been
Super 👍 open
Reply from Credit Union of New Jersey2026-03-26
Thank you for your feedback!
About Credit Union of New Jersey
Data updated- Website
- www.cunj.com
- Category
- Money & Insurance
- Location
- United States
- Status
- Unclaimed
- Last 12 months
- 205 reviews
- Replies to negative
- 57% (4/7)
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About this business
Credit Union of New Jersey is a member-owned financial cooperative providing banking services including savings, loans, and other financial services to it's members for over 75 years.
Is Credit Union of New Jersey legit?
Credit Union of New Jersey (www.cunj.com) has a 4.7 out of 5 rating on OK.one, based on 205 user reviews collected here. It is listed under Money & Insurance and its reputation is excellent. 89% of reviews are 4 stars or higher and 1% are 1 star; The business has replied to 57% of negative reviews. Last updated 2026-09-05.
What people say
The agent was knowledgeable
The agent was knowledgeable, quick and efficient. She had us out fairly quickly.
Reply from Credit Union of New Jersey2026-03-26
We're happy to hear that our agent's knowledge and efficiency ensured a quick and positive experience. Thank you for your valuable feedback!
I came to the Headquarters for a family…
I came to the Headquarters for a family transaction and I sat with Fabiola. She understood our needs and amidst our sorry provided an exceptional service. I’m grateful for her services. I thought I should share this experience with your leadership team. Thank you.
Reply from Credit Union of New Jersey2026-03-26
We appreciate you sharing your experience. We are happy to hear that our team member delivered exceptional service and understood your needs during a difficult time. Thank you for acknowledging their efforts.
Representative was very patient taking…
Representative was very patient taking their time assisting me with my questions and address my concerns. Thank you
Reply from Credit Union of New Jersey2026-03-26
We're happy to hear that our representative was patient and helpful in addressing your questions and concerns. Thank you for sharing your positive experience with us!
Helpful and courteous tellers
Reply from Credit Union of New Jersey2026-03-26
Thank you for your positive feedback!
The customer service via calls or email
The customer service via calls, email or walk in is consistent and kind. The professional virtual and electronic processes are so appreciated and will reach many who are unable to stop by for service. Thank you!
Reply from Credit Union of New Jersey2026-03-19
We're so happy to hear that you have had a positive experience with us. We greatly appreciate you taking time to provide feedback. Thank you again!
Nice and always helpful
Nice and always helpful. Help me in every step for my loan approval.
Reply from Credit Union of New Jersey2026-03-19
We're happy to hear that our team was helpful and supportive during your loan approval process. Thank you for your positive feedback!
Activity conducted in a professional…
Activity conducted in a professional and timely manner.
Reply from Credit Union of New Jersey2026-03-19
Thank you for your feedback!
Alyson made this process quick and…
Alyson made this process quick and easy. She answered all of my question😁
Reply from Credit Union of New Jersey2026-03-17
We're so happy to hear that, thank you for your positive feedback!
Jen and crew were amazing!!
Jen and crew were amazing!!! They had my car loan approved at an interest rate which was a full TWO points lower then what CarMax approved me for. I picked up the check within 24 hours and the process of picking it up took under 5 minutes. A+++ Customer service!! Thank you CUNJ!
Reply from Credit Union of New Jersey2026-03-16
We're so happy to hear that you had such a positive experience. Thank you for taking the time to provide us with feedback!
Anthony was a pleasure to deal with!
Anthony was extremely helpful and a pleasure to deal with!!
Reply from Credit Union of New Jersey2026-03-17
We're so happy to hear that you had a great experience. Thank you for taking the time to share your positive feedback with us!
This is really one of the best
This is really one of the best services I've ever seen so far, excellent customer service, everything simple and easier. #keep reigning forever
Reply from Credit Union of New Jersey2026-03-12
We're happy to hear that you had such a wonderful experience! It's great to know that you found our service and customer support to be simple and easy. Thanks for your positive feedback!
Savings Options!
I love the different savings accounts available as well as the Money Market Accounts. Being able to pick and choose which vehicle to place your money into is very important! The CUNJ definitely provides those options!
Reply from Credit Union of New Jersey2026-03-11
We're happy to hear that! It's great to know that having options for your money is important to you, and that our services meet your needs. Thanks for your feedback!
Easy
Easy. No hassle transaction to deposit into another credit union.
Reply from Credit Union of New Jersey2026-03-12
We're happy your transaction was easy and without hassle. Thank you for sharing your positive experience with us; we appreciate it.
Really great customer service and…
Really great customer service and attention to details.
Reply from Credit Union of New Jersey2026-03-12
We're happy to hear that you had a great experience with our customer service. Thank you for your positive feedback!
The rep handled all my concerns i a…
The rep handled all my concerns i a professional manner.
Reply from Credit Union of New Jersey2026-03-12
We're happy to hear that our representative addressed your concerns professionally. Thank you for your positive feedback and time!
Good not bad
Reply from Credit Union of New Jersey2026-03-09
Thank you Bilal for your review!
It's always a fast process and the…
It's always a fast process and the staff is awesome!!!!!
Reply from Credit Union of New Jersey2026-03-06
Thank you so much for your feedback; we greatly appreciate it!
Online banking is the best.
Reply from Credit Union of New Jersey2026-03-06
We're happy to hear that you find online banking to be the best! Thank you for your positive feedback; we appreciate it.
Great service
Reply from Credit Union of New Jersey2026-03-06
Thank you for sharing your positive feedback with us!