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Electronics & Technology

Crutchfield

202 reviews

4.7202 reviews
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About Crutchfield

Data updated
Website
www.crutchfield.com
Category
Electronics & Technology
Location
United States · Charlottesville
Status
Unclaimed
Last 12 months
202 reviews
Replies to negative
73% (8/11)
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Is Crutchfield legit?

Crutchfield (www.crutchfield.com) has a 4.7 out of 5 rating on OK.one, based on 202 user reviews collected here. It is listed under Electronics & Technology and its reputation is excellent. Praise is nearly unanimous, with 93% rating it 4 stars or higher; The business has replied to 73% of negative reviews. Last updated 2026-08-10.

What people say

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JOHN WELLS · 1 review · Verified · Experienced 2026-07-01 ·

Crutchfield brand HDMI 2.1 cables

Order Crutchfield brand HDMI 2.1 cables which were delivered the next day and work perfectly. No need to buy any other brand of HDMI cable.

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JUAN ADOLFO BARBOSA · 1 review · Verified · Experienced 2026-07-02 ·

Fast and reliable shipping

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Antwon R · 4 reviews · Verified · Experienced 2026-07-01 ·

They are a Great Place to purchase from…

They are a Great Place to purchase from anytime i need help they lead me the right way and they hold up on warranties also not much companies do

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FAUSTO ALFONSO CORRAL · 1 review · Verified · Experienced 2026-06-30 ·

This was my first purchase from this…

This was my first purchase from this site and it was very satisfactory as I got what I needed and the shipping was very fast. Thank you very much.

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Ricky Levock · 3 reviews · Verified · Experienced 2026-07-03 ·

Smaller packaged radio!

Smaller packaged radio!! Fits perfectly into 1967 dash!! A lot lighter too! More power out with less power required for operation!! Happy Camper!!😎😎👍👍

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Reggie Manuel · 1 review · Verified · Experienced 2026-07-06 ·

Excellent customer services and I will…

Excellent customer services and I will definitely doing business here.

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Michael Youra · 2 reviews · Verified · Experienced 2026-07-02 ·

Knowledge and integrity! Winner!

The integrity of the Crutchfield business model. The excellent in-depth product reviews. The knowledge and experience and helpfulness of our representative Bill. Free shipping and 60 day return policy.

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CALVIN STEEVS · 1 review · Verified · Experienced 2026-07-01 ·

My order was way to place and arrived…

My order was way to place and arrived at my at day they said it would arrive. The item was packaged very well the item had good protection with no damage.

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JOHN · 1 review · Verified · Experienced 2026-07-02 ·

As always, another first rate experience.

Made a couple of home audio purchases within the past week, as I moved to a smaller house and needed to downsize my stereo equipment. I've been a customer of Crutchfield for well over 10 years now and they are still first rate when it comes to buying anything electronic related. The quality of what they sell along with the expert guidance they provide is unparalleled in catalog industry. And specifically when they run a special price sale, it's a complete no-brainier.

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Michael C · 4 reviews · Verified · Experienced 2026-06-30 ·

Fast Shipping and Great Service

Was looking for a good power strip for my stereo, as my Amplifier was behaving oddly sometimes (input selector would change by itself). I decided to buy one from Crutchfield and they shipped it out that day and it arrived 2 days later. I've bought from Crutchfield before (headphone amp) where the unit was defective and got a replacement unit, no hassles. Fast shipping and great service.

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PAUL JACOBSON · 3 reviews · Verified · Experienced 2026-06-28 ·

Easy to order

Competitive sale price online. Easy to order and arrived on a reasonable time.

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ADG · 4 reviews · Verified · Experienced 2026-07-02 ·

Long time service to customers

User friendly website. Good pricing. Nice to know that tech support is there. I appreciate that your company has a good history.

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LUIS DIAZ · 1 review · Verified · Experienced 2026-07-02 ·

I wasn’t expecting it to roll up so…

I wasn’t expecting it to roll up so fast two days after ordering It got here and that day I installed them and in incredibly simple to install with the adapters for sures ordering again for the rear speakers

值得这个价格,是的!

我的 2026 Corolla Hatchback XSE 现在使用 Kicker 51HS10 有源低音炮和 Beat-sonic ENA-3T3 即插即用放大器听起来好多了。 从将 JBL“库存”扬声器更换为车门上的 Infinity REF607FSL,仍在等待将仪表板扬声器升级为 REF307。 目前,我将把库存的 JBL 高音扬声器放在柱子上。

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Arthur Dunn · 3 reviews · Verified · Experienced 2026-07-01 ·

Company makes it easy to select options

Company makes it easy to select options for stereo speakers to upgrade from stock auto speakers. The one's I got for my silverado dash made a huge difference at a good price with clear instructions.

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LENNY · 2 reviews · Verified · Experienced 2026-07-01 ·

Another Great Experience!

As always - grest servicd great spund guidance which leads to a great selectipn. Just 3 dsys in and pleased thus far!

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Mark W · 3 reviews · Verified · Experienced 2026-07-01 ·

I've always had excellent service from…

I've always had excellent service from Crutchfield. I have not purchased very many items from them, however I do have more than 15 years of purchasing experience with them. No complaints at all.

D
DAVE in the old toyota · 1 review · Verified · Experienced 2026-06-26 ·

Ultra fast shipping

Ultra fast shipping, ahead of schedule. Well packaged which I appreciate. Thanks guys! No need to buy anywhere else honestly. Faster than amazon lol.

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DAN CASSELS · 2 reviews · Experienced 2026-07-03 ·

I recently installed a Sony XAV-AX6000…

I recently installed a Sony XAV-AX6000 in my daughter's Honda HR-V because the factory stereo didn't have Apple CarPlay. During the installation, I ran into a wiring issue and called technical support. The technician was extremely knowledgeable, and together we determined that I appeared to be missing a cable. He immediately offered to send me a replacement at no charge. Later, I discovered that I had actually misplaced the cable, so the mistake was mine—not theirs. I called back, and they were able to cancel the replacement order. After I finished the installation, the steering wheel controls still weren't working. I contacted technical support again, and another technician patiently worked through the problem with me until everything was functioning perfectly. The steering wheel controls now work great. Every technician I spoke with was friendly, patient, and knowledgeable. They took the time to help me solve my issues without ever making me feel like I was asking stupid questions. That kind of customer service is hard to find these days. Because of the outstanding support I received, I'll gladly continue buying from them in the future, even if they cost a little more than other retailers. Great products backed by exceptional customer service are worth it.

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R G Gonzo · 3 reviews · Experienced 2026-07-03 ·

The Best Tech Support in the Biz!

I recently had help from Nolan in tech support. He guided me through my entire radio install with a level of patience that can only be reserved for Shaolin Monks. The install, without tech support was daunting. But with it, an absolute breeze. Highly recommend both Crutchfield and their tech support. Been buying from them since 2013.