Engraved Crystal Awards, Crystal Gifts and Crystal Plaques for Every Occasion
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Is Crystal Central legit?
Crystal Central (www.crystalcentral.com) has a 4.9 out of 5 rating on OK.one, based on 201 user reviews collected here. It is listed under Hobbies & Crafts and its reputation is excellent. Praise is nearly unanimous, with 98% rating it 4 stars or higher; The business has replied to 33% of negative reviews; Reviews mostly discuss Product, Quality. Last updated 2026-08-25.
What reviewers say
AI generated
Reviewers overwhelmingly had a great experience with this company. Customers frequently praise the stunning craftsmanship of the crystal awards, noting how gorgeous the finished products look for special occasions. People also love how simple the ordering process is and deeply appreciate receiving digital proofs before production begins. Furthermore, the delivery service is consistently fast, with many packages arriving safely and well ahead of the expected schedule.
Some reviewers were not happy with certain details, mentioning that the text print could sometimes appear small or unclear. Others also experienced occasional issues regarding delayed packages, uncleaned items after etching, or unexpected customization mistakes.
Auto-generated from all reviews of this business. For reference only.
Our congregation was very impressed with the craftsmanship and design of the plaque. Thank you so much for your service and quick delivery. She really loved it! Once again thank you.
Reply from Crystal Central2026-03-27
We’re so glad to hear the plaque was so well received by your congregation. It’s wonderful to know the craftsmanship and design made a strong impression, and that the process felt smooth along the way.
We’re also glad it arrived quickly and was so well appreciated. It truly means a lot to hear that.
— Crystal Central Team
This is such high quality from customer service to the product ordered and it came early and was packaged so carefully! Will use again for sure!
Reply from Crystal Central2026-03-27
We’re so glad to hear everything came together so well—from the service experience to the final crystal piece. It’s great to know it arrived early and was carefully packaged.
We truly appreciate your kind words and are happy to hear you’d choose us again.
— Crystal Central Team
Fast service and production of crystal. Good quality product and packaging.
Reply from Crystal Central2026-03-25
We’re glad to hear the service and production were quick, and that the crystal plaque arrived with the quality and packaging you expected.
We appreciate the opportunity to work with you again.
— Crystal Central Team
Those on the phone were so lovely and helpful to assure me that all was perfect.
Reply from Crystal Central2026-03-20
Thank you for your kind words. We’re so glad to hear our team was helpful and that the process felt smooth and reassuring.
We hope the engraved crystal plaque made a special graduation gift for such a proud moment.
— Crystal Central Team
Quick turnaround. Excellent service from ordering to receiving the finished product.
Reply from Crystal Central2026-03-24
We’re glad to hear everything moved quickly from order to delivery and that the process was smooth throughout.
We appreciate the opportunity to create your crystal piece.
— Crystal Central Team
Turn around time was quick for the order, and they even corrected an error in the year I entered to be etched into the plaque before making it. Very satisfied with the outcome.
Reply from Crystal Central2026-03-20
Thank you for sharing your experience. We’re glad to hear the turnaround was quick and that our team was able to catch and correct the engraving detail before production.
We’re pleased to know the final crystal plaque met your expectations.
— Crystal Central Team
First of all, the ease in which to begin editing your project. Being able to see it as you move along is a game-changer! Then, the timeliness of your response, to review and proof was amazing! And lastly, most plaques are about 6" give or take, but yours is 10" and that is wonderful. My recipient is a big guy, and that just works wonders being able to give him a sizeable plaque. Additionally, the shipping speed and packaging was great. Lastly, the quality and clarity of your lettering is worth every penny! I will only purchase my awards and trophies from you all from now on...thank you so much!!
Reply from Crystal Central2026-03-18
Thank you for your thoughtful review. We’re so glad to hear the design process, proofing, and turnaround all came together smoothly, and that the larger crystal plaque made such a great impression.
It’s especially rewarding to know the clarity and precision of the engraving met your expectations. We truly appreciate your trust and look forward to creating more meaningful recognition pieces for you.
— Crystal Central Team
Thank you for your kind words. We’re glad the engraved crystal plaque turned out beautifully and made a meaningful anniversary gift.
— Crystal Central Team
The service was provided very good and fast. God bless you all.
Reply from Crystal Central2026-03-16
Thank you for your kind words. We’re glad to hear the service was fast and helpful.
It was an honor to create the engraved crystal plaque for this special recognition.
— Crystal Central Team
It is the 3rd one I have bought and everyone liked it.
Reply from Crystal Central2026-03-16
Thank you for choosing Crystal Central again. We’re glad to hear the crystal plaque was well received and that everyone liked it.
It’s always meaningful for us to create engraved crystal awards that mark special moments.
— Crystal Central Team
Excellent experience from start to finish. The crystal plaque turned out beautiful and exactly as expected. Their team was very responsive to emails and great to work with throughout the process. The final result looked amazing and was very high quality. I would definitely recommend them to anyone looking for a professional and reliable service.
Reply from Crystal Central2026-03-12
Thank you for sharing such a thoughtful review. We’re glad to hear that the entire process—from the initial design to the final result—met your expectations.
It’s wonderful to know the crystal plaque turned out beautifully and that our team’s responsiveness helped make the experience smooth along the way. Creating high-quality crystal plaques that match the approved design is always our goal.
We truly appreciate your recommendation and your trust in Crystal Central.
— Crystal Central Team
Love the product . It was easy to order and was delivered in a very timely fashion
Reply from Crystal Central2026-03-12
Thank you for your kind review. We’re glad to hear that you love the product and that the ordering process was easy.
It’s great to know the award arrived in a timely manner. Thank you for choosing Crystal Central.
— Crystal Central Team
They took my chicken scratch of an idea and made it a beautiful award worthy of displaying in an office of 250 people. Great value for the item as well. Thank you!
Reply from Crystal Central2026-03-11
Thank you for sharing your experience! We’re so glad our team could help turn your initial idea into a beautiful crystal award worthy of display.
It’s always rewarding to see a concept come to life through the design and engraving process, and we’re pleased to hear you found great value in the final piece.
Thank you for choosing Crystal Central.
— Crystal Central Team
Always a great product! I have used Crystal Central for 10 separate orders over the last eight years and they always deliver!
Reply from Crystal Central2026-03-11
Thank you for your continued support over the years! We’re pleased to hear that the products have consistently met your expectations.
It truly means a lot to our team that you’ve chosen Crystal Central for so many orders, and we appreciate the opportunity to continue working with you.
— Crystal Central Team
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