At Dabix Labs, our commitment is to provide high quality batteries and accessories at the most competitive prices online. We strive to offer the best customer service, for a no-hassle purchasing experience. We back all of our products with a Lifetime Warranty - something that very few companies in the industry offer. We stand behind the quality of our products and guarantee the functionality of every item we sell!
Written by the business, not verified by us.
Is Dabix Labs legit?
Dabix Labs (www.dabix.com) has a 3.8 out of 5 rating on OK.one, based on 100 user reviews collected here. It is listed under Hobbies & Crafts and its reputation is mixed. 23% of reviews are 1 star, a relatively high share; The business has replied to 50% of negative reviews. Last updated 2026-08-31.
Lifetime warranty policy changes once you contact them
When the products work it's good. They claim a lifetime warranty, simply contact them if it breaks and pay for the shipping on the replacement item. I contact them and they say I have to send the broken item back in a protected box and hope it doesn't get damaged in transit. Despite no mention of sending broken product back in lifetime warranty. Buyer beware. The item was $20 and protected shipping is about half that with tracking. Then it could get damaged when shipping back and now I'm out $30. False advertising. They're also vape society so beware that company as well. Same products just cost more.
Reply from Dabix Labs2020-04-01
Hello Justin,
We apologize for the negative experience you have had with us.
We will have a representative contact you to see if we can resolve this issue for you.
Thank you!
Cant get a hold of anyone! Received damaged item and requested replacement. No one answers. Sent emails and called bunch. What kind of customer service is this?? Hello?? I still need to return your damaged product and get a refund!
Reply from Dabix Labs2020-01-17
Hello David,
We regret to hear that you have received a defective unit.
One of our representatives will email you shortly regarding this issue.
We hope to solve this issue at the earliest convenience.
Thank you!
Purgo Labs
BioGenix | BGX Research
OROS Research
E10 Labs
Peptidology
Biolink Peptides
Accelerate Labs
The Designers Agency