DAMAC Properties (www.damacproperties.com) has a 3.9 out of 5 rating on OK.one, based on 100 user reviews collected here. It is listed under Money & Insurance and its reputation is mixed. Opinions are polarized: 73% rate it 4 stars or higher while 25% give 1 star; The business has replied to 88% of negative reviews. Last updated 2026-08-10.
Villa A879B Mr Stanley is great and extremely humble. Our experience of viewing was smooth and are very appreciative of him. Thank you Stanley! Well done.
Hello Jyoti, Thank you for sharing your wonderful review! We’re delighted to hear that Stanley ensured a smooth and pleasant viewing experience for you. Your appreciation truly means a lot to us. Regards, Team DAMAC
Thankyou for your support Muneesh appreciated 🙏🏻
Hello Nalinee, We’re glad to hear you had a pleasant experience with Muneesh. We’ll be sure to pass on your kind words to him. Regards, Team DAMAC
I purchased a supposedly high end apartment in Qatar in October of last year. The finishings are substandard and there are many issues that are yet to be resolved. I have phoned and emailed countless times but nobody ever responds. It is the most unprofessional company I have ever dealt with and I would NEVER recommend them to anyone And now I have had to pay for some of the repairs and am told that "as per company policy" they do not process the refund. I was left with very little choice. A big fat ZERO stars I give them
Hello Cecily, We regret the inconvenience caused and would like this to be reviewed at the earliest. Please be assured that your case has been escalated to the relevant team, and they will reach out to you for further updates. Regards, Team DAMAC
Very good service man, Firoj very qualified specialist.
Hello Linda, Thank you for sharing your experience! We’re glad Firoj was able to provide efficient assistance and ensure everything was handled seamlessly. Regards, Team DAMAC
We had a civil issue that was unattended to for 8 months. I would like to credit Rizwan Syed Ali and White Spot team at Damac Maintenance for their diligence and relentless efforts in the completion of the work in 3 days. Rizwan displayed a pleasant demeanour and quick response time to address the issue at hand.
Hi Anil, We’re delighted to hear about your positive experience with Rizwan. Your appreciation will be shared with him and will surely motivate him to continue delivering his best. Regards, Team DAMAC
F198 Stanley is very professional and straight to the business. He’s the only one I found knowledgeable.
Hello Houssam, We’re pleased to know that your experience with Stanley left such a positive impression! Your appreciation will certainly be shared with him. Regards, Team DAMAC
Dear DAMAC Properties A 24-year-old girl from London paid £20,000, nearly AED 100,000, at your Damac Exhibition in JW Marriott Grosvenor House London in May 2024 after being assured by one of your senior salespersons, a member of your well-known “1 Billion Club”, that she would be able to change to another unit once she visited Dubai. After travelling to Dubai, your salesperson completely changed his position despite the original representations being clearly confirmed in emails and chat correspondence. There is clear documentary proof of what was promised. Despite this, your company’s response so far appears to be limited to saying the matter is being looked into, while her money remains with you and no real resolution has been provided. To date, not a single official DAMAC email or formal document has been provided to her confirming the status of her funds or explaining your company’s position. It is difficult to understand how no responsibility is being taken despite the clear documentary evidence and the fact that the payment was made directly at your London exhibition to your salesperson. For more than two years you are just holding onto her money. This was all her savings. UK investors value transparency, honesty, and professional conduct. Situations like this risk seriously damaging confidence amongst overseas buyers investing into the UAE property market. This post is not intended to make defamatory allegations, but to request that someone genuinely senior within DAMAC reviews the matter fairly and urgently based on the documented communications and evidence available. The reputational damage from unresolved investor complaints can far outweigh the original deposit amount involved. Please have a senior member of management contact me directly to resolve this matter professionally. Project: Canal Crown 2 Unit: 3501 Ref: CCRN/35/3501 Please don't reply with "Provide us with your email and we will look into this matter" or "This does not reflect the level of service we strive to provide, and we will surely look into this. Please be assured that your concern has been escalated to the relevant team, and they will get in touch with you promptly". For over two years you have done NOTHING!
