Dollar Loan Center offers Signature Loans up to $5,000 in minutes. Call us today at 866-550-4352 for info.
Written by the business, not verified by us.Dollar Loan Center (www.dontbebroke.com) has a 4.3 out of 5 rating on OK.one, based on 200 user reviews collected here. It is listed under Money & Insurance and its reputation is good. 83% of reviews are 4 stars or higher and 16% are 1 star; The business has replied to 81% of negative reviews; Reviews mostly discuss Customer service, User experience. Last updated 2026-08-12.
Reviewers overwhelmingly had a great experience with this company. Many individuals frequently mention that the staff is exceptionally helpful, patient, and professional throughout the entire application process, making everyone feel very comfortable during interactions. Customers truly appreciate the fast and smooth service, noting that receiving a personal loan either online or in-store is remarkably quick and straightforward. However, some people mentioned issues with communication and unexpected delays regarding the approval and status of their personal loan applications. A few reviewers also experienced considerable friction with strict document verification requirements, leading to frustration when trying to successfully finalize everything.
Auto-generated from all reviews of this business. For reference only.The costumer service was a 10/10 and the lady was very patient.
Customer service is our top priority, Asianna! We are glad to hear your experience was above and beyond your expectations!
Sammy was very helpful and was able to get me a loan. Very grateful for her help
Thank you Roy for sharing your experience with Sammy! We are glad to to hear you had a great experience with them!
Charles and Marlena are super friendly and helpful. Process was easier and not expensive as I thought. Highly recommend.
Darlene we are thrilled to hear about the exceptional service our team provided! Thank you for your stellar review!
The customer service was great. Both Sammy and Briana were very friendly and helpful i greatly appreciate them. They made the process super fast and easy.
Thank you Aurora for sharing your experience with Briana and Sammy! We are glad to to hear you had a great experience with them!
The customer service was great Shyenne was very friendly and helpful i greatly appreciate her help.
We are so glad to hear your experience with Shyenne was above your expectations! Thank you for sharing, Chantel!
Super easy and fast and they were very polite
Brandy, we're glad your service was fast and efficient! Thank you for the fantastic review!
Great and easy experience. Natalie was extremely helpful and courteous..made the process so easy even when I was having technical difficulties… Thank you Natalie!!!
Customer service is our top priority, Adriana! We are glad to hear your experience was above and beyond your expectations!
The experience was great they quick to the point and professional I loved the service and beautiful lady's doing the work here definitely will be back for another loan and will recommend they make it easy Sammy helped out btw and I appreciate her a lot
Diallo, you're a 5 Star customer in our eyes! Thank you for sharing your experience!
Rita was amazing. Friendly and professional
Noe we appreciate your recognition in Rita's customer service! Thank you for sharing your experience!
I went to the dollar loan center on 5th and Keystone in Reno to pay extra on my loan, I told Robyn that I wanted to pay $175. with my debit card, on the principal and no interest, I repeated that twice to Robyn she took my card and charged the $175. a little later I looked at my receipt and to my surprised to see I was charged interest. I returned to the center and was told that you always charge interest so I asked for my charge to be reversed back to my bank, all Robyn had to do was I inform me of that policy I wood have waited 5 days, I feel like I was lied to as stands I'm out $175. till at least Monday or Tuesday for my money to be back in my bank. I've been a customer for a few years but I will not be anymore. My phone # is 775-505-7547 please text me with a response. Thank you Michael A Murphy
Michael, this is certainly not the experience we were hoping for you to have with our staff. Please contact us at 1-866-550-4352 so we can address this promptly.
My experience with the ladies at Dollar Loan on Nellis and Sahara was amazing! Very friendly and excellent customer service!
We are thrilled to hear about the experience you had at our Nellis store! Thank you for your generous rating!
I really want to thank Angie for helping me out with everything I needed she was soooo polite and very informative with everything she made everything so easy and her attitude was soooooo great especially at the moment I was. Going through a stressful time before coming in she really made my day so I really appreciate the service I received
Hi Bri! We always aim to leave a great first impression with new customers and we are glad you felt that way with Angie. We hope to see you again very soon!
Super fast service and great customer service. Kersten helped me out and gave 5 out 5 star service.
Customer service is our top priority, Kimani! We are glad to hear your experience was above and beyond your expectations!
Everyone were on point and very sincere and I really appreciate there help💯👍🏿
We're thrilled to hear about your experience, Darrell! Thank you for the stellar review!
Great service ,great customer service really fast service thank you Shyenne
Customer service is our top priority, Calii! We are glad to hear your experience was above and beyond your expectations!
Sam help me understand how it would apply to credit
We're thrilled to hear about your experience with Sam! Thank you for the stellar review!
I met some of the nicest employees at Dollar Loan that make you feel very comfortable and very easy to talk to Sasha and Denise make there customers feel easy to approach thanks to Dollar Loan for hire great peopl.
Your feedback is music to our ears! Thank you for sharing your experience with us, Sonia!
I will love to give " Ms. Daisy" a 5* stars review... Her customer service skills are excellent she had patience with me signing she read everything to me broke it down and I just love everything about it. Thank u Daisy from Las Vegas NV
Hi Amber! We always aim to leave a great first impression with new customers and we are glad you felt that way with Daisy. We hope to see you again very soon!
Run,run,run..if you do buisness with these people you deserve everything you get..I'm telling to you run as fast as you can.Scam,scam,scam
Mike! Sorry you feel this way. We pride ourselves in great customer relations and helping people as quickly as possible. We'd like to hear more of your story to try and figure out how we have failed. If you'd like to discuss more, you can email us at [email protected].
Shyenne has been absolutely great everytime I have come in. I am very happy with the service and speed of process. Thank you Dollar Loan Center!
We are thrilled to hear about the experience you had at our store! Thank you for your generous rating!
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