DAMAC Properties (www.damacproperties.com) has a 3.9 out of 5 rating on OK.one, based on 100 user reviews collected here. It is listed under Money & Insurance and its reputation is mixed. Opinions are polarized: 73% rate it 4 stars or higher while 25% give 1 star; The business has replied to 88% of negative reviews. Last updated 2026-08-10.
Eng.Ahmad and his high quality effort, he attend my issue when we request for an emergency case, I would like to thanks him for his support and kind assist with us. Thanks a lot Eng.Ahmad Alkhatib CAM/XS834
Hello Ahmed, It’s encouraging to hear that Ahmad provided efficient and supportive assistance. We will make sure your appreciation is shared with him. Regards, Team DAMAC
Are you going to do anything with these bloody fire alarms? 7!!!! Times per night
Hello, We understand your concern and have already shared your feedback to our team. Rest assured, they will look into the matter. We request your patience in the interim. Regards, Team DAMAC
Camillie 655 Mr Stanley was helpful and assisted me professionally and am impressed Thanks Stanley
Hello Hamid, We’re pleased to know you received excellent support, and we’ll make sure Stanley receives your appreciation. Thank you! Regards, Team DAMAC
Villa 441 camillie Mr stanley showed me around the unit and amenities.. good job stanley
Hello Behzad, We’re delighted to know you had a wonderful experience with Stanley, and we’ll be sure to share your kind words with him. Regards, Team DAMAC
Big thanks and appreciation to Mr. Ahmad Alkhatib for the renovation work he did to my garden and other works for My unit Camelia/XS803B .. he was very helpful and always sending me updates without asking, the finish and quality of material is amazing, thanks for your sincere work.
Hello, We’re happy to hear about your positive experience! It’s always rewarding to see work delivered with such dedication, and we’ll be sure to share your kind words with Ahmad. Regards, Team DAMAC
Thanks to DLP Rizwan sayed ali Manager, if it was not handled by him it would not have been resolved on time . Within 24hrs issue fixed .
Hello, We're really glad to know everything was taken care of very smoothly. Recognition like this truly motivates us, and we’ll make sure Rizwan receives your appreciation! Regards, Team DAMAC
Good handover experience with Mr Stanley at Damac Handover office.
Hello Bharat, We appreciate your kind words. It’s great to hear that Mr. Stanley provided you with a positive handover experience. Regards, Team DAMAC
Great service in Camelia 800 cluster eng mubashir,eng muneesh and eng rizwan
Hi Kareem, We’re pleased to hear that our team delivered excellent service. Your appreciation will surely be shared with them. Regards, Team DAMAC
good resolved my issue although it took 3 months but atleast resolved
Hello Adam, Thank you for sharing your experience and the 5-star rating. We’re glad the matter has been resolved, and we appreciate your patience during the process. Regards, Team DAMAC
Eng mubashir was very helpful in solving my maintenance ticket DLP TEAM in Damac hills 2 Camelia
Hello Stéphanie, We appreciate your kind words! We’re glad the team provided prompt assistance. Your appreciation will be shared with them. Regards, Team DAMAC
Ms. Nagham from handover team was really helpful and cooperative 5 Stars ⭐️ Santorini F128
Hello Steven, It’s always encouraging to see such experiences being shared. Nagham will be delighted to know that her efforts made an impact. Regards, Team DAMAC
The company is good but the system implementation to attend the comments in DLP is not something can be appreciated. As the community is not fully developed and there are under construction around and due to which you face daily inconveniences. Snag comments some what will be attended to the acceptable limits but the Management issues never get resolved. The road access to my villa is so nareow that it is less than 2m to drive a car thru it whichich is due to ongoing construction fencing. Even after raising complaints and seevice request 3 times and waiting for more than 2 months and still this matter is not resolved. No efforts from the company to understand and attend these issues. Some of the head office customer seevice staffs are very (un)useful for anything.
Hello Shrikant, We understand your frustration regarding the ongoing construction and the inconvenience it may be causing. This is certainly not the experience we aim to deliver, and your concerns are being taken seriously. Your concern has been escalated to the respective team. Rest assured, they will get in touch with you on priority to address the same. Regards, Team DAMAC
Great service and follow up by damac team. Muhammed Mubashir made sure everything was fixed before the ticket was closed. Thank you
Hello Ashish, It's wonderful to hear how smoothly everything was managed by Muhammed! Efforts like these truly make a difference, and we’ll be sure to share this with him. Regards, Team DAMAC
Hello Wingling, Thank you for sharing your positive rating with us! Your appreciation will surely be shared with Mr. Mubashir and Mr. Munish. Regards, Team DAMAC
Damac is being dishonest about their EOI refund policy. They tell you pay it right away to reserve your unit, and anytime you wanna cancel during the pre launch; we'll refund you the money and they never do. The process is slow, no one is replying to you on anything. The status of Refund on their app is showing In progress for more than a week. Trust me don't pay them any EOI unless you're completely confident you'll buy with them; otherwise you wont' get your refund anytime soon. AVOID AVOID AVOID, but i won't stop fighting for getting this money and i will post publicly on all their board members social media accounts about this experience. I know that i'm going to get the stupid copy paste standard reply from them; we can't find your name on system. Ref: 23267586
Hello Kassem, We appreciate you bringing this to our attention and understand the disappointment this experience has caused. Your concern has been escalated to the respective team. Rest assured, they will get in touch with you on priority to address the same. Regards, Team DAMAC
Mubarshir was great! Great customer service Villa 802
Hi Prakash, Thank you for taking the time to share your review. We’re glad to know Mubarshir made such a positive impression. Regards, Team DAMAC
Thanks for your immediate support Munees, Rizwan, Atik
Hello Seenivasan, We're delighted to hear that our team provided excellent service! Your kind words mean a lot, and we’ll be sure to share your appreciation with them. Regards, Team DAMAC
On my enquiry DLP Engineer Arshad was calm and help me solve the problem. I am very much satisfied with his supportive nature.
Hello Rinshina, Thank you for sharing your positive experience with Arshad! We’re glad to hear that the issue was resolved efficiently. Your appreciation means a lot to us. Regards, Team DAMAC
Thanks to DLP Engineer Arshad TK and his team for the quick response and support throughout the process, on call and in person.
Hello, Thank you for taking the time to share your wonderful experience with Arshad. We’ll be sure to recognize his hard work. Regards, Team DAMAC
thanks for DLP Engineer Arshad for your clear communication and support
Hello Selin, Thank you for sharing your experience. We’re delighted to know that Arshad made a positive impact through his efforts, and we truly appreciate your continued trust in us! Regards, Team DAMAC
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