Hello Bobby, This does not reflect the level of service we strive to provide, and we will surely look into this. Please be assured that your concern has been escalated to the relevant team, and they will get in touch with you promptly. Regards, Team DAMAC
Thanks for efforts of Manager Rizwan and DLP engineer Muneesh in resolving the rainwater leak issue by guidance to the technician, clear direction and arranging right material played a key role in identifying the root cause and fixing the issue effectively.
Hi Pankaj, We’re happy to hear about your positive experience! It’s always rewarding to see work delivered with such dedication, and we’ll be sure to share your kind words with our team. Regards, Team DAMAC
Once they got your number, they spam calling every day and different numbers, so u cant block them. Not even real people, only bots. Very bad and unprofessional accuisition. They sales pitch in the office was kind of agressive. The advisor told us to get some coffee for us but came back with another "higher" sales manager. You guys got to learn about selling and marketing for real.
Hi Andy, We understand how frustrating this experience must have been and sincerely regret the inconvenience caused. Your feedback has been shared with the relevant team for review, and the details you provided have been escalated accordingly. Additionally, your number will be added to the DND list to prevent any further contact. Regards, Team DAMAC
Bl854 Mr Stanley did a great job and explained to me in details what need to know during the inspection.. thanks 🙏
Hi Babur, It’s great to hear our service met your expectations and that Stanley delivered such a positive experience. We’ll gladly pass along your kind words to him. Regards, Team DAMAC
Hello, We regret your experience and would like to address the same. Your details have been noted down and escalated your concern internally. Rest assured, our team will look into it and connect with you promptly. Regards, Team DAMAC
Stanley handled all our requests very professionally.
Hello Shirish, It's wonderful to hear that Stanley made your experience exceptional! We will definitely share your praise with him. Regards, Team DAMAC
Nagham is a very professional and nice executer 👍👍👍👍
Hello Yevgeniy, We’re delighted to hear about your positive experience with Nagham! Your kind words will be shared with her to brighten her day. Regards, Team DAMAC
Do not deal with these people. Once they have your number they call you every single day. Blocking doesnt work as they have 100s of numbers. They are unprofessional and have a bad reputation. Stay away!!!!!
Hello Ruan, We regret the inconvenience caused and would like this to be reviewed at the earliest. However, it seems we haven’t yet received the requested details to assist you further. Please reach out to us via Facebook Inbox/Twitter DM with your contact details so our team can look into your concern. Regards, Team DAMAC
The Damac team of Stanley, Bino Anthony, Mohamed Moursy and Dhanraj were exceptional in providing fast and focused service. I am very happy with the CRM, Handover and Mortgage teams. The quality of the house is also good. - A happy Costa Brava Owner in Damac Lagoons project.
Hello, Thank you for your wonderful review. We’re delighted to hear that our team provided you with exceptional service. Your appreciation means a lot to us and will surely be shared internally. Wishing you many happy moments in your new home! Regards, Team DAMAC
Water leakage since 5 months from above apartments to the kitchentook long time to fix and damage and repair still not done till now. Its Paramount midtown building in business bay. Not sure why such simple thing became so complicated. Tenants pay high rent to live there and as landlord you feeling helpless when it comes to fixing when damage is not yours.
Hi Amane, We regret to hear about your experience, and this is not the service we intend to provide. We have escalated your concern to the respective team. Rest assured, they will get in touch with you soon for further assistance. Regards, Team DAMAC
Villa 198 Mr stanley was extremely helpful and professional.
Hello Marc, Thank you for sharing your experience! It’s delightful to know that Stanley exemplified the level of service we strive for. Looking forward to continuing to serve you. Regards, Team DAMAC
Pretty satisfied with how DAMAC Properties managed the overall process. Things were organized and easy to follow.
Hello, Thank you for your kind words! Ensuring a smooth and well-coordinated journey remains a key priority for us. Regards, Team DAMAC
Tried one of their men’s tops and it has a modern fit that looks great without feeling uncomfortable. Perfect for casual outings or even office use.
Engineer Irfan Amin is professional engineer and high experience. Thank you so much.
Hello, We’re delighted to hear about your positive experience with Irfan. Your kind words will be shared with him and are sure to make his day. Regards, Team DAMAC
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