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Crystal Central

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201 reviews

4.9201 reviews
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About Crystal Central

Data updated
Website
www.crystalcentral.com
Category
Hobbies & Crafts
Location
United States
Status
Unclaimed
Last 12 months
201 reviews
Replies to negative
33% (1/3)
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About this business

Engraved Crystal Awards, Crystal Gifts and Crystal Plaques for Every Occasion

Written by the business, not verified by us.

Is Crystal Central legit?

Crystal Central (www.crystalcentral.com) has a 4.9 out of 5 rating on OK.one, based on 201 user reviews collected here. It is listed under Hobbies & Crafts and its reputation is excellent. Praise is nearly unanimous, with 98% rating it 4 stars or higher; The business has replied to 33% of negative reviews; Reviews mostly discuss Product, Quality. Last updated 2026-08-25.

What reviewers say

AI generated

Reviewers overwhelmingly had a great experience with this company. Customers frequently praise the stunning craftsmanship of the crystal awards, noting how gorgeous the finished products look for special occasions. People also love how simple the ordering process is and deeply appreciate receiving digital proofs before production begins. Furthermore, the delivery service is consistently fast, with many packages arriving safely and well ahead of the expected schedule. Some reviewers were not happy with certain details, mentioning that the text print could sometimes appear small or unclear. Others also experienced occasional issues regarding delayed packages, uncleaned items after etching, or unexpected customization mistakes.

Auto-generated from all reviews of this business. For reference only.

What people say

Great options to choose from

Great options to choose from. I was able to fit all the writing and designs into the plaque with ease. Turned out amazing!

Reply from Crystal Central2026-01-19

Thank you so much for your kind feedback. We’re glad to hear that the design options worked perfectly for you and that everything fit just as you hoped. It truly means a lot to know the plaque turned out amazing. Thank you for choosing Crystal Central. — Crystal Central Team

Crystal Central is the best!

I would strongly recommend Crystal Central to anyone looking for this type of service. I guarantee they will exceed your expectations. The plaque I ordered turned out so beautiful and the quality was amazing. Crystal Central's customer service and level of professionalism is unmatched. They were very responsive, addressed all my concerns and worked with me to ensure I received the plaque on time.

Reply from Crystal Central2026-01-15

Thank you very much for your kind and thoughtful review. We truly appreciate you taking the time to share your experience with Crystal Central. We’re pleased to hear that your custom crystal plaque turned out beautifully and that the quality met the high standards you were looking for. Each plaque is handcrafted with care and attention to detail, and we’re glad the finished piece reflected that commitment. We also appreciate your recognition of our customer service and professionalism. Our team is committed to being responsive and addressing concerns in a timely and thorough manner, while working closely with our customers to ensure each order is completed accurately and delivered on time. Thank you again for your trust and recommendation. We look forward to creating something special for you again in the future. — Crystal Central Team

Bought a retirement gift

Bought a retirement gift. I found it easy to design and work with Crystal Central. Quick delivery. Quality product. I highly recommend.

Reply from Crystal Central2026-01-14

Thank you so much for your kind review and recommendation! We’re glad to hear that you felt the design process was easy and that the retirement gift was delivered quickly. Creating a meaningful retirement award is important, and we’re pleased that the quality met your expectations. Thank you for choosing Crystal Central. We truly appreciate your recommendation and look forward to assisting you again in the future. — Crystal Central Team

The award was perfect and was delivered…

The award was perfect and was delivered sooner than expected.

Reply from Crystal Central2026-01-08

Thank you for your wonderful feedback! We’re glad to hear the crystal award arrived sooner than expected and met your expectations. We truly appreciate the continued trust you place in Crystal Central and look forward to being part of future meaningful moments. — Crystal Central Team

GREAT product!!

GREAT product!!! Shipped & arrived in time for the presentation!!! Thanks

Reply from Crystal Central2026-01-08

Thank you for your great feedback! We’re so glad to hear the crystal plaque arrived on time and was a great fit for the presentation. We truly appreciate your trust in Crystal Central and look forward to being part of another meaningful moment in the future. — Crystal Central Team

I like that they’re easy to work with…

I like that they’re easy to work with and very helpful if you need help or have questions. I was very pleased with my product when I received it. Great company!

