Akon

Customer service was awesome and the…

Customer service was awesome and the product showed up just as described.

Mike SackettUnited States · 1 review · Experienced 2026-08-26 · Posted 2026-08-27

Always responsive to questions and…

Always responsive to questions and changes made in the order process. Kept me up to date on delivery. I actually had miscalculated the length of my curtain but together were we able to come up with solution at a reasonable cost. Very impressed with the quality of the track system and curtain. Thank you!!

I have placed 4 orders with Akon over…

I have placed 4 orders with Akon over the last year and I am very impressed with the quality of their work and the materials used. When I received the last order (heavy cloth curtains) I saw that it had been opened by US Customs and Border Protection (their yellow tape was all over the package). As I was putting up the curtains, I noticed a 5" cut in one of the panels. I contacted Akon and let them know what I found and that I thought US Customs was most likely responsible. Michael Davis, from Akon contacted me and said they were going to send a replacement panel free of charge. Although they did not have to do this, this is the type of Customer Service that I have enjoyed since I started doing business with this quality company.

Service was prompt and courteous

Service was prompt and courteous, enjoyed working with Patrick, very attentive to my needs, thank you!

This was my first time purchasing from…

This was my first time purchasing from Akon. The customer service and communication is excellent. Our order was needed sooner than anticipated; the company did what they could to assist us. Our Sales associate, Michael Davis, was very responsive and helpful.

Great Service from May Mitchell

Great Service from May Mitchell. She did a great job of guiding me thru an order problem. She stayed in constant contact with me during the proccess.

Diego Barriga WangUnited States · 1 review · Experienced 2026-08-20 · Posted 2026-08-20

Michael Davis helped get this order…

Michael Davis helped get this order completed and shipped out asap!

Great product and awesome customer service

We bought a curtain two years ago and we noticed that where the screws and washers were, it was ripping. I emailed Akon about our curtain. Our representative May at Akon was awesome with communication and keeping us informed with what was happening with our replacement. We have been very happy with our product and the customer service from Akon.

Ordering was super easy and fast

Ordering was super easy and fast. Customer Service was the best I have seen in a long time! They actually respond to your emails! Michael Davis assisted me with all of my questions and kept me updated on my order progress and shipping details!!

Great customer service

Great customer service. We had a situation where we needed to have a curtain modified after it was delivered. Representative Michael Davis was very timely in his response and assisted with setting up shipping both ways, as well as coordinating the modifications to our needs. Akon turned around the modified curtain in two days and returned back to us. We will continue to use Akon moving forward for all future needs.

I had an excellent experience working…

I had an excellent experience working with AKON, and especially with Michael Davis. From the beginning, Michael was extremely patient and willing to listen to what I was trying to accomplish. My project was a little different from a typical commercial application because I was looking for a customized curtain solution for my residential garage. I had many questions, measurements, pictures, and ideas, and Michael took the time to work through all of them with me. I am also a very visual person, so I appreciated Michael taking the time to explain the different options, provide visuals, and help me understand how the various configurations would work. There were several changes and adjustments during the process, and he never made me feel like I was being difficult or asking too many questions. Instead, he continued to work with me until we arrived at a configuration that I felt comfortable ordering. The communication, patience, and personal attention I received from Michael made a big difference in my decision to move forward with AKON. The order was completed and delivered, and everything arrived as expected. I have not had the opportunity to fully use the curtain system yet, so I cannot comment on its performance at this time. However, I can confidently say that my experience with Michael and the customer service I received during the ordering and customization process was excellent. Thank you, Michael, for your patience, professionalism, and willingness to work with me throughout the entire process. I truly appreciate it.

Kevin WafulaUnited States · 2 reviews · Experienced 2026-08-12 · Posted 2026-08-15

Greatly appreciate Robert Baldwin’s support

Greatly appreciate Robert Baldwin’s service, he kept me informed of the status of my order every step along the way from fabrication, shipping scheduling, shipping, and till delivery. When one of my packages was miss-delivered to my neighbors house down the street, Robert quickly jumped on Google and did some Google-fu using the FedEx delivery confirmation picture and identified the neighbors address that the package was delivered to. I was able to get the package from the neighbor. Robert’s customer support is world class and and by far the best experiences I have had purchasing custom factory fabricated products. The process entails a lot steps, having someone who keeps you in the loop of process is a great value addition. Kevin W.

I had ordered the wrong part…

I had ordered the wrong part originally, Robert helped me get this corrected and items showed up right and in good shape.

Robert Baldwin from Customer Support

Robert was amazing to work with. We had a few hiccups with PO being sent to a previous employee and not making it to the right people. We expected our shipment sometime in April and that is how we realized there was an issue. He helped getting everything on track and then provided periodic updates. He even notified us when the skirts were getting shipped along with tracking info. Thank you so much for all your help!

Great communication and shipped early

Quick Action

Had some issues with a few rollers, Michael Davis & Akon acted quickly and sent some replacements.

Working with Michael Davis was a great…

Working with Michael Davis was a great experience. He made every effort to ensure the materials arrived on time at the Vuteq USA Kentucky Plant. Michael went above and beyond to assist me with this order, and I truly appreciate his dedication, responsiveness, and outstanding customer service. Thank you, Michael, for all your help and support throughout this process. It was a pleasure working with you.

Beth VollbeerUnited States · 1 review · Experienced 2026-08-03 · Posted 2026-08-03

I experienced excellent customer…

I experienced excellent customer service at Akon, thanks especially to Michael Davis. I appreciate their attentiveness and dedication to ensuring my order was accurate. I will definitely shop here again.

Great Experience

May Mitchell did great job expediting the order and making sure its all delivered on time.

My experience from the beginning with Rob…

My experience from the beginning with Rob was smooth, professional and handled expeditiously. 👍👍👍👍👍