve the situation...
Reply from Crucial.com2025-01-20
Hello Ian, Thank you for purchasing from the Crucial website and for your feedback. I am sorry to hear about your latest experience with us. Since this was an organic review we do not have any more information or way to look into this matter further. I have requested more information from you and if you could kindly reply to that we would be more than happy to investigate this further and reach out to you as needed. Thanks again for your business and feedback and hope you have a great rest of your day! Meanwhile, if you have any further query, please feel free to reach out to us. You can also visit our contact page: https://www.crucial.com/support/contact to know about other ways to reach out to us. Regards, Crucial
i made my order on Dec 30
i made my order on Dec 30, 24 and i couldn't track my order until Jan 9, 25 I know it was delayed because of bad weather once the package is pickup from ups its given a track #. i took packages to ups and the same day i was able to track the package. I order a ssd from samsung on Jan 5 and it got delivered on Jan 7 which is fast good service compared to your service. And your customer service was no help. Don't get me wrong i do like your product but i could have got faster service from Amazon.
Reply from Crucial.com2025-01-20
Hello Mr. Oscar, We are very sorry to know that you still do not have update regarding your order. We completely understand the frustration that comes with a setback like this. We are reviewing the order details on priority and shall contact directly on your registered email address. Meanwhile, if you have any further query, please feel free to visit our contact page: https://www.crucial.com/support/contact to know about other ways to reach out to us. Regards, Crucial
6 Days later and my order still says…
6 Days later and my order still says "IN REVIEW" Absolutely no way to contact customer services to find out what is happening,the AI Chatbot is beyond useless just spouts "Order Not Found" Seriously how can a company this big, be this bad, I should've just ordered from Amazon and got next day delivery. HOW IS YOUR SERVICE SO BAD...
Reply from Crucial.com2025-01-17
Hello Kirk, Thank you for purchasing from the Crucial website and for your feedback. I am sorry to hear about your latest experience with us. Since this was an organic review we do not have any more information or way to look into this matter further. I have requested more information from you and if you could kindly reply to that we would be more than happy to investigate this further and reach out to you as needed. Thanks again for your business and feedback and hope you have a great rest of your day! Meanwhile, if you have any further query, please feel free to reach out to us. You can also visit our contact page: https://www.crucial.com/support/contact to know about other ways to reach out to us. Regards, Crucial
The process of upgrading memory for my…
The process of upgrading memory for my Dell Laptop was so easy. I recommend Crucial for all of their upgrades to memory and storage needs.
Provided evidence of a chip failure and crucial wanted more
Provided evidence of a chip failure and I was then made to run the 4 hour long test multiple times to prove their memory was faulty. I customer service was nice about things, I just am annoyed with having to go collect more data.
Reply from Crucial.com2025-01-15
Hello William, We are very sorry to know that you are facing issue with the RAM. We are reviewing the order details on priority and shall contact directly on your registered email address. Meanwhile, if you have any further query, please feel free to visit our contact page: https://www.crucial.com/support/contact to know about other ways to reach out to us. Regards, Crucial
Crucial SSD + SIMM
hd came on time and picked my SIMM from Bestbuy on time. Next, installed, everything working fine. Thank you
Good web site and fast delivery
Good web site and fast delivery. Quality components
Fed ex...
Fed ex.... made ma wait 1 more week before being able to get my product which they didn't even try to deliver to my home for the same exact product i commanded 1 week ago and had no problem, otherwise product is good the problem is just the delivery
Reply from Crucial.com2025-01-17
Hello Yann, We are very sorry to know that you still do not have update regarding your order. We completely understand the frustration that comes with a setback like this. We are reviewing the order details on priority and shall contact directly on your registered email address. Meanwhile, if you have any further query, please feel free to visit our contact page: https://www.crucial.com/support/contact to know about other ways to reach out to us. Regards, Crucial
it's Crucial, great memory.
the memory I wanted, delivered in a timely manner, to upgrade a recent Dell laptop.
upgrading the memory in my PC was what…
upgrading the memory in my PC was what it needed.. you had the memory cards I needed for my older Alien PC.
Easy to install
Waited for it to be delivered and the day I got it I installed the parts I ordered
Not delivered
Reply from Crucial.com2025-01-10
Hello Pankaj, We are very sorry to know that you still do not have update regarding your order. We completely understand the frustration that comes with a setback like this. We are reviewing the order details on priority and shall contact directly on your registered email address. Meanwhile, if you have any further query, please feel free to visit our contact page: https://www.crucial.com/support/contact to know about other ways to reach out to us. Regards, Crucial
Memory was exactly what I ordered and…
Memory was exactly what I ordered and worked without issue upon installation. Shipping was swift and well done. I’d buy from them again.