Reply from Crystal Central2026-01-04

Thank you for choosing Crystal Central and for taking the time to share your experience. We’re happy to hear that our team was easy to work with and helpful throughout your order. It’s great to know you were pleased with your crystal plaque. Thank you again for your kind words and for trusting Crystal Central. — Crystal Central Team

Service and product my wife loved it…

Service and product my wife loved it that is really the final test. Thank You

Reply from Crystal Central2026-01-07

We’re glad to hear that both our service and the crystal plaque turned out beautifully—and that your wife loved it. That truly means so much to us. Thank you for choosing Crystal Central for such a meaningful and heartfelt gift. We wish you many more meaningful moments to cherish. — Crystal Central Team

The process was incredibly fast and…

The process was incredibly fast and product is exactly what we ordered and looks fantastic.

Reply from Crystal Central2026-01-04

Thank you for taking the time to share your experience with us. We’re glad to hear the process was fast and that the final piece was exactly what you ordered. It’s great to know you were pleased with how it turned out. We appreciate your order with Crystal Central. — Crystal Central Team

51st Anniversary present

I was able to customize the standard verbiage. They produced it exactly as requested. I was a little concerned after learning it was manufactured and shipped from China, but amazingly delivery was flawless - even arriving a few days earlier than promised. And it's beautiful!

Reply from Crystal Central2025-12-31

Thank you so much for sharing your wonderful experience with us! 💎 We’re truly honored that you chose this crystal plaque as a meaningful anniversary gift. Celebrating a 51st anniversary is an extraordinary milestone, and it means a great deal to us to be part of such a beautiful story of love and commitment. We’re especially glad to hear that the customization turned out exactly as you envisioned. Each crystal plaque is carefully crafted and deep-etched to preserve not just words, but the emotions behind them—so it’s wonderful to know the final piece reflected that sentiment perfectly. We also appreciate your kind words about the delivery. Our goal is always to ensure the entire process runs smoothly, and we’re delighted it arrived even a little ahead of schedule. Thank you again for trusting Crystal Central with such a special anniversary keepsake. May this plaque continue to shine as a lasting symbol of love. — Crystal Central Team

I love the crystal retirement gift for…

I love the crystal retirement gift for our boss. Working with your company was a pleasure and I appreciate all the help. I wish I would have listened to your recommendation to not have any of the print in color. The dark colors do not stand out as well. All in all very satisfied with the service and the product thank you.

Reply from Crystal Central2025-12-29

Thank you so much for taking the time to share your kind review. We’re truly honored that you chose this crystal plaque as a retirement gift for your boss — recognizing not only an important milestone, but a career defined by dedication, leadership, and outstanding service. The sunflower crystal plaque you chose is a meaningful symbol of long service and leadership. It’s especially fitting for honoring a boss whose guidance, commitment, and influence have made a lasting impact on the organization and the people around them. Creating a piece that reflects that level of respect and appreciation is exactly why we do what we do. We also truly appreciate your thoughtful feedback regarding the color-filled engraving. Your insight is valuable, and we’re glad our team could support you throughout the customization process and offer guidance along the way. It was a pleasure working with you, and we’re grateful you trusted Crystal Central to help honor your boss’s retirement and celebrate a legacy of leadership and dedicated service. Thank you again for your support. — Crystal Central Team

Another fantastic looking piece!

Another fantastic looking piece! Great folks, quick turnaround, and always a quality looking piece that is truly a great way to recognize our employees!

