Crutchfield (www.crutchfield.com) has a 4.7 out of 5 rating on OK.one, based on 202 user reviews collected here. It is listed under Electronics & Technology and its reputation is excellent. Praise is nearly unanimous, with 93% rating it 4 stars or higher; The business has replied to 73% of negative reviews. Last updated 2026-08-10.
Crutchfield is a go-to for car audio (as well as other techs), but this is a review for purchasing all the components to buy and install a new stereo - yourself - with the tools and aids to get you there. Crutchfield is irreplaceable.
Aaron was extremely helpful to me with my questions and ultimate selection and purchase of the replacement receiver that I needed. I am a former motorcycle racer(desert racing and road racing) and after learning that road racing was his passion, we shared some war stories and had a laugh or two. His knowledge of the products and advice were absolutely top notch. I believe that his Roadracing experience has quickened his mental acuity, intuition, and attention to detail. (LOL) Keep up the good work, carry all the corner speed that you can, and stay safe! Mike R.
Useful insightful reviews, advice, and recommendations combined with easy ordering, and prompt fulfillment male Crutchfield a preferred source for my audio-video tech.
High quality products, accurate specs and descriptions. Timely shipping and communication. Very solid company if u want quality over price.
Ordering and shipping was the best I have seen anywhere. Products are also top notch. I love the security camera I purchased, so I ordered another one.
They seem very knowledgeable about their car audio stock and always provide thorough and conscientious answers to any questions I’ve had, regarding product searches or installing those products.
Subwoofer arrived in a few days with texts received each day informing me of delays
They are awsome,got it right the first time,very helofull and knowledgeable thanks guys!!!
Lori was very helpful in finding information
good product.
Quick fast shipping everything was there and fit and worked great
Speakers arrived in time, nicely packed with the pigtails and adapter rings.
Superb! Hunter per the chat room was awesome. He guided me through the entire purchase for a new head unit and backup camera for my Corvette. I will never buy from a Big Box again. Best Buy is a joke!
Easy process, fast delivery, accurate products
I purchased a Wiim Amp Pro from Crutchfield. Fast shipping, smooth transaction. Unfortunately, it turns out I didn't need the Amp Pro and just returned it. No fault of Crutchfield, just wasn't what I needed. The ability to return item was smooth as well. Happy with the transaction overall.
These speakers are the most frustrating electronics I have ever encountered. They will not pair 90% of the times I have tried and then they forget and disconnect without cause.
Josiah, we’ve very sorry your speakers aren’t performing as expected. That is frustrating!! We’d love the opportunity to see how we can help troubleshoot or diagnose the issue. Your purchase comes with free lifetime technical support here at Crutchfield. We hope to hear from you soon. Regards, Crutchfield Customer Support https://www.crutchfield.com/support/contactus.aspx
I wanted to make sure that the speakers that I was going to order the right ones for my car so I started a chat with Andrea to confirm that they were the correct ones but they were not correct. Andrea took the time to get the ones that I needed and then completed my order so that I didn’t waste time and get them to me ASAP! Can’t Thank her enough for the help and kindness that she gave me!! I would suggest to take the time to check on this so you don’t get the wrong ones for your car, shipping was free and fast!!! Plus they sound GREAT 👍!
Great selection and prices. Fast delivery.
The equipment was sent quickly. However the kit for my vehicle was wrong along with missing the Crutchfield info sheet which was supposed to be included.
Good morning James. Sorry to hear that things did not go smoothly with your install. The instructions for your vehicle were emailed on 7/6 and also again with your delivery confirmation email on 7/7. If you're not seeing those emails, please contact us at the phone number on your invoice so we can assist further. With respect to the install kit, please give our tech support team a call so we can assist and ensure you have the right gear for your install.
I bought my first stereo in 1983 for my Jeep CJ7. Forty -three years later , I just bought a new stereo system for my 1987 Jeep YJ. After a full restoration, I need some tunes. Levi was a great help deciding what to buy and when I had a small issue, Cami had me going like a stereo pro in just a few minutes. Thanks for helping me with my jeep project.
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