AKON provides a wide selection of Industrial Curtains and Warehouse Curtains. Our Industrial Curtain Walls & PVC Strip Curtains are custom made and durable.
Is Akon legit?
Akon (www.curtain-and-divider.com) has a 4.7 out of 5 rating on OK.one, based on 103 user reviews collected here. It is listed under Home & Garden and its reputation is excellent. Praise is nearly unanimous, with 93% rating it 4 stars or higher; The business has replied to 86% of negative reviews; Reviews mostly discuss Product, Customer service, Quality. Last updated 2026-08-31.
What reviewers say
AI generated
Reviewers overwhelmingly had a great experience with this company. Customers frequently mention that the online ordering process is completely smooth and straightforward, while noting that the custom-made curtains and tarps are exceptionally durable and well-built. People also deeply appreciate the helpful staff who provide attentive communication, friendly customer care, and expert guidance throughout the entire project.
However, some people mentioned that certain custom items experienced unexpected material shrinkage over time or slight alignment issues upon installation. Some reviewers were not happy with customer service when trying to resolve frustrating delivery delays, missing hardware, or replacement requests.
Auto-generated from all reviews of this business. For reference only.
I am very pleased with the custom 30 mil clear vinyl curtains I purchased. They were easy to install and look great. The curtains gave our patio a finished and clean look. It also provided a protective barrier against wind and rain while still being able to enjoy our view. That allows us to use our heated outdoor area even on cold, rainy, snowy or windy days. I would recommend this company to friends and family and will purchase from them again when the need arises.
All my tarps were custom made for many cut outs and zippers. 8 in total. 1st tarp I received came to me too small but they replaced it right away. The other 7 fit perfect for my unusual project. Absolutely would recommend Akon Tarps.
I received the panels pretty quickly - within about 20 days between ordering them and them being at my house. Measurements were pretty spot on (I added a few inches on each side when measuring). I accidentally picked the wrong color for the webbing but called them the next day and they were able to change it to the black color. After the fact, I received a few emails with status of my order and an email once the panels shipped with tracking number. They even followed up about 2 weeks after delivery to check and make sure the installation went smooth and I had no questions. I was a bit worried about this whole process because the panels aren’t cheap and my measuring skills aren’t the best but I was pleasantly surprised. Highly recommend if you need your screened in porch covered up for the winter!
I needed tracks and curtains for a uniquely shaped room in my business, and it was incredibly hard to find a company that could handle the project. Akon Curtains was the perfect solution. The process was very easy from start to finish, and the pricing was extremely reasonable. Before finding them, I was either getting cheap quotes for products that wouldn’t hold up in a commercial setting or outrageously expensive options. I highly recommend this company. I work with a lot of vendors, and they are definitely a cut above most.
The ordering process was smooth with good help online and on the phone for the details. The order arrived when predicted and the quality of the items was superb.
Horrible. Ordered tarps from them, thinking they were manufactured in the US, turns out they outsource the production to China when “their factories are at max capacity.” This of course means that items can get stuck in customs, which then aren’t delivered in the time window listed on their site.
Their customer service is horrible when trying to resolve this issue. Classic foreign call center, reassure they will call you back and don’t, pass the issue along but never resolve it.
Just a horrible experience all around. Still don’t have my $1100 of tarps that I ordered over a month ago.
Save yourself some money and just buy them from Aliexpress, since they’re likely coming from the same factory.
Reply from Akon2025-12-11
Hi Austin, I’m really sorry for the experience you’ve had , both with the delay and with our communication. This is absolutely not the standard we aim for.
Most of our tarps are produced in the US, but during peak demand we have use trusted partner factories, including overseas, so we can keep up with orders. (They are not the thin film Temu tarps we can assure you of that. The material is the same thickness and quality as our USA factory panels.) When that happens, customs inspections can occasionally cause delays, and in your case we clearly did not set the right expectations or keep you properly updated. That’s on us.
What’s even more disappointing is that you felt passed around and not called back. Our support team, regardless of where they’re based, is supposed to own the problem until it’s fixed. We’re reviewing your interactions with us so we can address this internally and improve our process.
Again, thank you for bringing this to our attention,
Overall the ordering process was straight forward and everyone I worked with was very helpful. Robert Baldwin took extra time to work with me on shipping options and overall any other questions I had. He provided better support than I was expecting. Pricing was fair and the quality of the materials is great.
I am writing to highly recommend Akon for your industrial curtain requirements.
Our experience working with them, from design through manufacturing, has been excellent. Erica provided wonderful support on the sales side, and Michael was great to work with regarding parts and service.
I would recommend Akon for your industrial curtain needs.
Best regards,
Phil Tom
I received excellent support from Robert in Customer Service. He helped work us through a production issue pertaining to my order and kept me engaged throughout the entire process in a professional manner. Though I am just a simple residential customer, it is great to have outstanding service and I’m very pleased with the results.
Enthusiastic at First — Then Completely Ghosted Our 501(c)(3) Rescue
UPDATE — December 17, 2025
On December 4, AKON publicly acknowledged that they failed to communicate and apologized for the lack of response. Their public reply suggested a willingness to address the situation.
I responded the same day asking to move the conversation back to email and stating that I would be willing to revise or remove this review if communication resumed.
As of December 17, two full weeks have passed with no follow up. There has been no email, no call, and no attempt to continue the conversation. The only response we have received remains public.
For clarity, our nonprofit initially reached out in early September regarding a potential sponsorship of kennel covers for rescued dogs. AKON engaged extensively, requested measurements, provided drawings, discussed materials, and proposed specific options.
