Good service
Jaime, thank you for your feedback!
Dollar Loan Center offers Signature Loans up to $5,000 in minutes. Call us today at 866-550-4352 for info.
Written by the business, not verified by us.Dollar Loan Center (www.dontbebroke.com) has a 4.3 out of 5 rating on OK.one, based on 200 user reviews collected here. It is listed under Money & Insurance and its reputation is good. 83% of reviews are 4 stars or higher and 16% are 1 star; The business has replied to 81% of negative reviews; Reviews mostly discuss Customer service, User experience. Last updated 2026-08-12.
Reviewers overwhelmingly had a great experience with this company. Many individuals frequently mention that the staff is exceptionally helpful, patient, and professional throughout the entire application process, making everyone feel very comfortable during interactions. Customers truly appreciate the fast and smooth service, noting that receiving a personal loan either online or in-store is remarkably quick and straightforward. However, some people mentioned issues with communication and unexpected delays regarding the approval and status of their personal loan applications. A few reviewers also experienced considerable friction with strict document verification requirements, leading to frustration when trying to successfully finalize everything.
Auto-generated from all reviews of this business. For reference only.Jaime, thank you for your feedback!
I was welcomed once I came into the store. Angie was my rep that helped me get what I needed. I asked for a football for my little one I had with me. I want to thank her for her time.
We're thrilled to hear about your experience with Angie! Thank you for the stellar review!
Shyenne, and Sam are amazing, efficient and right to it! Thank you both ladies! :)
Athena, thank you for the special shout out to our team members, Sam and Shyenne! Aren't they spectacular!
Kersten, the representative from Dollar Loan Center who assisted me today, was very professional and polite. She is excellent at what she does.
We're thrilled to hear about your experience with Kersten! Thank you for the stellar review!
I love working with Cynthia every time I come in! Awesome customer service and fast service, very kind and welcoming! Definitely recommend it here.
We're thrilled to hear about your experience with Cynthia! Thank you for the stellar review!
Was confused about my adding onto my loan but Sam at North Vegas store explained it all perfectly and was able to leave with cash in hand. Thanks so much for the help!!!
Allison, thank you for the special shout out to our team member, Sam! Aren't they spectacular!
Shyenne was very helpful so nice friendly service
We're thrilled to hear about your experience with Shyenne! Thank you for the stellar review!
Thank you for the glowing review about our team. We look forward to serving you again, Paul!
We are thrilled to hear about the experience you had at our store! Thank you for your generous rating!
The staff at this location are the friendliest I have had the pleasure of dealing with. Very knowledgeable regarding their policies and procedures. Customer Service is through the roof!!! Sheana and Daisy were AMAZING!!!
Customer service is our top priority, GC! We are glad to hear your experience was above and beyond your expectations!
Cheyenne very helpful and made the process very quickly
We're thrilled to hear about your experience with Cheyenne! Thank you for the stellar review!
THNK U PO PRESTARME MONEY DAISY LA MEJOR SIEMPRE ME AYUDA
Muchas gracias Maria!
This lady name Madison had poor customer services towards me making me do extra stuff that they make no one else do so basically she decided to not approve me and not follow the companies policy for approval
We apologize for any inconvenience you may have experienced with Dollar Loan Center, John. Please reach out to our customer service team at 1-866-550-4352 so we can address your concerns and work towards a better solution.
Give me my experience great and explain everything well
We're thrilled to hear about your experience with Shyenne! Thank you for the stellar review!
The lady that was helping me get approved for a loan wasn’t very clear on exactly what was needed she was rude and had attitude when I had asked questions just no good customer service at all
Hi Amber! We apologize for the less than satisfactory experience you had with us. Please contact us at [email protected] so we can look into this further for you. Thank you!
Sheyenne is good with her job. 5 stars
David, thank you for the special shout out to our team member, Sheyenne! Aren't they spectacular!
Excellent customer service Shyenne was a great helper
Leticia, thank you for the special shout out to our team member, Shyenne! Aren't they spectacular!
Went to the the Sahara location , was assisted by Melissa I’m not big on reviews but I just want to say I’m beyond pleased with her customer service . She’s literally amazing. Customer friendly , professional and patient . I thank you again love !
We're thrilled to hear about your experience with Melissa! Thank you for the stellar review!
So there I was passing by I walked in and met Maddie first I must say the most respectful person I’ve ever came across sweet and amazingly person I got a loan and I just wanna say thank you dollar loan and need more people like Maddie ty sincerely Chris caballero
Hi Chris! We always aim to leave a great first impression with new customers and we are glad you felt that way with Maddie. We hope to see you again very soon!
The interest they charge is so obscene that your 700-dollar payments every 2 weeks only bring down your loan amount by less than 10 percent. Their racket should be illegal.
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