At Dabix Labs, our commitment is to provide high quality batteries and accessories at the most competitive prices online. We strive to offer the best customer service, for a no-hassle purchasing experience. We back all of our products with a Lifetime Warranty - something that very few companies in the industry offer. We stand behind the quality of our products and guarantee the functionality of every item we sell!
Written by the business, not verified by us.Dabix Labs (www.dabix.com) has a 3.8 out of 5 rating on OK.one, based on 100 user reviews collected here. It is listed under Hobbies & Crafts and its reputation is mixed. 23% of reviews are 1 star, a relatively high share; The business has replied to 50% of negative reviews. Last updated 2026-08-31.
I ordered a 510 Thread ION battery on 2/13/25. Item showed stock on website, they took my payment but I never received my order. There is no response from them through email, text, phone or social media sites. I made a dispute through my bank and hopefully I can get my money back. DO NOT ORDER FROM THEM.
Ordered and payed for two ion batteries on December 6,2024. Have not received them. No tracking information, Dabix has not replied to countless texts, emails, and phone calls.
Ordered from this company for years and never had a problem. Recently ordered two batteries over a month ago and no one will respond to me by email or phone. They took my money and have not given me my product. Lost my business!
I ordered a vape holder over a month ago have not received it yet wondering why I’ve already paid for it still have not received it. Not real happy.
Well i purchased batteries before and had no problem swapping them out when damaged but two couple years later old handy dandy broke now there is no way to contact company i sent a few emails and no response i lately made a purchase for new ones one was a good one and i also grabbed two buttonless 510 battery and both were damaged upon arrival and yet no response for those either if you do decide to buy buy the good batteries as the expensive ine worked these two 15 dollar ones wont even charge smh
Purchased 2 510 vape batteries and one arrived broken and the other broke after 3 days. Company will not respond to emails, texts or phone calls. Order # 13213 if you want to give me a refund, I’ll update all these reviews!
Got a dabix stinger about 2 years and it stoped taking a charge how do I get it replaced ?
Bought 3 vapes from them all 3 stopped working within a month
Loved the 510 thread ION battery when I first bought it (twice). Both times the heating element stuck to the cart and pulled out. Can't reinstall the heating element (I tried several times), so now the batteries are useless.
I had THE WORST experience with dabix auto draw, I bought from Vmod👎🏾 STRAIGHT TRASH, sales rep is even worse been over a month the said they would replace it. Guess what never did please if you value your time DO NOT mess with v mod trash company trash products cannot get simple orders filled correctly straight garbage and you too sale rep V.
Placed an order on 11/28/2020, says a label was created and it is pending acceptance since 12/2. I’ve tried to call, email, and DM dabix labs, they haven’t responded to any one of these. Seems I’m not the only one who placed an order that wasn’t fulfilled. They seem to be ghosting their customers. Crappy
Trash company that can't fulfill orders. Look elsewhere, you've been warned.
my product stopped working after a year but dabix has a lifetime warranty so i contacted them. It took a little while but they fully replaced my unit at no cost.
This is the third 510 stinger that I have bought within a year As they keep breaking… This newest one that I have has already broken I’m completely annoyed and extremely frustrated...
Hello lol.burt, We apologize with the negative experience you have had with your unit. We will have a representative contact you to have this issue resolved. Thank you!
Got 2 vape pens that don't work. They just flash red and nothing happened. Like to replace them. Thi
Hello, We regret that you are having issues with your order. We will have a Representative contact you to resolve this issue. Thank you!
DO NOT ORDER FROM THIS COMPANY. I bought one of their pens and it worked really well for the first month or two. I actually loved it. However after those first few months, it stopped working completely. It says it has a lifetime warranty but it is very limited. I paid half of the original cost to send it back and get a new replacement. All of which was very difficult. The information I received to send it back was incorrect and took a few emails over the span of a week to figure out. My replacement comes in and works fine for awhile but does the same as the first and completely stops working. It broke a few of my cartridges too. I emailed and said I didn’t want a replacement but instead a refund. They gave me a coupon code instead. I tried to use it 3 separate times with email correspondence in between and it was denied each time. It finally worked but then it said my shipping address was invalid. After another few emails, I was assured the code was working again and yet it was not. They have now just completely stopped answering my emails. I have sent 5-6 in the last few weeks and have gotten no response. OVERALL: BAD PRODUCTS, BAD CUSTOMER SERVICE
Hello Chelsea, We regret to hear you had a negative experience with us. We will have a representative contact you to resolve this issue. Thank you!
I love ordering my battery’s from Dabix labs, these battery’s are great quality and last awhile. They also have fast delivering usual Says 5-7 Business days and I always get it in 3 or 4 days.
They shipped batteries that needed a full four hour charge before using. The literature says nothing about this. I thought I had been shipped a broken one. When I complained the response was Gavin (Vape Mood) Feb 3, 11:18 AM PST Hello Relax, We apologize for any inconvenience. Feel free to contact us for any further support. Pretty lame
Hello Kurt Burris, We are sorry for the negative experience you have had with us. We will have a representative contact you to resolve this issue for you. Thank you!
The order was shipped promptly. How the Dabix works remains to be seen.
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