DLGAMER (www.dlgamer.com) has a 4.3 out of 5 rating on OK.one, based on 200 user reviews collected here. It is listed under Hobbies & Crafts and its reputation is good. 81% of reviews are 4 stars or higher and 14% are 1 star; The business has replied to 78% of negative reviews; 2 of them were added in the last 12 months. Last updated 2026-09-02.
What people say
A
Alex · 1 review · Experienced 2024-02-08 ·
★★★★★
It's a scam, stay away
Tried to order a key, made an account and gave my details. They took the money, blocked the order for 30 minutes then cancelled it with no reason provided. Extremely unprofessional behavior and their support refuses to answer. Complete waste of time.
REPLY: yes, because me and my husband were trying to buy the same game, are we the first customers you have ever had that live in the same house? we tried to buy 2 games not your entire stock.
And did you have to block our transaction for one hour to find that out? How come you are replying to this review within 5 minutes of it going live while my support ticket is still lying unanswered?
You are a scam site, that's why.
Reply from DLGAMER2024-02-08
Hi, you have created 2 different accounts to make 2 different orders, which is forbidden.
Kind regards,
DLGamer Staff
E
EK · 1 review · Experienced 2024-02-08 ·
★★★★★
They take your money automatically and…
They take your money automatically and fast. Then you have to wait for them to manually verify you have the right to receive the game even. And apparently you're only allowed 1 copy of the game for the whole household. I just wanted to enjoy it with my partner, but they decided I'm not allowed that.
Reply from DLGAMER2024-02-08
Hi, you have created 2 different accounts to make 2 different orders, which is forbidden.
Kind regards,
DLGamer Staff
Very good prices, fast procedure, reliable.
Thanks!!!!
H
Humberto · 1 review · Experienced 2024-01-28 ·
★★★★★
Order says delivered but no key was…
Order says delivered but no key was provided.
Reply from DLGAMER2024-01-29
Hello,
We are very sorry to hear about the issue you ran into. Did you try contacting [email protected]? Getting in touch with our support team will help resolve the problem straight away.
In any case, orders for which the key has not been delivered are automatically refunded before the end of the day. Please contact us if you have not received your refund already.
Thank you for your patience and we apologize for the inconvenience,
DLGamer Staff
The site was easy to use.
The game I was looking for was on sale.
The price was at or better than previous sales.
The checkout process was easy.
The valid game key was available immediately.
Nice! Been waiting for the chance after 2 years to play this game 😁
Nice. Quickturn after paid. Too bad I was buying the game before Halloween, few days after steam also give discount that is cheaper than this site. Anyway, DLGamer has great price for digital games purchase also proven as a valid steam key 👍
R
Rick Deckard · 7 reviews · Experienced 2023-10-24 ·
★★★★★
I made a purchase of a key that never…
I made a purchase of a key that never was sent to me. The money was charged but the key was not delivered. Order no.
1638296
D
Daniel · 3 reviews · Experienced 2023-10-13 ·
★★★★★
Great price, everything received.
Great price, everything worked as said, no problems.
Hey you guys are great, you've been around a long time and you give gamers great deals while providing great service. Please keep up the good work, but you really don't need that much feedback to know you're doing a good job do you?
Kept sending review email requests for the product, like 2 per hour on the hour for 10 hours.
Reply from DLGAMER2023-09-05
Dear customer,
We apologize for the trouble. The continuous email communication was due to a bug in our system. We are already working on fixing the issue that affected you and other customers.
Thank you for your feedback and patience,
DLGamer Staff
S
Salivala · 1 review · Experienced 2023-08-23 ·
★★★★★
Avoid site
Avoid site. I've either 1. been scammed or 2. of all the sites i've been looking through to get this key cheaper are the only one that doesn't properly display if they're out of stock. For that reason alone I wouldn't take the gamble. On top of that, once you bought the product and it gets "delivered" the product page that should have the key, just wont and there is literally nothing on the page that shows that anything is going wrong.
At a certain point incompetence might as well be malice.
Reply from DLGAMER2023-09-05
Dear customer,
Apologies for the late reply to your comment. We searched for any emails or messages from you regarding your order that failed to deliver but found nothing.
We apologize for the inconvenience and kindly ask that you send an email to [email protected] with details about the issue you ran into so we can either re-examine your order or refund you.
Thank your patience and we apologize for the trouble,
DLGamer Staff
Great site, competitive prices and sales and fast order turnaround, would recommend.
S
Stephan Nikol · 3 reviews · Experienced 2023-07-16 ·
★★★★★
Clunky and not user friendly
The website is poorly translated and switches between various languages. This isn't too bad in the age of google translate, but rather annoying.
What's really annoying is that the site cancelled my order, which was already payed for, without giving a comprehensible reason.
Update: according to the message I received from the vendor, the item I ordered was out of stock. How can a digital item be out of stock?
Reply from DLGAMER2023-07-17
Dear customer,
We apologize for the issue with your order. The product you ordered was not automatically set out of stock after our stocks were depleted over the weekend. You will be issued some wallet funds to use in your next DLGamer purchase to make up for the trouble this caused.
As for the localization, this mostly based on your IP address, so if you are based in Germany for example, you will be redirected automatically to the German version of DLGamer during checkout. But, rest assured that we are looking into it and will proactively take steps to make this not impact the user experience moving forward.
Thank you for your review and we apologize for the trouble,
DLGamer Staff
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