Purl Soho (www.purlsoho.com) has a 4.9 out of 5 rating on OK.one, based on 63 user reviews collected here. It is listed under Hobbies & Crafts and its reputation is excellent. Praise is nearly unanimous, with 96% rating it 4 stars or higher. Last updated 2026-08-10.
Purl Soho has amazing products! They ship in a timely manner and are always as gorgeous as they look in the photos. I loved visiting their NY brick and mortar store and warehouse but ordering online is definitely the next best thing. Highly recommend Purl Soho!!!!
My shopping experience was great from start to finish! I inquired about different color options for my project, and I received a prompt, very detailed, thoughtful reply from a human (not AI!) complete with a photo of color cards next to each other so I could compare shades side by side. My order was shipped and received much more quickly than from any other online yarn shop. My yarn - Cotton Chirp DK - was well packaged and is currently on my needles. The baby blanket I am making is turning out so soft and squishy! I have already placed a second order, which was an equally pleasant experience. Purl Soho lives up to the hype!
I love the quality, pricing, speed of delivery & website ease! The customwr service team with above & beyond to assist me with a colorway that was no longer available on the website. My favorite yarns are Linen Quill & Santolina! I love the sales and the free shipping for orders over $95 which helps my budget while increasing my stash. Whenever I have a new project, my first reaction is to reach for my Purl Soho collection.
Purl Soho is a wonderful source for me for beautiful yarn, great tips for teaching (my go-to for online instruction on key finishing tips). The customer service is also so awesome - when wanting a special yarn or advice regarding combining yarns. LOVE YOU ALL!!
The absolute best yarn - they never disappoint!
Love Good Wool. It's my go to yarn! For fingering I love your linen quill!
Fantastic customer service and absolutely beautiful yarns!
Quick response and got good advice about yarn
Purl Soho is my go-to for yarn, project ideas, really everything!
Purl Soho customer service should be the model for all businesses. The staff are knowledgeable about their products and knitting, they answer questions personally and promptly. And their yarns are beautiful!
My first time ordering experience with Purl Soho was really spectacular. My order unfortunately arrived in a damaged state, but Purl Soho was so quick to rectify the issue and provide support. I’ve always heard that their customer service is phenomenal and I concur! I’ve been slowly enjoying my beautiful yarn and am looking forward to placing more orders with them in the future!
I love Purl SoHo and have beeen a custermer the past decade
Excellent quality, fast delivery
Linen Quill Minis - Beach Walk Bundle: I was pleasantly surprised by the fast shipping; the package was very well packaged. The yarn is beautiful and a joy to work with. I'm currently knitting the Quaking Aspen Wrap, which has received many compliments from my knitting friends! The only downside was the price—I paid full price, and just two days after receiving the bundle, the price dropped by 25%. I wish there were a way to adjust the price. edit: thank you for a great costumer service.
Oh goodness! We're glad you're enjoying the Linen Quill Minis, but we never want you to think you'd miss out on a sale because you purchased a discounted item a couple of days beforehand. If you bought something that goes on sale (or on a deeper discount) within 14 days of your original purchase, we are always happy to honor the new sale price. Just send an email to [email protected] with your name and order number, and we will refund your payment method with the price adjustment. We'll go ahead and process that for you on our end, but feel free to reach out directly if this ever happens again!
The June Worsted Greenfinch Yellow looks more yellow in the Simple Tee pattern pictures. I was expecting a true yellow color. However, as hinted at in the name, it's definitely a greenish yellow. I like the color but was sorry it's not pure yellow. I like the cotton/linen yarn, though not sure about the rough dark bits mixed in. From the linen?
We're so sorry your yarn wasn't as true a yellow as you were hoping! If you would like to return or exchange it for something you would like better, we'd be happy to send you a complimentary return shipping label. Please email us at [email protected] and we can set that up! And yes, you’re absolutely right; the rustic nature of the yarn comes from the long-staple linen. We love its wild nature and that it softens up beautifully after machine washing and drying. Let us know how you've ended up feeling about it! We really appreciate you sharing your thoughts, and again, if you decide you'd like a different yarn, we are glad to get you one that you really adore!
The yarn arrived very quickly and I'm anxious to start my projects, but I have a couple of others I need to finish first.
Purl Soho is a wonderful knitting site. Their yarn and expertise are truly incredible. Always answer questions quickly and clearly. I only wish they had a store.
Im finding the process of knitting the Little Nest pouch very frustrating. Also I wish the patterns for your projects were also straight forward, leaving out pictures, etc. Instead of the customer having to spend lots of time editing. Thanks Georgia P.S. Blankets are wonderful!
We're so sorry you haven't had an satisfying experience with this pattern! We're eager to ensure you get the most out of your project and enjoy it from beginning to end, so we've reached out from [email protected] to see if we can help answer any questions or set up a custom 1-On-1 Help session. We also completely understand that patterns can be easier to digest and navigate without additional pictures. Please know you can reach out to us any time using the email above, and we'll be happy to send you a pared-down copy of any free pattern you'd like!
Pouf yarn is gorgeaous Customer service was very good ! The Elementary scarf pattern and pouf yarn make a beautiful Wrap !
63 reviews matching