Reply from Crystal Central2025-12-24

Thank you so much for your kind words and continued trust in Crystal Central. We’re truly honored to know that this handcrafted crystal plaque once again met your expectations. Design #512-B is thoughtfully created to commemorate retirement and to express sincere appreciation for a career defined by leadership, dedication, and excellence. From the personalized artwork to the precision deep-etched crystal details, every element is designed to respectfully honor a significant professional milestone. It means a great deal to our team to be part of recognizing such distinguished service with a piece that reflects both achievement and lasting impact. We’re especially grateful for your feedback regarding our quality craftsmanship and quick turnaround. Thank you again for choosing Crystal Central to help celebrate an important career achievement. We truly appreciate the opportunity and look forward to working with you again. — Crystal Central Team

All Star Quality!

I have ordered several times, and they always deliver fast turnaround time and quality awards and packaging! Often, I have customization and even if they can't do something because of sizing or clarity in Logo they come up with other ideas to accommodate.

Reply from Crystal Central2025-12-25

Thank you so much for your wonderful review and for continuing to choose Crystal Central. We truly appreciate your recognition of our fast turnaround time, the quality of our crystal awards and packaging. We’re also glad our team could offer thoughtful alternatives when customization details required adjustments, ensuring the final pieces maintained clarity and meaning. Creating crystal plaques that honor dedication and recognize meaningful contributions is at the heart of what we do. Thank you for your continued trust and support. — Crystal Central Team

Very responsive to my questions about…

Very responsive to my questions about design, size, etc. Got back to me quickly with answers and with templates . Plaque came out beautifully!Q

Reply from Crystal Central2025-12-24

Thank you for your kind feedback! We’re so glad to hear that our team was responsive to your design and sizing questions, and that the templates were helpful throughout the process. Design #170 is a crystal plaque created to express heartfelt appreciation and special recognition, and we’re delighted to know the finished piece came out beautifully and reflected the importance of honoring years of dedicated and committed service. Thank you for choosing Crystal Central. We truly appreciate the opportunity and look forward to working with you again. — Crystal Central Team

That it truly is a real company

Product is very nice. Craftsmanship shop is excellant

Reply from Crystal Central2026-01-05

Thank you so much for taking the time to share your feedback. We’re glad to hear that you were happy with the product and that the craftsmanship met your expectations. At Crystal Central, we take great pride in the quality and care that go into each piece, so your kind words truly mean a lot to us. Thank you for choosing Crystal Central—we sincerely appreciate your trust and support. We hope to create something meaningful for you again in the future. — Crystal Central Team

They did an awesome job capturing my…

They did an awesome job capturing my parents' 50th anniversary celebration. Thank you

Reply from Crystal Central2025-12-22

Thank you so much for sharing your experience with Crystal Central. We are truly honored to have helped create a crystal plaque that celebrates such a meaningful golden anniversary milestone. A 50th anniversary is a rare and beautiful moment—one that represents a lifetime of love, commitment, and shared memories. Capturing that story in crystal is something we approach with great care and heart. We’re delighted to hear that the piece reflected the spirit of the celebration and the love being honored. Designing personalized anniversary gifts that preserve these once-in-a-lifetime moments is exactly why we do what we do. Thank you for choosing Crystal Central to be part of this special celebration. It means a great deal to us. — Crystal Central Team

Board retirement gift

The site was easy to use. We were able to create a beautiful gift personalized with our Board members name and years of service. It was an easy upload of our logo and delivered quickly. The piece was beautiful with protected packaging to fully protect the glass. Thank you!!! We will definitely order again in the future!

Reply from Crystal Central2025-12-19

Thank you so much for your thoughtful and generous review! We are truly honored that Crystal Central could be part of such a meaningful board retirement gift. Recognizing leadership and celebrating years of dedicated service at the time of retirement is incredibly special, and it means a great deal to us to know the award reflected that appreciation so well. We’re delighted to hear that the customization process—from uploading your logo to final delivery—was smooth and efficient, and that the finished award arrived quickly and securely packaged. Every piece we create is carefully handcrafted and engraved with the intention of honoring important milestones and lasting contributions. Retirement marks both an important transition and a lasting legacy, and we’re grateful you trusted Crystal Central to help commemorate that moment with a recognition piece worthy of the leadership and service being celebrated. Thank you again for your kind words and support. We truly look forward to creating more meaningful, personalized awards for you in the future. — Crystal Central Team

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