Throughout that process, AKON themselves described the interaction as a potential partnership, which we were genuinely excited about.
The public reply, however, read in a way that suggested we were expecting free products or making unreasonable demands. That was not the case. Our goal was simply to secure kennel covers and to explore a partnership that AKON had already framed as such in prior communications.
By our second email, we clearly communicated interest in adding a small number of additional kennel covers and play yard panels. The majority of the discussion occurred after that clarification, including measurements, layouts, and design drawings. This was not a surprise to AKON at any point, despite how the situation was later characterized publicly.
At the time of AKON’s public response, we were open to discussing various ways the project could proceed, including paid options, given the amount of time already invested in planning and design. That discussion never occurred because no private follow up ever came.
What is concerning is that AKON chose to respond publicly while providing no private follow up at all. Without any direct communication to support it, the public response did not result in any meaningful progress.
At this point, the issue is the absence of follow through after substantial engagement and after a public acknowledgment that communication failed, while also offering the option to rectify the situation.
When I reached out to attempt to proceed, there was once again no response of any kind.
———
Our nonprofit rescue reached out to AKON in early September about custom kennel covers to protect our rescued dogs during supervised decompression and downtime. We communicated directly with Mark Ackerman (Sales Team Lead – Residential) and Kevin Catalin (General Manager / Head of Operations).
At the beginning, both individuals appeared extremely engaged and accommodating. We exchanged around a dozen emails that included detailed measurements, drawings, design ideas, and layout discussions. Their enthusiasm made it seem as though our project mattered and that they were fully committed to helping us.
Because of this, we did not pursue any other companies. AKON led us to believe we were moving forward and we relied wholeheartedly on that communication.
Then, without any warning or basic courtesy, the communication stopped entirely on October 3.
Our multiple kind follow-up messages were entirely ignored for two months.
No reply.
No update.
No explanation.
Not even a brief message saying they could no longer assist.
We fully understand that companies get busy or that circumstances may change. A simple “we’re unable to take on this project” would have been completely acceptable. What is not acceptable is overpromising, gathering extensive information, requesting detailed designs and then disappearing without a single response.
Because we relied on AKON’s commitment and expected follow-through, we postponed reaching out to other vendors. As a result, our dogs are now without the proper coverage they need during the coldest months of the year, all because we trusted a company that could not be bothered to communicate.
This is not a small inconvenience. This is a failure of basic professionalism and respect.
After decades in customer service, I can confidently say that this is not how reputable companies operate. The disregard shown to a 501(c)(3) trying to provide safety and comfort to vulnerable animals in desperate need of care is something I will not forget.
I’m grateful we learned early exactly who we were dealing with. These innocent dogs have survived enough harm in their lives. The last thing they needed was another empty promise followed by complete silence.
Reply from Akon2025-12-04
Hi Alyssa,
First, thank you for the work you do for rescued dogs and for taking the time to share your experience. I’m very sorry for the frustration this situation caused you and your team, and especially that it delayed you in securing covers for your kennels.
To clarify what happened on our side: your initial inquiry was presented to us as a small sponsorship request for around ten small tarp pieces. Based on that scope, our team believed we might be able to help within our limited sponsorship budget, and we began working with you on measurements, layouts, and design ideas.
As the project was refined, the size and quantity of covers needed changed significantly. The final configuration resulted in a quote of roughly $10,000. As a small business, that amount is well beyond what we can fully sponsor. In response, our General Manager offered a 50 percent discount in an effort to find a middle ground and still support your rescue at a reduced cost.
Where we clearly let you down is communication once it became apparent that we could not complete the project within the sponsorship level you were hoping for and while our material availability was changing. You absolutely should have received a timely, direct message from us stating that we were unable to move forward under those terms so you could quickly pursue another vendor. That lack of closure is on us, and it is not the standard we aim for.
I understand how, from your perspective, the detailed back-and-forth felt like a firm commitment, and I regret that our internal constraints and slow response led you to feel misled and disrespected. We are reviewing how we handle sponsorship requests and large custom quotes to make sure customers receive clearer expectations and quicker updates, especially when we have to decline.
We genuinely respect the mission of your nonprofit and the care you provide to vulnerable animals. While we may not be able to revisit this particular project at the original sponsorship level, you are welcome to contact me directly if you would ever like to explore a more limited or phased solution that better fits both your needs and our budget and capacity.
The online ordering was very simple and the customer service folks were knowledgeable and friendly. The order was delivered on time with every item included. I would not hesitate to order from Akon again. Thank you.
This company is amazing, great products and top of the line service, I dealt with Eric Lee,he was so patient with me and very helpful. Thank you Eric for helping me with my order.I will be recommending Akon and Eric to all my family and friends.
Great customer care and communication from day one. They build a great quality product and stand behind it with a outstanding warranty. All in all, more than I expected. Will differently refer them to everyone in need. Thank you, Tim from Century Marine in AZ.
Great help with configuring the order initially and then ongoing communication from Michael Davis while the order was being built. Tracking information was also communicated from Michael Davis very timely once the order shipped.
The website was easy to navigate placing the order I wanted. Once ordered I received multiple emails explaining the status of my order. When I had a question about it I received an email back less than 24hrs. Amazing customer service.
The communication with representative, Michael Davis was absolutely great! He kept in touch with me during the entire process of my order from start to finish. Michael always responded to my questions in a timely manner. He is truly an asset to the Akon company.
My turn lock tarps look great. They are so clear and look well reinforced. I'm looking forward to not having the Ohio winter wind and snow on my porch.
I would definitely recommend purchasing from Akon. They will take great care of your needs.
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