Easy transaction based on communication…
Easy transaction based on communication and lightning fast deliveey
Doheny's LLC (www.doheny.com) has a 2.2 out of 5 rating on OK.one, based on 200 user reviews collected here. It is listed under Construction & Manufacturing and its reputation is poor. 63% of reviews are 1 star, a relatively high share; The business has replied to 21% of negative reviews; 76 of them were added in the last 12 months. Last updated 2026-08-10.
Easy transaction based on communication and lightning fast deliveey
I got 3-inch chlorine tablets for our pool on sale for $50 off and the shipping was super-fast! The 5-gallon bucket arrived at our door 2 days later! Can't beat Doheny's price, quality, and service!
Reasonable prices on most items. Rapid delivery. Real people to talk with when necessary.
Doheny’s has always been prompt with delivery and great customer service! I use them for my pool supplies every year!
Great price and filter arrived within 48hrs.
Customer service won't replace my defective ($1600) pump because they indicate that even though it's been less than a year since purchase, I have to deal directly with Pentair for the warranty. Pentair won't do anything because I bought it from Doheny's. They do not stand by the products that they sell. Buyer beware!
Had an issue with a solar cover and was replaced within a few days! Excellent customer service.
I ordered 1 50 lb bucket of 3” chlorine tablets. When I finished my check out through PayPal I had 2 buckets listed with double the price. I immediately got ahold of Doheney’s customer support team and told them to change the order and only send me 1 bucket. Not more than five minutes had elapsed at that point. I was told that it was too late to change the order. That I could return the extra bucket if I paid the shipping cost and a possible restocking fee. I could have ordered the same thing from Amazon for $20 cheaper but originally chose Doheney’s because I had been a faithful customer for over 30 years. In all my frustration all I get is AI response from the company. Must have new owners or the kids are now running the company into the ground as they drive fancy cars and live the high life. What ever the reason I have decided that I will no longer buy from them.
I ordered a solar cover,some chemicals, ph strips, and some other misc items. The main thing was the solar cover. The first thing you see when you open Doheneys website is ,"Next Day Delivery". Then your city and under that it says "free shipping for orders over $50". The reason I ordered from them was the next day delivery. Nothing came the next day. Or the day after. So I went on the website to find out when I should expect my order. The answer to my question was always directions on how to track my order. Well that wasn't working for me so I just wanted them to give me a date. I had to write an email to them to get that info...the answer came the next day! Nobody online could simply give me an approximate date. The order came about 5 days after i.ordered it. The products are satisfactory. But I was very disappointed that i didn't receive it the next day like it States on their website.
Product was purchased at a decent discount. Ease of ordering and shipping was within 3 days. Product was delivered in great condition. Doheny always has fast delivery. My go to when I need pool supplies.
I ordered a paint for a pool slide. Transaction was easy with free shipping and the delivery was fast.
I have been purchasing pool supplies and equipment from Doheny" for 20 years. I recently ordered some products from them. I placed an order for a pool filter basket that appeared in their catalog among other items. They sent me the wrong size basket. I understand it was the wrong basket i ordered but that was the only one that appeared in their catalog. Looking at the picture its hard to tell what size the basket is. I spoked with a Doheny customer service rep. who claimed the item came from a third party provider and can't be returned. He also mentioned returned items must be over $40.00 which mine was not. If I knew they were using 3rd. party providers i would not have purchased from them. I always believed all products they sold came from Doheny. Shame on Doheny for not disclosing this to there customers. They changed their return policy so I am changing mine by not buying from them. Good job Doheny you just lost a faithful customer.
Website was easy to navigate. Pricing is fair and products are high quality. I will order again.
Incorrect spa filter cartridge Pleatco PFF25P4-EC company guaranteed will replace a Filbur FC‑2399. Not an OEM replacement as promised. Does not have an end cap. It is not compatible and customer service tells me a $25 charge fee for restocking or shipping, depending on who you speak with! Not acceptable.
I ordered a skimmer set on May 14 th never showed up called customer service on June 16th and was told Fed Ex never picked it up and CS rep reordered it on June 16 th and was told it would be 2 to 3 business days. Called today June 24th and was told the exact same thing. Fed X left it on the loading dock. First customer service is outsourced took forever asking for a supervisor Supervisor gets on tells me the same exact thing. I asked once they leave it does anyone pick it up? Does it just sit there for weeks. Answer is not acceptable. Why doesn’t someone call let you know reorder it track it. Will never spend another dime with this company
We had a pool party scheduled in a week. Went to put our solar cover on so it would be warm enough to swim the following week. We were less than happy when we found several holes and a dirty chipmunk nest inside. Apparently some rodents found their way into our garage and used our solar cover as a winter home. We searched our usual websites to try and get a new solar cover asap. None could deliver until the day of the party. Never used Doheny’s before but they said they could get a new cover to us within 3 days so we crossed our fingers and ordered it. It arrived on time. It was well packaged and in perfect condition. We were very pleased with how prompt the delivery was and the quality of the item we received.
I liked the fast shipping! Seems to have everything in stock when I order. Great company
Always get the best service and supplies.
200 reviews matching