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Crystal Central

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201 reviews

4.9201 reviews
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About Crystal Central

Data updated
Website
www.crystalcentral.com
Category
Hobbies & Crafts
Location
United States
Status
Unclaimed
Last 12 months
201 reviews
Replies to negative
33% (1/3)
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About this business

Engraved Crystal Awards, Crystal Gifts and Crystal Plaques for Every Occasion

Written by the business, not verified by us.

Is Crystal Central legit?

Crystal Central (www.crystalcentral.com) has a 4.9 out of 5 rating on OK.one, based on 201 user reviews collected here. It is listed under Hobbies & Crafts and its reputation is excellent. Praise is nearly unanimous, with 98% rating it 4 stars or higher; The business has replied to 33% of negative reviews; Reviews mostly discuss Product, Quality. Last updated 2026-08-25.

What reviewers say

AI generated

Reviewers overwhelmingly had a great experience with this company. Customers frequently praise the stunning craftsmanship of the crystal awards, noting how gorgeous the finished products look for special occasions. People also love how simple the ordering process is and deeply appreciate receiving digital proofs before production begins. Furthermore, the delivery service is consistently fast, with many packages arriving safely and well ahead of the expected schedule. Some reviewers were not happy with certain details, mentioning that the text print could sometimes appear small or unclear. Others also experienced occasional issues regarding delayed packages, uncleaned items after etching, or unexpected customization mistakes.

Auto-generated from all reviews of this business. For reference only.

What people say

Fantastic service

I've been using Crystal Central for about 10 years now to purchase awards for our an annual conference our non-profit has. They do quality work and always get the product to me on time. And they work with me on design changes via an interactive proofing process via email. Recipients always love the look and feel of the impressive looking award!

Reply from Crystal Central2026-02-11

Thank you for your wonderful review and for trusting Crystal Central over the years. We’re honored to support your annual conference awards and are glad to hear that the quality and on-time delivery continue to meet your expectations. It’s great to know our interactive email proofing process makes design updates smooth and collaborative. Creating impressive crystal awards that recipients truly appreciate is always our goal. We truly value our partnership and look forward to working with you again. — Crystal Central Team

This was easy

This was easy, and customer service was great and helped me work on moving some words around!

Reply from Crystal Central2026-02-04

Thank you for your kind words! We’re glad to know our process was easy and that we could support fine-tuning the wording to get everything just right. We appreciate you choosing Crystal Central and were pleased to be part of your order. — Crystal Central Team

Incredibly easy to make purchases

Incredibly easy to make purchases. Very helpful staff.

Reply from Crystal Central2026-02-05

Thank you for your kind review. We’re glad to hear that the ordering process was easy and that our team was helpful. Making custom crystal awards simple and enjoyable is something we truly value. We appreciate your trust in Crystal Central. — Crystal Central Team

above and beyond

communications were great and prompt. always willing to make changes as needed. They exceeded my expectations. would definitely recommend them.

Reply from Crystal Central2026-01-29

Thank you so much for your kind words! We’re really glad to know that the communication and our service met your expectations. Creating a custom crystal plaque that feels just right is always our goal, and we always put great care into every detail. Thank you for the recommendation — we’d be honored to work with you again anytime. — Crystal Central Team

You All Stayed In Contact with Me!

You All Stayed In Contact with Me!! Thru. Email.. Sending Me Proofs To Make Sure My Crystal Design Was Correct.. & Letting Me Know My Purchase Had Been Completed & Sent Me Picture Email To Approve It!!.. & To Let Me Know My Purchase was Shipped!

Reply from Crystal Central2026-02-03

Thank you so much for your thoughtful review! We’re really happy to hear that our team’s communication, email updates, and design proofs helped make everything clear and seamless. Making sure every crystal award is reviewed, approved, and crafted exactly as expected is something we truly care about. We’re also pleased to know that the artwork approval process and shipping updates kept you informed every step of the way. Thank you for trusting Crystal Central—we truly appreciate it! — Crystal Central Team

Gorgeous plaque

Gorgeous plaque, timely service, and prompt delivery. Thank you so much for you excellent work.

Reply from Crystal Central2026-01-28

Thank you so much for your wonderful words! We’re delighted to hear you found the plaque gorgeous and that our service and delivery met your expectations—it truly means a lot to us. — Crystal Central Team

Product was just as expected

Product was just as expected. Confirmation of artwork/text on item was excellent, as some changes were originally required. It was simple to make sure that the final product was correct. Delivery was quicker than expected. Packaging was exceptional too.

Reply from Crystal Central2026-01-28

Thank you so much for your kind words. We’re glad to hear the plaque turned out just as expected. It’s great to know the delivery and packaging exceeded expectations as well. — Crystal Central Team

Great Service and Unique Product

I found the assistance I received invaluable to my efforts to obtain a personalised, and valued Golden Anniversary commemoration gift.

Reply from Crystal Central2026-01-30

Thank you so much for your kind words and for choosing Crystal Central again. We’re glad to know our team could assist you in creating a personalised crystal award for such a meaningful occasion. Your continued trust truly means a lot to us. We hope this handcrafted crystal piece will be a lasting and valued keepsake. — Crystal Central Team

The mere fact that it came so much…

The mere fact that it came so much earlier than later was big for me. I appreciate the early delivery so today is his birthday and it's perfect! Thank you great job!!!

Reply from Crystal Central2026-01-22

Thank you so much for sharing your experience with us. We’re so glad it arrived earlier than expected and could be part of your celebration. Knowing the piece helped express appreciation and made the day even more meaningful for the recipient truly means a lot to us. Each custom crystal piece is carefully crafted to celebrate special moments, and we’re happy this one played a small part in such an important occasion. Thank you for choosing Crystal Central again. We truly appreciate the opportunity to be part of your celebration. — Crystal Central Team

Fast and communative

Fast and communative What really blew me away was the quality of the award and the way it was shipped

Reply from Crystal Central2026-01-21

Thank you for your feedback. We’re glad to hear that the quality of the award stood out to you and that the shipping experience made a positive impression. We truly appreciate you choosing Crystal Central. — Crystal Central Team

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